Arial was a wonderful help on my new policy for my motorcycle. It didn't take long, and the rate…read morewas do able. Thank you, Jim S.

I've never dealt with someone so completely unprofessional as Wendy Most. We've been insured with…read morethem for years now, spend roughly $12k annually with houses and vehicles and zero claims. Had a policy review with one of her employees early January and added glass coverage to all of my vehicles. 2 weeks later try to make a simple glass claim to be told coverage was not added as a vehicle inspection was required. I was never told this. She lost my business over $280. She then has the audacity to call me and lie twice in the first 45 seconds saying she never received my emails as she was on vacation and denied that one of her employees relayed she approved me switching to another agent when I expected her to call me and work a solution. She only called as I opened a Colorado Division of Insurance complaint. She lied on that response as well. Switched to Denise Elliott and amazed at the difference in competency and professionalism.

I have been a client for several years & have always had great, prompt, courteous, & professional…read moreservice! Marcus & his staff are extremely qualified & have always given exceptional service, which I'm grateful for. I recently had a claim & it was handled with exceptional service! What a top notch agency & staff!!

I don't normally give bad reviews but this company has a condescending attitude with any and all…read moreconcerns/questions. They kept assuring us that they would handle the risk management and have our insurance approved with a two month time frame to complete this before the cancellation of our homeowner policy in full effect. We had one day before cancellation and they wanted to continue saying they can reinstate the policy. Who is willing to trust this statement when they failed with a 60 day time line...no confidence in Marcus Muldez insurance agents. When I ask to speak with him I was informed by his wife how long she and the others in her offices have experience in insurance...denied direct contact. I have handled our insurance needs for over 40 years and have never experienced this much dissatisfaction in a company. If I could give a zero if it was allowed.

Avoid. I've been a farm bureau customer for years but relocated and needed a new policy. Been…read moretrying to get a quote for months and they continually drop the ball. Staff is unprofessional, inept, and couldn't care less about writing new policies.

Do not do Bussiness with this agent. His office is staffed at times with secretaries only that are…read morenot even able to give give me an insurance quote. They are so inept that I have them the printed copy of a quote from another insurance company showing them the coverage that I wanted priced. Not only are the inept they where very rude. Then the owner called me on the phone and was rude with me when I told him I was upset that his insurance office was open with a staff that did not know how to give a person a quote. I found this office to be not properly staffed and not only was his secretaries rude he was very disrespectful to me. If you would like more details about this incident that I had you can call me at 970-946-6399 and ask for Baker. My advice is don't waste your time even calling them about insurance. and if you currently have a policy with Dave Graig then seriously consider a different agent. Also Dave Graig doesn't even have his address correct on his web page. If he can't keep his web page updated how can you be sure he is making sure that you are properly insured. Dave Graig office is a disaster and an embracement to the insurance industry.

needs decent customer service and ability to submit timely information to home office so policies…read moredon't cancel.

I was with this Denise Elliot for 5 plus years while I lived in Durango and all I can say is She…read morewill take your money but will hold your refund and pay outs for as long as She wants I moved out of state 5 months ago and I have yet to receive my refund I would never do business with Her insurance company Ever!!!

We were customers for over 20 years with very few claims. We recently had a payment not go through…read morebut following payments did so we thought we were good. They canceled our policy over a $147 payment despite the next few months being paid on time. It was an over sight on our part and really poor customer service on theirs. After 20 years we will be going with another insurance company.

From the owner: Life's Better When You're Protected Under Our Roof…read more As your local American Family Insurance agent, I'm dedicated to helping you protect your dreams. My team and I are residents of your community, so we understand the importance of building strong partnerships with our friends and neighbors. Our unique background, training and experience allows us to provide personalized coverage for everything that matters most, including:- Auto- Home - Life - Rentals - Contractors - Home and Condo Association- Business Owners Package - And more Services

These guys really know their stuff. Highly recommend working with them for all your health…read moreinsurance needs. Same cost as signing up online but here you get the benefit of working with local agents who can explain all the issues with modern healthcare and coverage options.

From the owner: Quality of life means everything to all of us at Durango Insurance Professionals. We want to…read moreprovide the very best Durango, CO Health-Insurance package for you. Give us a call to talk about your concerns.