BE AWARE! They will tell you they accept your insurance company's allowable amount, but will make…read moreyou pay the charges up front. Once you receive the explanation of benefits from your insurance company which will prove you paid too much, they will refuse to reimburse you and tell you they can decide what you will pay. They also refuse to return phone calls. THEY ARE VERY DISHONEST AND THEIR SERVICE IS TERRIBLE.

I would like to start by saying thank you Dr. St. Romain for bring my smile back to life. You and…read moreyour staff have made me feel like I am part of your family not just as a patient and that is important when it comes to me, because my dental phobia is so bad that I would cry and make myself physically ill to go to the dentist due to bad experiences dating back to my early childhood. I have now become comfortable with you as my dentist for all of my dental needs. That said, I would highly recommend you and your staff to anyone looking for a caring dentist who has their best interest at heart.

My wife and I have received our dental care at Cossich Family Dentistry for two years now and…read morecontinue to be pleased with the care we receive. Dental services are professional and thorough and the entire staff is extremely welcoming and efficient. Dr. Cossich is knowledgeable, skilled, and empathetic. No unnecessary procedures are pushed and our insurance coverage is cheerfully accepted and correctly applied. We are pleased to recommend Cossich Family Dentistry in Covington.

Going to the dentist isn't pleasant, but the team at Cossich makes it as pleasant as it can be…read more They are professional, friendly, and thorough. I had two days left remaining with my current dental plan, and they not only fit me in for a last-minute appointment, but they also did some of the work same day so I could bill it to my insurance. Judith is a wonderful dental hygienist. She's the perfect mix of telling you like it is so you know that you need to take better care of your teeth, mixed with a whole lot of real world stories and friendliness. Put it this way, I live in New Orleans, and I have no problem driving to Covington to continue going to this dental office.

Dr. Voelkel was very thorough and gentle, on my first visit. He explained everything and…read morecontinually asked if I was feeling ok during my procedure. However, when I scheduled my teeth whiting, it was the receptionist (Amy) that did the application. She significantly bleached my gums and did not give me anything, including advice, on how to care for it. I DO NOT recommend this place. It seems it's just about getting money not dental care.

Let me begin by saying I understand that we all are human, that sometimes mistakes are made. That…read moresaid the way I was treated, the neglect that occurred and most importantly the way it was handled was appalling. After a root canal failed I went in to have the tooth removed. They tried to talk me into another root canal not only on that tooth but the adjacent one. I explained that I did not want one, nor could I afford to spend another 2k+ on the teeth. Finally after being given a bill for almost $1400 to remove the tooth and cap the adjacent tooth done at once I relented. I figured even though it was a lot of money that they have a lovely office and "cutting technology" that I was in good hands. The younger dentist who's name I can't recall was nice enough but seemed to be a bit hurried. The tooth wasn't coming easy but finally he pulled it. I asked about the tip and was assured everything was fine. It wasn't. Four days later with massive pain and a fever I returned. The main dentist looked and said I still had the roots in my gums as he could see from the X-ray. He also said much of the pain was from a perforated sinus. They booked me for the next day. The surgery was performed and the young doctor now seemed flippant and unapologetic about the situation. When I was released and talked to the office manager about the week I was out of work and issues she said "this is a common issue. What is your point?" When I asked if they could refund any of the 1400 she said "you paid us for a service and we gave it to you." I just want people to know what kind of people you will be dealing with. The prices are a lot more than other dentists in the area but they won't stand behind their work and have no concern for their patients after they leave. It's a sad world we live in and as far as I'm concerned this place is part of the problem.

Update** after talk to manager she said I give them wrong information for the insurance( how is…read morepossible because the clinic got copy of my insurance card) what we sent them by email is my insurance card so isn't wrong insurance information but they call to the wrong insurance company. They still own me apologize. And for sure the lost one of patient. Be patient here for past couple years. Before last visit on November 25 2025 got phone call to get confirm insurance information sent the email of copy insurance to office get reply back that they received. Today March 11 2026 get another phone call that I suppose to call them to update insurance because I own them money for last visit. I get attitude from person that give me a call that I don't know medical insurance and dental insurance is not the same. end up with they call to claimed to wrong number. My insurance was active wait for a call to explain but didn't receive any call from them. You team need to do better and look at insurance card what company you should call to get claimed!! And be more professional!!

I want to be fair with my Review giving facts, but I will never step one foot back into Magnolia…read moredental! The screaming on CRYSTAL'S end was completely unnecessary The whole office could hear her screaming and she told me that Dr. Staples could hear her just fine when I told her to stop yelling at me ! Telling me she's going to turn me into collections for $41 that I already had paid. I told her this then she went on saying if you were insurance does not pick up any of these charges I will be sent to collections then she proceeded to hang up the phone on me! Clearly, I have questions because I don't know what she's talking about x-rays and spacers? Turns out that she was charging me for a cleaning that I never had done! She charged my FSA card $82 not $41 for a re-cement that Dr. Staples had told me was free ... so the IRS got involved because I swiped my FSA card for $41 not $82! When I talked to the receptionist Amanda the following day because I never received a receipt through via email as had said. I asked why was I being charged $41? I also got hollered at when I was told again, it was free with the amount of pain and problems that I have been going through It became so ugly that Delta Dental had to be my advocate ! She never filed the proper claims never got a single EOB the year of 2025 until I was charged for a cleaning in January 21 26 In the year of 2025 I went a total of four times having all different doctors whoever was available to re-cement my crown ... I was screamed at and was told I needed to check with the insurance company and know my policy that I had four requence limitations in which the insurance had no idea of because there were no claims being submitted to the insurance company! In order for me to understand the four limitations I also needed their codes which I was not privy to. I have never been spoken to in such a demeaning way ! None of these employees own the company and they need to treat their customers with absolute respect ! And stop putting words into customers mouth screaming to make a scene for all to hear, including customers that are waiting in the lobby! Very unprofessional The glue that is holding the dentist office together is Anne Catherine (AK) Thanks to Delta Dental for being my advocate, I was able to confirm that I will not be sent to collections in the hands of CRYSTAL FOR INADEQUATELY FALSIFYING INFORMATION!

Very thorough and caring dentist. Recommend if you don't have a problem with Cost. $$$ even with…read moreinsurance.

I'm a dental coward and I highly recommend Kathleen Engel. Caring, gentle and extremely…read moreknowledgeable. Dr. Engel has been our family dentist for over 20 years. With nine of us she's done it all- Cleanings, fillings, broken teeth, crowns and she even saved two of my teeth a horse knocked almost completely out. Kathleen works closely with my oral surgeon when I needed implants. The staff's friendly and always willing to help.

We have been using Weimer Family Dentistry since we moved to the Northshore several years ago. They…read moreexcel at what they do whether it is the simple task of teeth cleaning and checking overall oral health, or an advanced procedure! Highly recommended.

This guy was one of the best for a long time. Now he's just expensive and rude. The last thing I…read moreneed when going to the dentist is rudeness and exorbitant prices. This office does not accept any dental insurance as well so it's a hard no for me and these people.

Took our 4 & 7 year old kids here and was very impressed with staff. Gentle, explained everything…read moreand put kids at ease.

"My experience getting dental work done with Dr. Schof has been nothing short of extraordinary…read more From the incredibly talented and welcoming staff to the highest quality dental work I have ever received, the entire process was seamless. I highly recommend Dr. Schof--he is easily the best dentist I have ever worked with."

If you want a dentist that does not communicate to you what a procedure consists of, Dr. Sschof is…read moreyour dentist. Additionally, if he advises for you to get a procedure you do not want, I would get out because he may hold that against you. I advise you to go elsewhere. I advise for you to go to a dentist that will communicate to you all important details, so that both of you will be on the same page in moving forward with a dental action.