Now I'm really upset. This company keeps blaming me for "changing" the finish. I was talked into a…read morebrushed finish but was left with uneven lines going in different directions. I was going to let this go because this is a small business but the lack of professional has me so upset. I should not have to baby sit contractors (I hired a company fir a simple slab). I wanted to move on and cut my losses as they did try but didn't have insurance or the funds to properly repair this but now I'm so upset about I had to fight for 8 days to get a slab that looks like a DIY and on top of it I'm being blamed? Just wow. Original: DO NOT HIRE CARL MILLER or STRUCTURE PROs!!!! Look at my terrible slab. I paid him and now will be stuck dragging this to court because he's unresponsive. This is the worst concrete I've ever seen! And, wonderful news--my crumbling money pit of a slab won't even support a hot tub. His legal name is Jeremy C Miller.

I would give a zero star if I could. I worked for Carl /Jeremy Miller as his manager. And for…read moresomeone thats been in business 30 yrs. He dont know how to run a company. Doesnt pay his workers, takes months to do bids and then redos them many times and raises cost. I was in his emails and his payments on everything he pays for get declined and he has no employees to do the work he is bidding on, He will quick hire someone or maybe sober up and do the work himself? He never reads his emails and wont call you back, dont bother....RUNNNNNNNN do not hire this clown.... Goes by structure and structural pros.

We signed a contract in December 2024 with Rob Phillips. The work was performed and all appeared…read moreto be fine. My Husband Keith Swan went into the crawlspace to further examine the work done. He noticed that the drain was not installed. He contacted the company immediately and was told the issue would be rectified. Well, numerous calls and texts were made and no one has bothered to get back to us. So...if you use this company, please inspect the work done thoroughly before the workers leave, for you will never see them again. Very poor customer service!! Sue Hostig/Keith Swan

Estimator arrived quickly. Engineering report was timely…read more Field crews worked quickly and diligently. Jared, Mike, and Shy were polite, professional, and communicated well.

They replaced some subfloors, great job, and encapsulated my crawl space which looks amazing.read more

Very disappointed with the encapsulation of our home! It improved absolutely nothing! It's wet…read moreunderneath, there is something alive in there, dehumidifier is loud and expensive! Most of all after they tore all the insulation out and didn't replace it, the house and floors are absolutely freezing!! Total waste of a lot of money!! They lied and said the encapsulation was better than replacing the insulation under our house!

Bob and the rest of the team at Mid Center Beams were amazing to work with from start to finish. I…read morehad some issues with the support beams that were discovered in a home inspection and Bob was able to fit me in his schedule quickly and get me an estimate so I could met my due diligence deadline for the purchase of the home. Then they did the repair and even shared photos of the work they did. I can't say enough great things about the overall experience. Highly recommend.

From the owner: At Mid Center Beam, we provide expert crawl space repair in Wilmington NC and surrounding areas. We…read moreare a true family owned local company where our knowledge and techniques have been passed down for decades. We specialize in crawl space structural repair focused on sagging floor repair, uneven floors, floor joist repair, jack and level, stabilization, foundation beam and post replacement, rotted wood due to water damage and termite damage. We offer free inspections with an honest assessment and fair pricing. We never charge you for work you don’t need. For realtors we can defer your clients payment until closing for homes under contract. If you are looking for a crawl space contractor near you, call Mid Center Beam. We treat our customers the way we would want to be treated. The structural integrity of your home is our top priority.

Avoid this company at all cost. I'm forced to take them to small claims court because they don't…read morewant to give back the thousands of dollars they wasted by doing an absolute awful French drain installation. Keyshawn and his crew showed up late almost every day of the 3 days they came out. Always had an excuse to why they couldn't make it to my house at a reasonable time. This in turn caused them to cut corners including not digging deep enough trenches and not thoroughly checking all their work before leaving. We had all of our downspouts connected and ran behind our property to a creek with 2 French drains installed, one on each side of the house. Before the job was accepted, I made it very clear that we were doing this so we can have a nice backyard and side yards with sod. There was a means to an end, we wanted our entire yard full of grass and not constant water flooding everything. So their solution was to dig shallow trenches and add little tiny pea gravel as the rock you under and over the pipe. They did not include fabric to keep all the other soil, sediment, and debris from mixing with the tiny gravel and clumping together to not allow water to travel freely down to the pipe/drain which is how a French drain is designed. The landscaping company who attempted to run the sod cutter (which only cuts 2.5 inches deep at the most) cut into the corrugated pipe almost at the surface the next day after their install was "complete". This was the 2nd time they came out to fix all of their issues. And they didn't fix much of it. They lowered the pipe at the far end of the yard going under the fence to the creek but didn't dig up any other pipe to see how superficial it was. This caused the piping behind it closer to the house to raise up even higher. News flash: water can't travel uphill on its own. When another company dug up the trenches, they were appalled. There were gashes in the corrugated pipe from when they came back out to dig up the trench. There was standing water in the trenches from the Backflow because the water couldn't travel up to how high the pipes were set in the trench. They used corrugated the pipe with slits/holes in it at the end of the pipe run so basically water could escape underground. I can't even bring myself to list how terribly this install was done. I called a drainage specialist and listed off the exact way things were installed and completed by Baileys and this guy couldn't actually believe what he was hearing. My landscaper who was laying the sod had to dig the trenches all over again at an appropriate level. And they had to redo the downspouts as they were less than half an inch from the surface for the first few feet away from the downspout. When the trench was dig up, the very little pea gravel they used, had mixed completely with all the soil around it and there were ZERO voids for water to travel in a fluid manner to the French drain pipe. The day these guys finished, it rained heavily. One of the downspouts they fixed with pipe used the wrong connector piece. So we had the yard flooded with water because Keyshawn said he thought his other workers saw how he did it and thought they would be able to do it right. Wow. Really? Needless to say, from the way the estimate was written out (it makes no sense) from the late arrival of the crew every day to the laziness of the crew to actually double check their work to dealing with Randy who thinks checking Google to see how something is done is silly and not acceptable.You can search how to do a French drain ANYWHERE and you will never get instructions to complete the task in the same way this company did it. It was wrong on so many levels and they refuse to admit it. After my concerns were voiced before, during, and after the install, they acted like nothing they could do would make me happy and told me to keep the remaining balance that was due for the project. What they don't realize, is nothing they did improved my house and yard at all, and if anything made it worse. Find another company for anything else you need repaired.

From the owner: We are a Veteran owned company that specializes in crawlspace work from encapsulations to…read morestructural repair. We also do remodeling, drainage remediation, drywall, paint etc.

A kitchen pipe broke in our kitchen, after living in the home for only 5 days. Most of the kitchen…read moreand half of the dining room and living room filled with water, before we found the shut off for the whole house. Our insurance agent contacted Gerard with Puroclean, and he came to our home that night, around 10PM. He and his crew have been professional, efficient, knowledgeable, and so helpful. I am so thankful for them, they've been such a blessing to us. I highly recommend them!

In August 2020, my vacation home got flooded out and everything inside got ruined. I called…read morePuroClean to work and restore the home and they came through! Not only does the house look like nothing ever happened to it, it also increased my homes value! Great work by Gerard and the team, I recommend 10/10 for quality and timeliness.