Worked with a woman named Julie. Commercial Ins. Canceled my policy 4 days before it was to be…read moretaken out of my checking account. The money was still taken out, after a written cancelation was done. Julie said that our money would be returned by check in the mail. Over a month now of waiting for my refund, plus $2.95 for processing fee. I want it all back. Do I have to get my Lawyer involved in order to get my money?

Sally Stroud was amazing. She helped us navigate the complexities of the ACA Marketplace and found…read moreus a plan that worked for our family, well within our budget. She even took our crazy work schedules into account and met with us on a Sunday morning, during a snowstorm, no less! Sally's dedication to her clients is stellar! There are not enough stars available for this superstar.

I have to admit, the employees here at the Monroe location are the sweetest human beings you could…read moreever meet. Especially So she was very professional and she has charisma for 5 people, I was very impressed.

I took out a $500 loan which I'm going to pay back tomorrow and when you count the amount of money…read moretaken out when they first put it into my account and the amount I'm paying back I will have only actually gotten $457.50 and I'm going to have to pay back $584.28(126.78 for a 30 day "500" dollar loan which became 457.50 after their "fee") I don't know about you but as far as I'm concerned that's Mafia stuff. I know I did it to my self and am ashamed to have been taken advantage of by a predatory lender . From now on I am going to do whatever I can to avoid dealing with the likes of these people/loan sharks. Please be careful folks and don't be victims of these crooks.

I had a very bad experience with this company. I have closed with them a few times before and…read morethings was ok, (besides them sending the HUD statement last minute for me to review before closing) I need a two week closing for a cash sale to an out of state owner and they dropped the ball big time and when i went in to speak with someone the day before i was set to close to see the HUD statement and potentially sign paperwork ahead of time i found out the HUD statement wasn't ready and the deed wasn't ready and they have yet to even reach out to the buyer! When i expressed my dissatisfaction the President Mr. Donald Newman called me a Jackass for telling him I would be sharing with my network my bad experience and later told the secretary to call the police on me when I did nothing threatening, called him out of his name, or refused to leave! I WILL NEVER TAKE ME BUSINESS HERE AGAIN

Our closer was very entertaining and made everything go smoothly!!! Awesome Job! Will look forward…read moreto closing there again in the future.

Laura is awesome ! Always smiling, bubbly, and cheerful. Her efficiency knows no bounds. If it's…read morewithin her power she gives me what I need. If I pitch something to her, she'll throw her suggestion which always worked out for my best interest. I hope she gets a promotion, raise, or both! We need more customer service sweethearts like Laura until machines take over . One day it's gonna be self checkout like the stores. Until then keep rockin on Laura!!

I've been unhappy with Zeal since they bought out my hometown CU. I've had 3 withdrawals taken out…read moreof my account in error - checks written by another member with a similar account number. Recently they changed my routing number with only a month's notice to order new checks. They did away with the AWESOME greeter at my branch. Just big business. No longer my community CU. I need out!

I want to retract my statement that I wrote in a review a few months ago. I was not reasonable and…read moreand upset for many reasons and took it out on this format. Tammy's always been helpful. I was inconsiderate and I'm sorry. Tammy really had taken her time with me and it's so sweet and concerned. I've been with this agency for a couple years and renewing again. 5 stars.

Horrible experience. This branch doesn't seem to know how to complete a simple cash withdrawal. I…read morewas repeatedly told that I needed my debit card, which is simply not true. A valid driver's license or other government-issued ID is sufficient for a withdrawal, and for larger amounts, an additional form of identification may be required. The teller who initially assisted me was actually kind and professional. Unfortunately, the other two tellers were rude, dismissive, and kept staring at me as though withdrawing my own money was somehow an issue. When my teller asked for assistance, one of the other tellers insisted that they could not complete the transaction without a debit card. It felt like they simply didn't want to help. I left, went to another Chase branch, and my withdrawal was completed without any problems. The lack of knowledge, poor customer service, and unprofessional attitudes at this branch were extremely disappointing.

My inside experience went wild.The people inside know what they're doing i need an extra card made…read moreand that took no time at all with their new machine

I have been a Comerica customer since the early 80s. Now that I live in Saline, I am at this branch…read moreseveral times each month. I know the tellers and bank officers, and they know me, my husband and my dog. Yes, I bring my (well behaved) dog inside with me. When we have a more detailed question, Sarah or Roxanne help us out at their desk with paper work such as setting up accounts, notarizing signatures, etc. I feel like I can talk to these people, and they are not just a corporate facade to me. This is very important, because there are times when I have questions that cannot be answered by an FAQ online. I'm definitely a fan of this bank location. :-)