I paid out of pocket for a tow due to their neglect and never got reimbursed as promised. They were…read morequick to tell me that their other office Andres Ordez never submitted my claim. It's now been 3 months and all they can tell me is that their Reimbursement department is behind due to short staffing. If I could give a negative 5 stars I would

Jake is awesome!! He answered all my questions and didn't rush me or try to get me to pick any…read moreoption. He took his time to explain everything to me. His staff is great as well. Great customer service!!!

Anything to do with insurance is typically not pleasant. But if Lori is your agent you will have…read morethe most excellent, caring, and cheerful assistance with your insurance needs. Unlike other agents, Lori is not aggressive in trying to sell you additional products, but will advise you as to what is available to meet your insurance needs. She is also a strong advocate and liaison for you when you have to deal with State Farm. After having some pretty lousy and indifferent agents in the past, Lori is a breath of fresh air and leaves you confident that you have an agent who is in your corner. I would not hesitate to recommend Lori to friends, family or anyone who is seeking a top notched, experienced insurance agent!! A++++

This review is for the exceptional service I received through customer service. In the several…read moreyears I have had Trevor Fong as an agent, I've never spoken to him. Thus, this rating is not for Mr. Fong; yet for Elecia in customer service. She was helpful in providing useful information regarding my 10-year-old vehicle and reducing the parameters of my policy from full coverage to what was economically appropriate for the age of my vehicle. No around the way talk in hopes of convincing me of anything other than what was realistically feasible and the expectations surrounding coverage for a 10-year-old vehicle. Thank you, Elecia, for your excellent customer services as it related to my specific circumstances.

I was shopping around for life insurance and decided to go with State Farm. I had a ton of…read morequestions and Trevor Fong was very helpful and patient (THANK YOU!!). I was very satisfied with my experience!

Had to find a new tax prep after moving. This place is a small corner in the wall, but it's worth…read morelooking into. My appointment was pretty quick and easy, staff were really nice, and my refund check did not disappoint. I will be back next year.

I rarely write reviews, but my satisfaction with Carissa compelled me to share my experience. From…read morestart to finish, everything was handled with the utmost professionalism. Carissa was very knowledgeable and explained the process in way that I was able to understand. I came to the office thinking of the worst outcome. As she was going through my multiple years of back taxes, there was a light at the end of the tunnel! Me thinking the worst when I first got there to having the best outcome, not owing the IRS and the State, and getting a refund! I highly recommend Diez Tax Service and definitely Carissa to do my taxes. I will definitely be a returning customer. Carissa, I could not Thank you enough. Thank you, Ellen

Rick Parsons is the owner of Cycleinsure insurance agency which is an agent for Foremost Insurance…read moreCompany. I dont know if they do anything other than motorcycles, but someone referred me over to him years ago, and even though I've done some shopping around in between renewing policies, they are always the cheapest, and usually by quite a bit. Luckily I have never had any claims through them, but I've heard good things about foremost, and I've never had a problem with Rick, or Leslie over at Cycle Insure. They have always been easy to get a hold of by phone, and it took me less than 5 minutes to add a new policy. I've recommended them to anyone I know that gets a bike!

DO NOT GO HERE! This is by far the worst experience I've…read moreever dealt with professionally. Brad Peterson is an incompetent negligent unprofessional ugly loser moron. I signed up for auto and homeowners insurance on July 1st. I repeatedly received notices saying my homeowners insurance had been cancelled. I repeatedly spoke to my agent Brad Peterson who confirmed over and over several times that everything was fine and he had faxed paperwork over to my mortgage company. Finally after receiving yet another call I had to call their corporate office only to find out that this dimwit Brad Peterson had accidentally cancelled my policy. Lied to me about it for months. And then got nasty with me when I called him out on why he was lying/so incompetent. Their fat disgusting lard of an owner finally called me back, only because the corporate office made him. Offered to sell me a new homeowners policy and made nothing but excuses when I asked him why Brad Peterson was such a failure. Do not deal with these people under any circumstances!!!!!!!

Thomas P is right about one thing, if you value insurance and integrity, Agent Brad P is NOT where…read moreyou wanna go!!! Thank goodness that agency got rid of him. Things have been going uphill since. Now the place to avoid is the place where Peterson works!! I know the staff there now,is knowledgeable and friendly and worth your business.

I have been with this insurance office for close to 30 years and I stay for one specific reason,…read morewhich is Shelly. Shelly is the office manager and I work with her 100% of the time. In fact I have never met the agent or even the one at the office previously! Last week I had a very unexpected faucet leak which traveled from the upstairs to the downstairs, causing a lot of damage. I discovered it on the Friday before Labor Day weekend, when Shelly was not in the office. I left a message begging for her to call me on her day off and moments later got a call. Shelly took over a half hour to guide me through the process - on a three day weekend and her day off! Previously, I have relied on Shelly numerous times to do pretty extensive insurance reviews and also to go to bat for discounts since all my insurance is at this office. She always goes above and beyond. in a world of impersonal voicemail and often poor customer service, Shelly gives 100% and is the reason I have never even considered changing my insurance. Highly recommended!

Mike & his staff always have been extremely responsive & through. A few months ago my car was…read morestolen-during the process of finding it & dealing with the collision center, it took far longer than I would have liked. I called Shelly, at the office, she took my problem(s) & was able to get a resolution for me in a very timely matter Thank you to everyone involved: Mike, Rosemary AND especially Shelly. You are the bestest

Deborah stepped in and helped me in a crucial time in escrow and got things done in hours that…read moreanother agent couldn't get done in weeks. She is very knowledgeable and quick to help and offer advice in any situation.