Chris was very helpful in in resolving a moisture issue we were having in a crawl space. He fixed…read moreit quickly and efficiently. Highly recommend him.

Now I'm really upset. This company keeps blaming me for "changing" the finish. I was talked into a…read morebrushed finish but was left with uneven lines going in different directions. I was going to let this go because this is a small business but the lack of professional has me so upset. I should not have to baby sit contractors (I hired a company fir a simple slab). I wanted to move on and cut my losses as they did try but didn't have insurance or the funds to properly repair this but now I'm so upset about I had to fight for 8 days to get a slab that looks like a DIY and on top of it I'm being blamed? Just wow. Original: DO NOT HIRE CARL MILLER or STRUCTURE PROs!!!! Look at my terrible slab. I paid him and now will be stuck dragging this to court because he's unresponsive. This is the worst concrete I've ever seen! And, wonderful news--my crumbling money pit of a slab won't even support a hot tub. His legal name is Jeremy C Miller.

I had the same issues with fraud as the other customers who have left reviews. He took a 50 percent…read moredeposit for work (labor only, we also provided the materials). When he arrived to do the work he told us the price for the project was going up by almost double. When we said that was no longer a good price for the work and asked for a refund of the deposit, he refused. He kept the entire amount without completing any of the work that was quoted.

Large project with work performed between July 2022 and April 2023…read more Contractor agreed to: 1. Dehumidify crawlspace by sealing it and installing a dehumidifier 2. Repair water damaged exterior wall/floor behind kitchen 3. Enclose a screened-in room, insulate new wall, floor, and ceiling, and add an ac duct. 4. Install exterior drainage and capture all rain gutter downspouts 5. Stabilize sagging foundation Specific complaints: 1. No insulation under repaired kitchen wall. Contractor scraped away the existing spray foam insulation and did not replace it. Air can be felt coming in from outside. This was hidden under plywood sheeting and not discovered until I removed the plywood after the project ended. 2. New floor supports attached to nothing. The water damage in the kitchen wall also reached the floor trusses. Contractor was supposed to add additional supports to address. Contractor added 2 x 12's that were literally attached to nothing. Also hidden under plywood sheeting and not discovered until after the project ended. 3. No insulation under newly enclosed room. Air can be felt coming in from outside. Also hidden under plywood sheeting and not discovered until after the project ended. 4. Crawlspace was not sealed properly. Due to delays the crawlspace sealing wasn't completed until late Fall after the outside humidity dropped significantly from its Summer high. Contractor said they would address if the crawlspace humidity rose above 55%. This past June it reached 71%. I communicated this to the Contractor and he did not respond. Other crawlspace professionals were contacted to assess the situation and confirmed the sealing was not done properly and the dehumidifier was too small for the space. 5. During repair of kitchen wall, Contractor removed and discarded approximately 20 feet of rain gutter, 1 downspout, and gutter covers. Contractor claimed gutter could not be replaced as it was an unusual profile. Contractor suggested replacing gutters for the entire house for an additional $6000+. I did not agree to that and decided to end the project at that point. I was able to replace the gutters with standard K-style gutters sold at most home improvement stores. 6. Drainage not connected to anything. Their drain lines ran within a few feet of existing sump pumps but were not connected. In fact they damaged existing drain lines when installing. The problems were not discovered until I dug up their drain lines after noticing the downspouts were not draining properly. There were other issues during the project that were addressed when I pointed them out. Quality control should not be up to the buyer. That's why we hire professionals in the first place. The items listed above were discovered after I ended the project due to frustration with the gutter situation. I shared all of this with the owner. He initially said he wanted to stand behind his company and team. I was willing to give him a chance but he stopped responding after I shared pictures. I have filed reports with NC License Board (NCLBGC) and the Better Business Bureau.

The only reason I gave them 1 star is because 0 was not an option. I am one a condo owner at an…read moreocean front condo on Carolina Beach. A few of us rent out our units as a form of cash flow. For the purpose of preventive maintenance, the HOA decided to have a structural survey performed. The engineers made recommendations and we wanted to get the improvements completed before the busy renter season was upon us. Then we had covid hit and we were hoping to get it done while we were forced to be empty anyway. When I first spoke Joey, assured me he could get started right away because he did not need to wait for the permit to start the demolition, so we decided to hire him. Then he told me that he could not start right away because Daryll at the permit office told him not to. Okay it's construction and you get delays. Just as the beach is being reopened and we have renters, they finally get started. At first, they showed up sporadically as they were said they were very busy with other jobs. When they finally got going, I started to get complaints from my tenant's about nails on the deck and in the drive through. When I told Joey about this, he said he would need to shut down the deck "for safety purposes." I told him he should have told me this before because shutting down the deck was not an option at this point. He assured me it wouldn't happen again. But it did, for the next two days! As the work progressed, I had concerns, but felt they could be addressed when Joey returned to finish some of the work in the original contract. I had requested he wait to finish this work until I had some family members staying in the condo, so they would not mind the work going on. The specific work he was to do was: Remove approximately 2 ft perimeter of plywood from underneath decks to be able to observe attachments. This was never completed as stated in the original contract. So, you can imagine my surprise when, the night before he is set to do the work, he sends me a new contract for $1,200.00. It is the same piece of wood. Looking back, it does not surprise me he tried to do this. Here is a list I have compiled of his work on our condo. 1. He reused damaged siding. 2 He did not finish painting several boards and siding despite his contract stating: Installation All trim boards All siding All handrails Installed with coated or stainless All caulk to be Alex 230 All paint to be Marquee All sides of trim, siding, handrails to be coated on all sides with rubberized paint and two finish coats of Marquee paint 3. He did not add two coats of paint. 4. Engineer specified 4 screws he used 3. 5. When engineer came back for final inspection there were things that were to be performed behind the siding that, when completed had to be covered back up. When the engineer requested proof, (pictures are the most common) Joey either would not or could not produce any evidence that he had performed the work he was paid for. It's called accountability. Someone who does the job right and takes pride in their work will know evidence is expected. Afterall this is the type of business that tend to cover their work. 6. Left a big gap in the siding that will now have to be repaired by someone else. 7. Cut a quarter size hole in the wall from a deck to the hallway and left it. 8. There is more, but I wanted to keep this as brief as I could. Best of all!!! When I told him I was going to give him a bad review he threatened to sue me if I did!!!

Very disappointed with the encapsulation of our home! It improved absolutely nothing! It's wet…read moreunderneath, there is something alive in there, dehumidifier is loud and expensive! Most of all after they tore all the insulation out and didn't replace it, the house and floors are absolutely freezing!! Total waste of a lot of money!! They lied and said the encapsulation was better than replacing the insulation under our house!

From the owner: Residential, Commercial Contractor, Crawl Space Repair, Waterproofing, Encapsulations, Vapor…read moreBarriers. Crawl Space Issues, Crawl Space Moisture Control, Crawl Space Problems, Sump Pumps, Dehumidifier Installation, Crawl Space Vents, Drainage Systems, Floor Cracks, Free Estimates, Free Inspections, Interior French Drains, Sagging Floors, Uneven Floors, Wall Cracks, Pier System, Crawl Space Support System, Foundation Repair

We had some unexpected water damage around the holidays. There is never a great time to have…read morerenovations done, but the holidays is terrible timing! The guys made sure everything was set and safe so we could enjoy the holidays in our home before the renovations started. From the very beginning they kept us informed, updated us as things changed and kept an open line for communications and questions. Our contractor was Bob. Bob made the process easy! And everything turned out beautifully! Thankful that I didn't have to stress while my house was transformed! Thank you!

We had a water leak and the response from Paul Davis was exceptional. The whole team was…read moreprofessional, knowledgeable, and kept us apprised of each step along the way and there were no surprises. They were fantastic to work with ! Special thanks to Brandy, Mike, TJ and Shaun. There were a couple of others on the team that worked on our issue, but I can't remember their names. Please give a big thanks to everyone from us!