They handled an accident claim in which one of the two cars I had insured through them was totaled…read more Instead of removing the destroyed car from my policy, the removed my other car., leaving me uninsured. When I received notification of the lapse in coverage from DMV, which informed us that the insurance company had to make the change via their DMV portal, we notified the agency. They replied that the issue had been resolved. It wasn't, because I then received a notification of suspension from DMV. Mistakes happen, but the mistake, together with their failure to correct it while telling us they had, and their utter lack of accountability, lead to my opinion that the only improvement would be to close. My rating would be 0 stars if that was an option.

Just signed on with Steve! What a great guy! He seriously shops and looks out for your best…read moreinterests! He got me better coverage at a lesser rate! I can not say enough praise for how grateful I am for the money he saved my family AND now we have BETTER coverage, for LESS $$$!!?? Truly worth calling and checking them out! I have been with the same company since I was 18, (I am now in my 40's) and boy am I glad a friend sent me Steve ' s way! If you are sick of paying high rates, give them a call, they will shop around for you and see if they can find anything better for less$$!

As a small business owner of 21 years I am very attentive to both good and bad service. I recently…read moresaw a post on Facebook about Suzanne Oliver of Capital Gate Insurance specializing in small business insurance. I liked the fact the this was a local company and reached out to her to get a quote. I had been with my insurance company for many years but figured it wouldn't hurt to compare rates. I was immediately impressed with her customer service skills and when her quote was cheaper with better coverage I made the switch. Suzanne asked if I would be open to having her compare rates for our auto and RV insurance and since I like saving money of course I said yes. Suzanne once again came through with better rates and coverage and we switched all of our vehicles over to Capital Gate Insurance. I then took it upon myself to ask Suzanne for a homeowners quote and she hit it out of the park on that one too! I would like to add that I have never met Suzanne Oliver before this but I am obviously thrilled I made the initial decision to reach out to her. As a business owner I can really appreciate her work ethic and positive attitude she brings to her job. Do yourself a favor and let Suzanne Oliver of Capital Gate Insurance have a shot at your business . You might just save yourself some money and have an agent who's enthusiasm for her work is undeniable.

Katie is amazing! My husband and I used her for both our car and home insurance. She tried so…read morehard to get us the best coverage at the best price. Even when flood insurance became an issue she was in constant contact with us trying to get what works for us!

Amazing people and customer service! I can't say enough about how easy they made the entire…read moreinsurance process.

I love working with Northeastern Insurance! Their local agents are very professional and always go…read morethe extra mile to find the best rate. 10/10 recommend!