Amazing! Kevin Martin assisted with my tow yesterday and he was outstanding! Arrived promptly, very…read moreprofessional, kind and fast! Even let my windows up, they were stuck down when my car ran hot and stalled on me. World class service. Thank you Mr. Martin. From: AAA Members: S.S. Jones Branch and D.Branch

AAA is terrible. I told them i have work and asked them to come help me w my car. They told me it…read morewould only take an hour but i've been sitting stuck in my car for 3 hours with nobody to call. Now i'm going to be very late to work because of it. Do not ask for their services as they will not care about your time or money.

I recently bought a car and needed to get insured. Well I decided to give Insurance services Agency…read morea try and it was the best decision. The customer service was great and the agent that helped me Sandra was very polite and knowledgeable. She found me a great deal that I couldn't pass on. Thank you Insurance Service Agency and Sandra for the great experience. I would really recommend them if your looking for a great quote and service.

We have been going to this insurance agency for years, Sandra Lucero is a Saint! She looked and…read moreincluded discount options to find us the best deal. We were able to get to full coverage with only a 30.00 increase with a different company (progressive), her customer service and knowledge is beyond amazing! Check this place out for your best deal.

Matt and his team are exceptional! I continue to be amazed at how responsive they are, and their…read moreknowledge and expertise is as impressive as the servant attitude they consistently convey. I recently referred my neighbor, and as expected he thanked me for the great service he received (and is happily now part of the Portz family)! If you want an agent that is ALWAYS there for you, call Matt.

I have used this office for car insurance ever since I started driving in 1975. When Matt Portz…read moretook over (how man-years ago?) there was no interruption in excellent, friendly service. Since that time, I have dealt primarily with Sandra Sauceda, and she has met or exceeded expectations every time I have needed anything.

It's not often you find a business where people genuinely take your interest at heart. I had been…read morewith an insurance company where I didn't have any personal contact with anyone for 8 years and my main desire was to find somewhere that I could have a one on one relationship. This place was it. Thomas and his team have the ability to make you feel like you're their only client. I got good rates and a very extensive explanation of my coverage. Jennifer handled my car and home policies while Thomas handled my life and suplimental coverage. I'm so grateful for Denton's locally owned businesses and the valuable service they provide for those of us who like to connect with a real person.

I was with them for 14 years...they literally do NOTHING for you, NOTHING. They don't even have…read moreup-to-date records on your home, but what they do have is erroneous information, so that when you try to make a claim on your homeowners insurance, it becomes a real problem because of their records. Furthermore, when you speak with someone there, they sound like dingbats--and they are.

I have been a customer with Century Insurance for 18 years and have never considered moving. Jason…read morecalls me every year to review home and auto policies. This year I saved thousands on my home insurance after our review. Terri is also great in the auto department. Great people to be with!

Visit was awesome great service. Couldn't be a better place to get insurance I would recommend…read moreanybody coming here to get insurance.

I have been with for a while up until some life changes bit as of today I was able to get re…read moreinsured with the best customer service!!! Thank you freeway!!!

Dealing with the adjuster assigned to my homeowner's claim was a nightmare from start to finish…read more Little did I realize how useless my agents would be. The claim was filed on April 2nd. We were told that the adjuster would contact us in 24 hours. Didn't happen. I asked for help from my agent and was told they could only send a request to have the adjuster contact us. Still no response. Finally after 5 days I finally heard from the adjuster. He said he was scheduled to do an inspection on a certain day. He didn't show up. Another week went by because he said the roof was too steep for him to climb and he would have to contract an independent company to do the inspection. Finally, the inspection was done on April 17th. Now we were waiting for the adjuster to submit an estimate. Another phone call/vm from me to adjuster on April 21st. He did return my call on April 22nd with estimate. I can see why reports say State Farm is loosing business. The whole process has been extremely stressful. I am looking at other insurance companies and careful reading reviews. I'm done with State Farm.

I've been a client of Matthew's for years and he has always been professional even with my…read moresometimes seemingly-frustrating questions and requirements. I've never needed to use my insurance, but I have peace of mind knowing that if I did need to use it, I'd be in good hands. There have