Replied quickly and very courteous and knowledgeable . Very prompt and helpful . The quote was…read morereasonable

She worked well on handling my policy case. I was very happy with outcome in getting me the best…read morerate

Alejandra garcia ella es quien me a yudado a resolver lo de mi seguro de casa y de trabajo la…read morerecomiendo ella es muy amable con los clientes estoy satisfecha con todo lo que necesito respecto al seguro ella me ayuda aresolverlo

I have been using this company for my commercial rental property over 10 years now and they are…read morebeyond great service. Lately I have switched my home/auto/umbrella insurance after many years approaches by their wonderful representative, Michael Secor, because I don't like to switch around insurance firm and I have used other firm for over 15 years. But make a long story short, Michael called me and followed up with the document that he sent, and I made a decision to switch in 10 minutes and the reasons are 1. Great follow-ups by Michael 2. Good Agent-Chris Gonzalez 3. History of dealing with Gonzalez 4. Price is competitive I would strongly recommend this agent!

I am truly disappointed customer of 20 plus years!!! This year had a family member pass in…read moreFebruary, and still until today since filing claims, having accounts to change over have not been completed! Each time I call, visit, or email I get that the forms have been filled out incorrectly when the staff member is having me fill it out as they are the experts!!! I even called Justin Bush my self on several occasions and he has not called me back! (6 months) I urge anyone to avoid Justin bush and his agency due to lack of customer service and lack of knowledge on their policies sold!! 20 years Justin!! No more from me!!!

Every time I need to contact them I have to leave 3-4 voicemail messages. Sometimes after 4 I get a…read morecall back, sometimes I just happen catch them when I call. Only to be told they need look something up and they'll call me back...except they don't call back. Also, I've called at 4:50pm, 5:05pm, 5:15pm and it goes straight to voicemail saying the office closed at 6pm. I contact the main corporate State Farm support line (and they are friendly) but they need to send requests to my agent who they say will contact me. Except they rarely do. I called Geico recently when I got a new car just to get an auto quote and they made it so easy I changed over my auto, renters, and personal policy on the spot. It was one call. I was still waiting to hear from Justin Bush Agency at the time. Finally after 7 years I said enough is enough. To add insult to injury, I called a month ago to cancel all my State Farm policies, and noticed today that I was charged and my policies hadn't be cancelled like I was told. I just called the main State Farm number to have them connect me with my agent. They said they will cancel it now. I'll have to keep an eye on it. I have to say it's disappointing. I had an excellent State Farm Agent when I lived in Minnesota. But Justin Bush's agency has left such a bad taste in my mouth I'm never going back to State Farm.

It is without hesitation that I provide a testimonial for this agency and Ms. Rodriguez. She quoted…read moreour automobile and homeowners insurances, and of course I was a little bit skeptical that they could do any better than our current provider. Boy I was wrong. They provided me with a very detailed quote and options to fit my specific needs. Also other thing that I found wonderful is how you go over the top working. Most agents wouldn't answer a phone call on a beautiful Saturday morning on Memorial Day weekend to add a vehicle to a client's policy. You and your team did and it made our recent vehicle purchase quick, easy and it saved me a trip back to the dealer. So again, thank you so much for your help and patience, you're really the best.

Rebeca Rodriguez's team of insurance professionals helped me in all ways possible once I was…read moredropped by previous insurance company. I was recommended to her by one of my best friends and she understood my situation. When I arrived at the location, she informed me that Angelo Pacheco would be assisting me and he did an impeccable job of getting a rate that was comparable to other insurance companies out there today. Not only that he was extremely polite, courteous and professional. One piece of advice I recommend to those who are in need of auto insurance, it is so worth it to pay more to have the best solution so that you're covered. Thank you so much Rebeca and Angelo for assisting me with getting me on the road.

Find another place to get your insurance, she does not know what she is doing. I went there for a…read morelife insurance policy and she made a complete mess out of it.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As a Personal Financial Representative in West New York, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals. I'm proud to work with a company who's been serving satisfied customers for over 70 years. I can offer quality insurance that's affordable and provide easy access for you to contact me in person, over the phone, or through my Web site - wherever and whenever you need. Both Allstate and I know how important price and service are for a long-lasting relationship. As your Allstate agent, I can help you understand how the choices you make - such as the car you drive - affect your insurance rate. I'm committed to helping you get the appropriate level of protection and make it easy to do business with Allstate.

Great place to go for your insurance. The customer service was topnotch. Both the agent, Frank…read moreCiappi, and the staff are friendly and knowledgeable. I like the way they took their time to answer all of my questions. If your shopping for insurance, this is the place to go!

From the owner: My vision is to be an insurance professional whose actions are driven by keeping the customers'…read morebest interest as my primary goal. My staff will treat all my customers in a caring, friendly, and professional manner. My office will provide a warm, efficient, and seamless services to our customers at all times. I expect my business to be comprised of profitable, multiple-line customers who see my office as their first and best choice for all their insurance and financial services needs. License #: NJ-9034788, NY-LA1367467, NY-PC1367467

Long years business doing this All-State office. I am happy to have it both of home and auto…read moreinsurance

When we got our house in 2018, we changed to AllState for home and auto. A couple months in, we get…read morea cancellation notice of our home policy because we didn't tell them our tree was cut down. This was NEVER mentioned that our policy was contingent on tree removal (which we did!). They never asked us if it was cut down, just cancelled the policy and said it was because we never told them. A mess that took a while to clean up, but fine. Strike 1. Halfway through the year, they raise our premium. Strike 2. In the policy renewal, they raise our premiums 20-30% with no explanation or prior notice. When I ask, they said something inane like "inflation" and "adjusted rates". Strike 3. So we go change our insurance and give them notice. Then they prematurely cancel our policy before the new policy goes into effect. WHAT THE HECK?! This is unprofessional, disrespectful and outright malicious. We have never had a claim on the home, and the only claim on the car was due to us being rear-ended while parked in traffic. If you're looking for an agent, save yourself the trouble and find anyone else.

Gerry came through in the sale of the condo I listed with him and we closed with the best price…read morepossible. As an owner who lives out of state, it was important for me to have someone reliable there to not only sell the condo, but to keep a watchful eye on it. Gerry was very attentive and quick to let me know of any concerns that could have affected the sale. He helped guide me through the entire sale process and was helpful to expedite it with multiple showings to both the buyers and inspectors alike. Very grateful for his help, and professionalism. I recommend Gerry for anyone interested in selling their home or to buy.