I was notified over the weekend that my debit card was compromised and I would need to go to a…read morebranch office to get a new one. Unfortunately, the corporate employee did not mention I would need to make an appointment to do so. I just had a baby and it was a struggle to find childcare so that I could get this done. Despite the bank being very busy and me not having an appointment, the branch manager took time to help me and was so pleasant doing so. She was kind, knowledgeable and had me in and out in no time. It was such a relief for me!

I've been looking to switch financial institutions for a while now but hadn't been able to choose…read more After some research I landed at DFCU. There's enough branches in the area that I can actually talk to a human if need be, and since it's part of the credit union co-op I'm never short on options for ATMs. I opened a checking and savings account. There's no minimum for checking, just $5 to open. You need a $200 minimum balance in savings but they give you a month to get to that level if you need, which I think is a nice thing since people might not bring that much cash with them the first day. I showed up early for my appointment and was seen immediately. Sara was kind and made light conversation while informing me about the other services offered and what to expect with my accounts. I will update if the app causes issues, but otherwise I'm very excited and happy with my banking choice.

Rude staff. A couple tellers were casually talking about their personal lives instead of helping a…read moreline of customers. When I said something they finally got back to work but were extremely passive aggressive while assisting me. I suggest using the atm as much as possible if you have to go to this location. You'll have a much more professional experience.

Had to come in on a busy Monday afternoon and was very pleased with how eager and efficient Ms…read more Krueger was. She got me in and situated with opening up a new checking and savings account. Along with that she also looked into getting my new vehicle refinanced and we were able to see that the rates here could actually save me money! Absoltuely recommend coming here, as Nancy has done nothing but make me feel like family!

I love community choice! I was referred to community choice from my mother. She has been a member…read moreof community choice for awhile. Once I landed my first job, I started my account there and have been a member since 2017 and love this credit union. The staff members are so helpful whenever you need it and they are always doing their best to give you a great experience. Recently, my account was flagged for fraud, they detected it right away and I was able to have them dispute the charges and received my money back! I appreciate all of their help, they have been amazing and I know they won't leave me hanging when I need it the most-especially in those uncertain times when we're talking fraud! Thank you again to the staff members of community choice for all of your help, you have been exceptional!

I've been a member here for years. The staff is always friendly. The level of professionalism is…read morevery high. They are also very informative and care about my personal banking needs.

I have used banks in the past, but when I moved back to Michigan I decided to go with a Credit…read moreUnion. Downriver Community Federal Credit Union was recommended by several people so I went with them. I think this was a very wise decision. I have been with DCFCU for over two years now and I am pleased and impressed with the services they provide for members. Whenever I've had a question I have called or stopped in and all my questions were answered. When I did have an issue, it was resolved immediately and steps were taken to ensure it would not happen again. If you're looking for a financial institution with people that care about their members I would recommend DCFCU.

I've done my banking with Downriver for 5 years now and think they are the best Downriver. I really…read morelike their electronic services which makes it seem I'm always right in their branch even when I'm not. They have no fees unless you choose to pay them and it's super easy to get a loan from them. I was kinda bummed to learn that Mike retired but the new guy has treated me pretty awesome so it all worked out.

I go here because it is convenient. They have a newer staff, friendly but not the best to deal with…read moreat times.

Fifth Third Bank, the branch in Southgate, MI is an excellent place to take care of your finances…read moreand financial needs. I left another bank to come here and am very happy. Everyone working at this branch are friendly, professional and very helpful.

I LOVE having a branch of my Kalamazoo-based credit union so close to where I work. I've been with…read moreAdvia for what seems like forever, and they've always treated me well.

The tellers/staff at Advia Credit Union in Southgate, Mi., are second to none. They are helpful and…read morefriendly. Unfortunately, loan officers are not. I used their suggested Mortgage company they were outstanding. (Mortgage Center) in Southfield. I worked with Katelyn, Greg, Debra, and Nicole. From start to finish they were wonderful. I had a 778 credit score. 9 days later I went to Advia to purchase a used car. According to them I now have a 640 credit score. "we pull our credit scores different" WOW I guess you do. Going to close all three accounts this week and go elsewhere. Tom R

Waiting on phone for customer service is the worst - EVERYTIME. I mean C'MON Zeal. Its so…read morefrustrating that after this review, I am moving my account to another local Credit Union, which I happen to have a car loan with, and they have way better customer service.

worst bank ever. they will take money from you for their paper work misfiling and never give it…read moreback. they stole over $1000 for me for 'car insurance' i was able to prove I had insurance the entire time they just misfiled and I never seen my money back. Unable to help you with any questions you have ever. All customer service numbers take you to the same exact help number and none of those people are competent enough to help you. 10/10 worst bank I have ever encountered. Don't waste your time.

I'm so glad that PSCU is on the island! It makes it way more convenient to handle my finances. All…read moreof the people working there are great at customer service, especially Noelle!

From the owner: At Public Service Credit Union our Member-first mentality will ensure you have the best banking…read moreexperience possible. Make the change to PSCU!