Gave me a good price and were extremely friendly and professional. For some reason Florida car insurance is very high, but they worked with me to bring my policy down to where I could manage it. read more

Niki and her team reviewed my previous insurance and was able to increase my coverage for home and auto while saving me hundreds of dollars per year! The positive attitude of Niki and her staff is a welcome relief and I highly recommend her company. read more

5 star service all the way. I just switch to Niki Jones Allstate and couldn't be happier. The process to switch was completely painless. And now I have more coverage for less money. I'm most excited about having a local agency to call when I have questions instead of the web based companies I have used in the past. read more

I feel I was misguided and overcharged for what my needs were. When I asked them to change it they told me they could'nt change things based on vehicle needs, what limits were on one vehicle had to be same on all vehicles. If you want to get screwed then choose them! read more

i was highly impressed with Nikki Jones Allstate Insurance. From the time of my arrival I was treated extremely well. My insurance needs were met at an affordable price. Everything was explained to me thoroughly. I highly recommend this agency. read more

Very knowledgeable and professional insurance agent. Our home insurance stopped covering homes in Florida and Niki Jones Agency was quick to find us comparable coverage at a reasonable price. The people at the agency are friendly and answer your questions or concerns very quickly. They took the stress out of shopping for insurance coverage. read more

I love Niki Jones' Allstate so much. from the welcoming duo at the front desk with warm smiles and "Hello's!" to the efficient and thorough team to get the nitty gritty done. Niki knows how to make an effective team and I sure so miss Julie for her professionalism and hiring a good friend who did both policies for my two homes! Biggest shout outs to Eraina Payne for handling mortgage policies like a Wonder Woman! She treats all her clients with respect, gives her full attention to their needs and is able to go above and beyond to secure you an array of solid policies to choose from (as their network is large), and will explain everything you need understood about your policy. She's also incredibly warm and treats you like a friend. The level of care is such a nice touch that isn't seen so often in such an industry. Almost as good as the service I provide at the credit union down the street, haha! Eraina knows what to look for and what to ultimately SAVE for. We ALL know how insurance has sky rocketed. I will recommend her to anyone I know. Give her a call or send her an email! She will be your watchdog and will do it effortlessly. You go Eraina! Thank you for securing me the best and most cost affordable policy I could ask for in a time of high rates and housing prices. read more

I cannot say enough about how much I am grateful for the professional service I receive from Niki Jones All State group with the ever changing home owners insurance / flood insurance in Florida they have been on top of all changes and their willingness to go the extra mile has saved me a lot of heart ache. I total endorse/ recommend Niki Jones you will be satisfied with the results read more

I've been with the Niki Jones agency for a while now. They've been so easy to deal with - handling all of my questions and issues in a timely manner, mostly with a one-call resolution. They are knowledgeable and informed about insurance laws and regulations and are extremely proactive when it comes to follow-up. If you want an agent that will make your life easier, contact the Niki Jones agency read more

They did an excellent job. Their inspector Dale doesn't know electric. He think pvc covered wire is the same as paper. This way he raises your rate. The people at the agency are great read more

We selected Niki Jones and her office for our home insurance needs. We were purchasing a new home and shopped the rates around and Niki and her team were by far the best coverage for the lowest rate. Her office made the process simple and helped with every question we had to ease our minds in this stressful time. Thank you for everything! Sherry & Joe read more

This insurance agency always goes above and beyond to make sure we are fully covered. We've never been pressured to buy coverage we don't need, and our agent is happy to suggest options to fit the needs of our growing family. Also, just before a recent hurricane, our agent called to make sure we had copies of our declaration pages for our policies and promptly emailed them to us during that very stressful and chaotic time. We can't recommend Niki Jones Allstate enough! read more

Niki Jones Allstate Agency has helped put my mind at ease. I recently got in a minor car accident this year while I was 6 months pregnant. The team at this agency was so helpful in assisting me with finding a repair shop as well as a rental car. They even went out of their way to help book the appointments. The agents continuously followed up with me and provided prompt feedback on my claim. I am so grateful of this incredible agency and recommend them to anyone and everyone! read more

Niki and her team have always been available when I have any questions. They truly make great suggestions on how to save money and to make sure you have the best coverage to protect your assets. All the girls in her office are friendly and knowledgeable. I have been buying my insurance through them for years and am very satisfied with the level of service they provide. read more

My family and I have been clients of this agency for many years for auto, umbrella, homeowners, flood and business insurance. Everyone is very knowledgeable and helpful at this office, and we increased our protection while saving money when we switched from State Farm (which we were promised had the best rates for us). Niki and her team were very helpful when filing a claim for hurricane loss and for rent a broken pipe and water damage at our business. Great service and price so we high recommend them! read more

We have been a customer of Niki Jones 8-10 years; Niki & her team are always there to assist you and help you understand you insurance needs. They go above & beyond for their customers. They are patient, helpful & very understanding. They care about you as a customer & get you the bast rates possible. We highly recommend Niki Jones as your insurance agent. read more

The office is always attentive. If you call they answer your questions quickly and if they don't know the answer they get right back to you. They are very professional and yet very personable. You know that they are doing the right thing and they make sure you understand exactly what they are offering and why. They are now my go to for all my insurance needs. read more

Niki is compassionate and hard working and truly cares about your well being and future. I hold a few different policies with her agency that are very affordable and never would have known about them if she didn't take the time to get to know me and recommend what would be best for me and my family. You can tell she's passionate about her work and the community because it shines through into the rest of her staff. Her office has a beautiful atmosphere and great location. I highly recommend this agency! read more

I love having Niki Jones Allstate as my insurance agent! You get personal and professional service with ease!!!! They always go above and beyond to make sure you have an easy time. They are also priced better than the competitors . She saved me $1500 a year on my umbrella policy!!!!!!!!!! Love this company! read more

Professional and knowledgable but always warm and welcoming! Highly recommended. I think they truly care first and foremost for taking care of customers and I trust them completely. read more

I have been a customer of Niki Jones Allstate for more than 5 years and we have a multitude of products with her agency. Niki and her staff are top notch and offer best in class service! We have unfortunately gone through a few claims lately and also switched products. Her staff makes the experience smooth and easy, even when going through something unpleasant like an insurance claim. Niki is the utmost professional and we trust her with so much of our personal finances and never have a doubt of what she recommends. Her customer's come first, not her bottom line. I would highly recommend Niki and her agency. read more

After careful consideration I decided to choose Niki Jones Allstate agency to insure my new home. Tara Gardner, the agent I worked with, was extremely patient and helpful and did an outstanding job of educating me on the different aspects of insurance. This agency has definitely earned my trust and my business. read more