I couldnt believe an Insurance company could have been so accommodating, when I moved to this agency I was happy with the service but beware this is the blackhole of Insurance agencies . I wanted to cancel 1 of four policies I was treated as rudely as I ever have BY THE AGENT WHOSE NAME IS ON THE SIGN, refused to cancel without a fax despite having the other agent on the phone, also do not do auto withdrawal they will happily take but when money is coming back be prepared to wait read more

I have NO T been in good hands with the Kanerak Allstate agency..I have tried to reach them,,needing to talk to a live person on a Friday a few months ago..it was a holiday and they always close but NEVER gave n available agent to speak with.i almost got cancelled because I couldn't make my minimum payment til two days before it was due.i emailed,left a voice message..no one got back to me for days!!i am not happy with their customer service although one female agent is complying..I would not refer them to anyone looking for Home owners insurance. read more