Worst agent.. made mistakes on my car policy causing it to get cancelled and then boarded me out…read morecompletely. I needed to make revisions on my home and car insurance and he stopped answering my calls emails and text messages. His seniors were supposed to get back to me; never did. Thanks to farmer policy no one else will speak to me, always asking me to " speak to my agent." I have been struggling to get hold and ask help from anyone. It's not about the money; I am willing to pay that. It's not about a claim. I just need to add things to my policy and he won't answer. Don't go for him. Farmers is ok; if you are in NJ get German Toro instead. David Robbins is your worst nightmare.

This Was my best experience at a insurance agency. Dave helped me reduce my home insurance that was…read morethrough escrow, and also educated me on my auto insurance. I also have my business insurance through him. I would recommend anyone in union to consult this agency for any insurance they need.

The atmosphere was very relaxed. The staff was very courteous and friendly. The tax preparer was…read morevery professional and explained everything in detail. It was a seamless process. I had a great experience and look forward to using their services again.

I left tax info off for preparation. They promised to call when ready. After several days with no…read morecall, I called them. They had me call back two more times. They said they had NO record of me leaving copies of birth certificate, SS #, ID, W-2s, etc. I went to the location to find out what was going on. They had misplaced the info & implied I never left it. They (including the so called manager) were rude and uncaring that they had lost information that could be used in identity theft. They made jokes about me, laughing loudly in front of other customers. I was very angry. Finally after a delay, the manager came strolling out with the folder of tax information. I asked if they had prepared the taxes & her answer was, "No". Instead of apologizing, she said in a very snotty voice, "Have a nice day", very clearly meaning the opposite. I was so angry I told her to kiss my ass! The response to this was, "You ain't got no ass! You look like Spongebob Squarepants! I've NEVER encountered such an inept, rude, uncaring, and unprofessional bunch of people in my life. I'm probably lucky they didn't prepare my taxes (which is only their JOB!). If they prepare taxes the way they handle customer service, I can't imagine they are accurate in what they do. I would like to give them negative stars for a slipshod work ethic. How can they be trusted to handle anyone's finances when they don't understand that me leaving with what would have been a guaranteed fee could ultimately affect their salaries. I will NEVER go their again. I WILL advise everyone I know NOT to go there!

Johnathan Barrett is very easy to talk to. I am currently planning for retirement and have reached…read moreout to several financial planners. Johnathan explains things very well and is very patient and caring. He understands my situation and is direct with his guidance. Retirement planning can be daunting but he makes things very clear and i am excited to start my new journey. Call him; you wont be disappointed

Absolute worst service. Make sure you do your research before allowing them to advise your finances…read moreor you'll be in a trick bag with your money working for them. The advisors do not keep a good line of communication. Once they have your money. That's it. I would just say if you aren't knowledgeable don't use their services. Keep your money some place safe first then when you have basic knowledge allow them to assist if that's what you would call it.

We had a wonderful experience with Eric Vybihal ..he gave us a great price for car insurance and…read morerenters insurance and it was cheaper for both than the previous insurance agency. We were so glad we stopped by!!

Great service! Very responsive! I would highly recommend Glenn Jones and Ryan. Could not be…read morehappier with the service they provide.

My man! Selling the best, cheapest insurance in the east. Will you be selling in PA any time soon?read more

Terrible customer service. Very rude and untrained agents and owner. Save yourself a headache and…read morefind another agency.

Kelly did my taxes and she was fabulous. She put my mind at ease and I am so grateful to find an…read moreaccountant that is helpful and doesn't overcharge!!

Kelly is an accountant that cares! Wonderful work extremely knowledgeable and can you answers to…read morewhatever you need.

Derek Crosby is the most Unprofessional insurance agent I have ever spoken to…read more I asked for his manager with an attitude because my time is being wasted, yet again about issues on their end of the auto pay system. I received 10x the attitude right back at me as if I wasn't speaking to a man being paid by the hour at work. Tells me " No one else is in the office but me" then proceeds to place me on hold to come back as a new voice acting like his daddy Tim Crosby. I immediately got fed up and contacted John Miller to talk to a grown up not a little boy fresh off Fortnite, John could not handle the tense tones in my voice that was caused by Derek's actions and John ended up hanging up on me like an unprofessional scared child. This is how you treat a client that has never missed a payment or even made a claim ever. Most unprofessional conversations I've ever had in my life. Think twice before going with Tim Crosby and his agency of immature amateurs.

For months, I had rashes that spread throughout my body that wouldn't stop until one day I woke up…read morewith the most excruciating pain. I came to find out that I was suffering from a skin disease called Topical Steroid Withdrawal, an iatrogenic condition caused by various forms of steroids I had taken throughout my life to treat eczema and other conditions. At night, I would feel thousands of needles piercing my skin due to the nerve damage caused by the steroids. My skin would become bright red and hot to the touch. I would have flare-ups that would have me on the floor crying and begging God to help me. I would take cold showers over ten times a day to try to relieve the pain. The itch was so deep and strong that I would scratch until my flesh opened. My skin was so thin that it would RIP just from moving. I was lucky if I could sleep one hour a day. If I managed to sleep, I would wake up with blood all over my bedsheets. My partner, a former employee of this office, took care of me while still putting his 100% into this job. He needed some flexibility and compassion, but was offered none. All he needed was to work from home temporarily, but was denied. They never tried to work anything out with him. They just wanted him at the office everyday while the other employee of this office was allowed to work remotely full-time and take off whenever he wanted to with no pushback. There was a double standard between what was expected of my partner and the other employee. The owner of this branch Tim Crosby and the "office manager" were very angry about my partner's dire situation. They even asked him, "When do you think she will get better?" Can you imagine somebody asking this about someone who is gravely ill? I would do anything to recover. I had been housebound and bedbound for over two months. I wouldn't wish this suffering on my worst enemy. I am stunned that they are so heartless and vile. My partner loved his job, but he was treated very poorly. He started this job in February of 2023. My partner had made 30 sales in March and it was only his second month there. His boss looked at the wrong spreadsheet in April and thought he had only made 10 sales in March. He pulled my partner into his office and proceeded to scream at him and then complain to him about how little money he had. Even if my partner had done poorly that month, Tim Crosby had no right to scream at him like that. My partner wanted to quit right then and there, but decided to give Tim a second chance. Fast forward to August 2023 when my disease was at its worst. My partner's health was already deteriorating prior to my disease, and he asked for some flexibility so that he could take care of both himself and me. During the first few months of his job, he was already losing his appetite from all the stress. Around two weeks ago, I started to regain consciousness again and saw the situation that my partner and I were in. I had made significant progress in my recovery! I had a serious talk with him and told him that his health was the most important thing in this world, that there was absolutely no pressure for him to continue this job if he really didn't want to. He finally admitted to me that he had wanted to quit for some time, especially after he was called a "motherf*cker" by Tim for not being able to quote the dog grooming business downstairs right away. I told him that I would be supportive of him no matter what. When my partner was resigning earlier this week, Tim Crosby did not want him to quit and insinuated to him that he should abandon me for being sick. He asked him, "Are you with her out of convenience or do you really love her?" I switched my insurance to State Farm after my partner started his job there in February. He was so dedicated and really wanted this office to succeed. I just realized that I am a customer to a business that does not regard me as a human being. I am grateful that I was able to see people's true colors during my lowest point. This is why I am giving two stars instead of one.

Whoop! I'm the first reviewer for James for State Farm. I wanted to say my experience has been…read moreawesome with James. He is the reason I came back to State Farm after a 3 year hiatus. He made the whole process from insuring my McLaren to transferring all my insurance over to State Farm smooth as can be. I want to say James provides excellent service and definitely goes out of his way to ensure that customers are happy and satisfied. I will definitely remain a customer with State Farm due to James. Thanks!

ive been driving since i was 17 years old and i am now 37 which means ive been insured for 20…read moreyears. this is the worse company ive ever encountered. this company will lie and lie and leave you will the bill. i signed up with this company in october 2021 and i cant take anymore lies. james and his assistant monika should be put of of business. i have the emails as proof as toeverything im writing on this review. they failed to inform me that it was some paperwork that state farm required and i was on the hook to pay for the penlty. every month since october its been an issue. they clearly dont care and i had to go. my bill was on auto-pay, they went in my account and took a payment twice in one month. i call and email over and over again just to be lied to and told the issue is fixed and then the letter comes in the mail from statefarm with the truth and i am either being threaten that my policy would be cancelled after i was told by james or(and) his assistant that thing were corrected. i am also seeking legal action. ebony