Bret and Alliance Insurance Agency were amazing! We had awesome customer service from start to…read morefinish. It was a very personalized experience with a real consideration of our current needs as well as our financial situation. If you want an agent dedicated to giving you a first class, personal service, Bret and Alliance are first rate!

Bret Byrd helped my family choose a home insurance company and plan for our new home and he did not…read moredisappoint! From the very first interaction he was personable, informative and respectful. He searched through every outlet to find us the best company and then personalized the structure of quotes to our need specific on home type and location and even was able to work numbers to ensure we have the best possible fit for our situation. If you are looking for a stellar rep thats not afraid of doing the work and then some to satisfy your needs, Bret is the guy for you! Will be sending any and everyone his way because this is how your business should be handled, with care and respect!

Very knowledgeable in the insurance field! didn't make me feel pressured for a sale..happy to do…read morebusiness with him

From the owner: We specialize in providing our customers affordable insurance without sacrificing coverage. The…read moreinsurance plans we offer are home insurance, auto insurance, life insurance, health insurance, and business insurance.

One word -- Unprofessional…read more I'll leave the female agent unnamed (she knows who she is), but it wasn't Diana Cooper -- I'm hoping that she can educate her agents properly in the future. I called the office inquiring about obtaining additional life insurance, and wondered if I would be ineligible due to a medical condition years after securing my initial life insurance policy. I figured why not... it's for the family. I spent over an hour with the agent going through all the questions, some of which were redundant to the point I'm not sure she was really paying attention, but I went along since I figure she was just doing her job to be thorough. After the interview, I thanked her and she said she would get back to me the following week. More than a week passed, and I haven't heard anything from this agent. Keep in mind, I contacted two other life insurance providers for comparison quotes and options -- they both got back to me within a week. Unfortunately, I didn't qualify for an additional policy -- that's life. I even received official rejection notices in writing. Two weeks passed, and still haven't heard back from the agent. I finally called and ask her why she never followed up with me. Her response was that she spoke with an "expert" that determined I "probably" wouldn't qualify. Regardless, why wouldn't she contact me with those results? She didn't have an answer. I then requested that she get the result in writing for me -- she seemed unwilling, and placated me by saying she'll contact me the following week on a specific day with answers. This never happened. Either there was no commission for her, or she just doesn't take pride in her job. I didn't want to waste any more time chasing her down to only be let down again. It's not her fault I'm not a viable life insurance client, but she certainly took no accountability for her actions nor acted in a professional manner that would benefit the Farmers Insurance brand and its clients.

From the owner: COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees,…read moreFarmers agents are available online or via phone.

Tim Bicknell is the best thing that has ever happened to my family. He shops rates everywhere for…read moreour Homeowners and Auto Insurance Policies. He gets us the very best deals! For example, we just saved $1855 a year on car insurance! We got the lowest Homeowners insurance out there too! You just make one phone call and he gets you all of the discounts that the companies never openly offer you! Having Tim as our agent has been a blessing! I HIGHLY recommend using him as your agent to shop insurance carriers and save you money. The even better deal is that his services are 100% completely FREE to consumers! He's extremely knowledgeable and even friendlier! I'll be using him from here on out! I love Tim Bicknell! He's the BEST!

I purchased a new home and was overwhelmed by all the insurance quote information I found after…read moredoing my own research. A friend referred me to Tim Bicknell. He answered all of my questions about coverages and advised me on how much insurance I actually needed for a new construction home. He was very transparent and knowledgeable. I ended up purchasing an Auto policy with him as well. I definitely recommend Tim Bicknell for your insurance needs.

I would recommenced this agency to anyone I know! They always go above & beyond to ensure you're…read moregetting quality service.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage that may best fit your needs. Serving the Little Elm, TX area since 2021, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Dacota at Ryan Dunn State Farm provided outstanding assistance while reviewing my insurance…read morepolicies. His approach made the process clear and manageable, ensuring that all my questions were thoroughly addressed. Dacota's knowledge and honesty were evident throughout our interaction. His expertise gave me confidence in my coverage, and his straightforward manner made me feel valued as a client.

I had a really great experience with State Farm and just wanted to shout out Dacota for being so…read morehelpful. Insurance stuff can be confusing, but he made everything super easy to understand and took the time to answer all my questions without making me feel rushed. If you are looking for someone responsive and easy to work with I would recommend reaching out to Dacota if you need help!

Set up my coverage policy seamlessly. I recommend Steph and her great customer service.read more

The worst experience with insurance company we've ever had. Not sure that Kristin Pavle even exists…read moreas I've attempted to contact her directly (for assistance with mistakes her office had made) several times using her email but she has never responded. Doesn't take responsibility for mistakes made by her office. The person she has doing her work- Jessica Fagan doesn't seem to be able answer more than one question at a time in an email or check her work for accuracy. After requesting for a vehicle to be removed from our policy and for specific details on what we are owed for the remaining balance, claims it's done but the car remains on the policy even after we cancelled the policy. Then there's the renewal policy (which we will not renew with Allstate) - after removing a car - shows that the vehicle I drive (we had 5 vehicles with Allstate) has gone from approximately $400/ 6 months to approximately $900/6months with no explanation. I'm thinking she took it upon herself to decide which car my daughter was going to drive without asking the customer! There are so many examples of mistakes, poor or absent communication, and lack of attention to detail without any attempt whatsoever to make things right. Accuracy is NOT important to this office.