When selling our house in Lansing after moving out Extra Space was extremely convenient being just…read moreacross from Kroger. Yes, just like all Storage Unit Places they raise rates, but if you establish a good payment history they will sometimes give a discount, not as low as move in though. Key Benefits for us included: - 24 hour access - Decent pricing - Location was real close to our house we were selling. Also wanted to note that all the staff are courteous & efficient especially Melissa A++++!

I would not recommend this storage facility to anyone. I moved items into the MLK location in…read moreDecember 2025, and by March 2026, my rate had increased by $80 without any prior notice. I visited the facility to express my concerns and let them know I had never received notification of the increase, but the issue was never resolved. Then, after notifying them that I would be moving out over the holiday weekend on May 24, 2026, I hired movers to help remove my belongings. When we arrived, there was a note on the door stating that due to gate issues, customers would not be able to access the facility until regular business hours resumed. This was extremely frustrating and inconvenient. A simple mass text or email to customers could have prevented a lot of unnecessary stress and expense. Overall, this facility has cost me far more money and frustration than I ever expected. If I were you, I would avoid this storage facility at all costs.

worst experence they told me i could pay with any card to a different to charge a feeand didnt…read moreremember they said that then threated my stuff out after they told me i had time to pay it the most horrible customer service

Chris is always great to see and work with! Helps explain…read morethe ins and outs of using their storage units with ease! I highly recommend using these safe and secure storage units.

I want to thank everyone from this company. We went through the toughest time in our lives. We went…read morethrough a haunted house, real estate fraud, being homeless, yet our items were always safe. Today we look at our home and see our furniture for the first time in a long time. We are finally in our home. Thank you Mark and Marisa. From the bottoms of our hearts thank you. Amy and Leslie.

The guys Matt, Chad, Drew and Martin are amazing! Took care of all our stuff like it was their…read moreown. Very professional. Rates very competitive. Would highly recommend this company to anyone moving.

Wow what a place! Nice people and clean and easy in and out, clearly a safe environment! You can…read moretell the ones who run it love what they do, because it's nothing but kind and appreciated service!

From the owner: Give your stuff a rest at your new 'space station'…read more Services Store all your items at our friendly and easy-to-access storage facility's. Take a look at a temperature control units, located in a clean, bright and video monitored building on Grand River Ave. Additionally, we offer fenced and video surveillance, drive up non-climate units at our Millwood Rd. extension. Whether you have a lot or a little, we have a solution to fit your needs. Contact Us Pick up the phone to talk to one of our representatives, email us, or come down and see our storage units for yourself. We look forward to hearing from you.

This place is definitely scamming. We drove 100 miles in our U-Haul. They had us pay for 200 miles…read moretotal, due to the fact they had us pay in advance, and then again after getting a late fee for missing our return date by a day. My boyfriend spoke to support trying to get it fixed, and they told him they will correct the charge once it's returned. Now that it is returned they charge us a fee for "returning to the wrong location" $200!!! Seriously think about renting from UHaul because they do not care about you they will take all the money they can get.

if 0 stars was a option I would have picked this manager allowed vehicle to be hit by a trailer…read morelast visit this visit they tell me I have to drive all the way to cedar to drop off the trailer after I scheduled the appointment though the west Saginaw location the name u haul has held a good name but these people do not do good business working there

This is a delayed entry, but being late is better than not writing a great review for this company!…read moreKingsley was fabulous in helping us move in every way. The four guys were SO professional, helpful and friendly. They made great suggestions when asked and even helped with set up and details at our destination. The price was very reasonable and we HIGHLY recommend this company ⋯ thanks so much!

You never want to hear the moving crew say "we should have brought a bigger truck." I hired movers…read morebecause my husband and and I are senior citizens and we could afford the cost of the movers. The quote was around $2500-$2800, but we were only charged about half of that because they ran out of truck before we ran out of stuff. One of the movers told me they didn't like moving televisions, couldn't I just take that 80" TV in my car because they didn't have the proper equipment with them to move them. They made one load and we spent the next 4 days lifting and moving stuff in our vehicles--something we tried to avoid by hiring movers. This service was not worth the high cost of having to move things ourselves. We had used the service twice before, but never again.