Nikki is absolutely the best! Was able to beat everyone else's prices when we lived in Texas and…read moregot us the best policy. We live in California now but once we move back. I'll definitely be going back to Nikki to get insurance! She was able to get my teenage sister-in-law the best rate and policy for her insurance as well!

I had an absolutely horrible experience with this office. I requested a quote on home owner's and…read moreauto combined. I was shopping around to see if there were better deals out there. I ended up talking to a woman who works in the office (not Jay) and she spent 30 minutes with me on the phone gathering all my information and current insurance coverage. She stated that quote was subject to change as it wasn't a final decision. I expected this, but have always seen the difference to be relatively small, so I wasn't worried. The quote I got was very competitive and seemed very appealing. I continued to inquire with other companies and nothing compared to this quote I got from this agency. I called back 2 days later and talked to the same woman. I told her I was ready to move forward. She told me she would need to double check the quote. She then came back and gave me a quote that was over $700/yr more than the original quote. I I was livid because there were NO changes to what we discussed from 2 days earlier. Absolutely no new data points were added, so how did this change so dramatically? When I started voicing my frustration, she simply told me she was sorry and then disconnected from me. I have no idea how an agency who wants to work on word of mouth would treat a potential customer this way. It was horrible and had a "scamming" feel to it. I was not impressed.

Tim Bicknell is the best thing that has ever happened to my family. He shops rates everywhere for…read moreour Homeowners and Auto Insurance Policies. He gets us the very best deals! For example, we just saved $1855 a year on car insurance! We got the lowest Homeowners insurance out there too! You just make one phone call and he gets you all of the discounts that the companies never openly offer you! Having Tim as our agent has been a blessing! I HIGHLY recommend using him as your agent to shop insurance carriers and save you money. The even better deal is that his services are 100% completely FREE to consumers! He's extremely knowledgeable and even friendlier! I'll be using him from here on out! I love Tim Bicknell! He's the BEST!

I purchased a new home and was overwhelmed by all the insurance quote information I found after…read moredoing my own research. A friend referred me to Tim Bicknell. He answered all of my questions about coverages and advised me on how much insurance I actually needed for a new construction home. He was very transparent and knowledgeable. I ended up purchasing an Auto policy with him as well. I definitely recommend Tim Bicknell for your insurance needs.

I would highly recommend this particular State Farm for home and/or auto insurance. The staff here…read moreare super awesome! Not only did they save me money on my home and auto insurance, they are friendly and very prompt in getting back to me whenever I have any questions. I am looking forward to a long-term relationship with them since I hate switching insurance companies.

I've always receive excellent service--whether responding to a question, quoting new insurance or…read morepolicy changes, or addressing a claim. They've offered good suggestions and advice. They're helpful and friendly. Definitely recommend!!

John and his assistant Christi have been great. They are very conscientious in trying to get us the…read morebest price for the best coverage for our home and auto. But the best thing I can say is that they are present...many times agents can't be reached. Christi and Jon are not like that...they are just a phone call or email away.

This is the best auto insurance company in my experience! They are always ready to help in any…read moreevent, and answer questions I may have in regards to my policy. Their rates are better than most other companies and very reliable. I highly recommend!

Everyone in Ann's office has been wonderful to work with. They were all attentive to my concerns…read moreand reassured me that all would be taken care of. I highly recommend Ann Anderson.

Ernie with Auo Home Plus has been really helpful to me and my family on saving us money on car and…read morehome insurance. I highly recommend this agency based on my experience.

I saw the one-star review and thought, everyone has their own experience. Speaking from my…read moreperspective, I have worked with Mike Thompson Insurance since 2016. Before that, we were with another company where we often felt unprotected. Since switching and working with our agent, Javier Garcia, we've truly felt supported. They guide us through questions and sometimes pick up the phone even after hours just to acknowledge our concerns. We use them for boat, business, home, and vehicle insurance. Plus, whenever a client requests our liability information, they respond promptly and professionally. Overall, excellent and reliable service. I never hesitate to referred friends and family to them.

I would have given 0 stars but that wasn't an option. They have very bad business practice. I…read moredirected to this agent through a nationwide rep. Our first point of contact he told me he was headed to a meeting and he'd call me later on that day. Multiple days passed and I heard nothing. I called a few more time before I was able to reach him he then told me he was waiting on a quote from another company. I called back days later and he informed me that the other quote was too high and he thought it would be best if I went with progressive. Prior to him finding these quotes I told him I had decided to go with liability adding uninsured motorist, towing, roadside assistance, and rental. I paid for the policy and was told he was sending over paperwork via email for an electronic signature within an hr. I checked for the paperwork multiple times that day and it never came, I called him for roughly a week trying to get that straight because I know this is normally time sensitive. I left many voicemails and never heard anything back. By the 4-5th call I finally got in contact with his business partner who told me that they did receive my messages and that THEY OPERATE THEIR BUSINESS LINE THROUGH GOOGLE VOICE AND WHEN THEIR SUDDENLINK IS DOWN THEY CANT SEND OUT OR RECIEVE ANY CALLS. I called from another line and he answered and when he proceeded to tell me he was just about to call. That is when he realized that he didn't enter in my email correctly , and resent the info which I did receive. I immediately signed and sent it back that day (mind you it is now at least 10 days after I started the policy) Now fast-forward to Feb. 4th I got in a bad car wreck caused by someone else. I was informed while the scene was being cleared that the person that hit me that caused the whole accident didn't have insurance. while in the ER I called progressive claims department to find out that there was really no coverage at all, the only thing he had on there was liability and roadside assistance. Ive been calling him for the last couple days with no response from him directly. On the 7th of feb after the 7th phone call I place I got his business partner who informed me that he was out on vacation. I explained to him the situation and he informed me that that did receive a phone call from progressive a week or so prior about my paperwork... I asked why didn't I hear anything about that his reply was mike probably forgot b/c he has so much going on. My policy was canceled that day b/c he "FORGOT" to relay info.

My water pipes froze when the weather went down to single digits the night of Dec 22, 2022. I filed…read morea claim on Friday 23 in the morning. I did not hear from an adjuster until 3:00 the 27th! My agent told me that "no one will call you over the holidays". Really? I guess I need to have insurance problems when it's convenient for the company.

I love my agent . I have had a couple of great adjusters (Jessica being one she was professional…read moreand easy to Deal with )but my most recent one has been hell!!! I pay a ton for decent coverage but when I need to use it this guy "Jeff Salle" my adjuster is the most difficult man ever! It's taken months and 4 trips to my home and it's still not done !!! I'm beyond pissed. He knit picks everything and won't even pay for haul away or assemble . He said I need to pay and he will review for possible reimbursement ?! Wth? I pay for coverage ! Stop making it so difficult to work with you! I'm so done !!