Came in to get a quote. Was greeted by Tammy and her adorable companion, Shadow…read more Tammy was very friendly and professional. Unfortunately I was unable to get a policy due to my own reasons. I was disappointed because everyone at the office was very nice and welcoming.

This is hands down the best agent's office! Jeanine and Tammy are so friendly every time I call and…read moreso knowledgeable. Whenever I have a question or need something related to my policies, their team always steps up!

Two Sentence summary: Experienced, knowledgeable, accommodating, trustworthy, family-orientated &…read morepersonable with superior customer service. I'm concerned about trust & quality not price, so I don't talk about cost in this review ;) Monique Ambers & her team (especially Sarah Crabtree) have been outstanding to work with for quite some time. I found Monique online when looking for business insurance (Errors & Omissions Insurance) as well as other insurance & services. The great reviews combined with Monique's bright smile seen in her business photos made me interested in contacting her to see if her services matched my needs. My first visit was near closing (bad habit of mine due to how busy I am) & they accommodated me. I did improve...over time to arrive at a more reasonable time ;) I met both Sarah & Monique for the first time and had a wonderful time, as it was not just business but personable as well with jokes & laughter: D Although I can be a character & outrageous with conversation at times, I was still professional as were they :D I inquired about Business Insurance as an incentive for a big business transaction with another Company who bought out one of my clients (due to the financial success I brought them over several years). It was to show the Company who acquired my client that while doing business with my company & "IF" we caused any errors that caused financial harm, we'd have a sizable amount of money available to pay for damages (I've never caused harm to a business by the way & been in business many years, just had to put that out there...LOL). I also inquired about additional Life insurance policies & other services. I asked many questions & the tag team effort of both Monique & Sarah provided all the answers with emphasis on my needs & not their bottom line :) A trust-worthy trait. After visits and researching what was shared by Monique & Sarah, I made the right choice to do business with them! Monique is intelligent, honest, personable & professional and does not act like a "Used Car Saleswoman"...LOL. Sarah shares the same traits as well :) It's been great getting to know both of these women as we handle business! - I found out Sarah's Mom is a Registered Nurse like mine & more :) - I found out Monique's love of basketball & more :) I had to ask Monique to take a "Selfie" with me during my first visit after seeing Monique's beautiful smile in person, I'm very happy she obliged :D Long story short, I feel Monique's style of business in procuring clients/customers is something like mine: Acquire them by sharing a wealth of knowledge (that can be fact-checked & shown to be accurate), sharing proof of results (she & Sarah shared scenarios with current clients when answering certain questions I asked), professionalism, personable (they're like family you can trust, plus Monique tells me Happy Birthday & Happy Holidays personally each year just like family), great sense of humor & of course...A WINNING BRIGHT SMILE :)

I wanted to switch to an office near my job and I am so happy I came here. I sent in a text to the…read moreoffice after hours and Monique responded and addressed my change immediately. I had such peace of mind leaving the dealership with my car knowing my policy was solid. My questions and concerns are always addressed quickly and with a very friendly and caring demeanor. This office has changed my opinion on insurance agents, keep up the great work!

Gio was awesome working with. Made the process very easy and got the only the coverage I needed…read more knocking my monthly payment down lower than expected. Thanks Gio

The representative Gio I worked with was great! He was very knowledgeable with the insurance policy…read moreand was able to answer any questions I had and has always gotten back to me in a probably manor, when I have any other questions. GREAT customer service!

I just purchased my house using Jeffrey's services at MoneyOne. Jeff was a pleasure to work with,…read morevery responsive, and did an excellent job getting me financed in today's market. I wasn't sure I would be able to buy a house and I can't thank Jeff enough for all his assistance.

This company in my opinion is very pushy and extremely rude. I spoke with Blas, whom I believe is…read morethe owner. Once he gave me my quote for 1 of 3 properties that I was requesting a quote on, he hung up in my face after I said that the quote given was more than I wanted to pay. Please be warned that the staff here who work for BA Lazaro are unprofessional and disrespectful. I would never do business with this company and I would advise that everyone bypass this company. They are money-grabbers. They're just after a buck at the expense of customer service and ethical business standards. I wish I could give zero stars!

I was contacted by BA Lazaro Insurance Services. It was a slew of unsolicited emails requesting my…read moredriver's license number and vehicle VIN numbers. I asked the young man to cease contact. I had to repeat myself several times over a period of weeks, but he finally stopped contacting me. Overall, I think he's a great guy. He might be too eager to obtain customers, but many individuals are overly eager in regard to business matters. I give this business 4 out of 5 stars. After all, they eventually honored my request, and I feel comfortable knowing that he's moved on to the next potential customer. Take good care, my friend.

Tao, Kong & Mayseng always gives the best service! Been with them since 2017 and I can't look…read moreelsewhere. Truly the best state farms insurance agent I ever had. This office always has the most positive and helpful staff who always gets the job done efficiently and in a timely manner. Never disappointed. Happy customer!

Best insurance agent, very helpful and understanding. I would recommend this State Farm if anyone…read moreelse who needs auto insurance.

Too expensive and they dropped me because I had a claim. (They won't insure you if you actually…read moreneed insurance.)

I have had my insurance through this office for a few years now, and every time I deal with them…read more(particularly Brenda Holt), I am amazed at their level of customer service. I know, the whole State Farm thing is "like a good neighbor," but I genuinely do feel that the folks at this office DO provide that level of care. Every interaction I've had with them has been 100% taken care of on their end; Often, I don't even have to worry about doing anything. It's like magic.

Shelby Elias is a joke. I called United Wholesale Lending as I was selling my mother's house and…read morebuying a duplex. I called Shelby and scheduled a walk through of my mother's house. He canceled twice on me, then the third appointment he said he was meeting me at said time. I drove to my mother's house to meet him. An hour after said time when he still hadn't shown I called him, he said he did a drive by and would get back to me. I never called him again. Hired another agent and sold my mom's house and bought the duplex. Seriously wouldn't recommend him to anyone.

The worst mortgage company I have ever dealt with. I agreed…read moreto a mortgage recast and made the required payment. They sent me a modification agreement, which I signed, notarized, and returned along with a service fee. That was 7 months ago--and they still haven't applied the change to my monthly payment. Despite countless emails and phone calls, no one has been able to give me a straight answer. Instead, I continue to receive extra charges and no resolution. This experience has been so stressful and frustrating that I'm seriously considering selling my home just to get away from this company. What they are doing feels dishonest, misleading, and possibly illegal. Avoid this company at all costs. They have no regard for their customers and zero accountability.