Arial was a wonderful help on my new policy for my motorcycle. It didn't take long, and the rate…read morewas do able. Thank you, Jim S.

I've never dealt with someone so completely unprofessional as Wendy Most. We've been insured with…read morethem for years now, spend roughly $12k annually with houses and vehicles and zero claims. Had a policy review with one of her employees early January and added glass coverage to all of my vehicles. 2 weeks later try to make a simple glass claim to be told coverage was not added as a vehicle inspection was required. I was never told this. She lost my business over $280. She then has the audacity to call me and lie twice in the first 45 seconds saying she never received my emails as she was on vacation and denied that one of her employees relayed she approved me switching to another agent when I expected her to call me and work a solution. She only called as I opened a Colorado Division of Insurance complaint. She lied on that response as well. Switched to Denise Elliott and amazed at the difference in competency and professionalism.

needs decent customer service and ability to submit timely information to home office so policies…read moredon't cancel.

I was with this Denise Elliot for 5 plus years while I lived in Durango and all I can say is She…read morewill take your money but will hold your refund and pay outs for as long as She wants I moved out of state 5 months ago and I have yet to receive my refund I would never do business with Her insurance company Ever!!!

Mark and Crystal on Jay's team have been great to work with. They are very responsive, helpful, and…read moremade the whole insurance very process easy. They also helped me save money on both my home and auto insurance, which I really appreciate. I'd definitely recommend them.

They insured my vehicle in a state that was different than the one it was registered to, then…read morerefused to fix it. A different State Farm agency in town stepped in and gave me proper instructions to get the issue fixed, after this one was condescending and tried to blame me for the mistake. Zero help from these people and a nasty attitude from one of the office girls. Take your business to Wendy's State Farm if you need to stay local! They're so helpful.

Avoid. I've been a farm bureau customer for years but relocated and needed a new policy. Been…read moretrying to get a quote for months and they continually drop the ball. Staff is unprofessional, inept, and couldn't care less about writing new policies.

Do not do Bussiness with this agent. His office is staffed at times with secretaries only that are…read morenot even able to give give me an insurance quote. They are so inept that I have them the printed copy of a quote from another insurance company showing them the coverage that I wanted priced. Not only are the inept they where very rude. Then the owner called me on the phone and was rude with me when I told him I was upset that his insurance office was open with a staff that did not know how to give a person a quote. I found this office to be not properly staffed and not only was his secretaries rude he was very disrespectful to me. If you would like more details about this incident that I had you can call me at 970-946-6399 and ask for Baker. My advice is don't waste your time even calling them about insurance. and if you currently have a policy with Dave Graig then seriously consider a different agent. Also Dave Graig doesn't even have his address correct on his web page. If he can't keep his web page updated how can you be sure he is making sure that you are properly insured. Dave Graig office is a disaster and an embracement to the insurance industry.