Great people, great service. Covered 3 vehicles for the price we used to pay for Just One vehicle…read more Not simply insurance agents, a certified insurance consultant set up my family multi-car auto policy (I hear that's a big deal, and that lots of agencies don't offer that level of credentials and expertise).

From the owner: Established in 1992, Hettler Insurance is an independent agency based in Lubbock. For more than 30…read moreyears, our company has helped families, individuals and businesses find better coverage with a better experience. We enjoy working with Lubbock and Texas households and businesses. Our family of agents offer auto, home, business, health and life insurance. A commercial policy provides businesses with general liability, property, group health, workers' compensation insurance and bonds. Our carriers include Travelers, Safeco, Progressive, Republic, Blue Cross Blue Shield of Texas, and many more. We work with 30+ insurance carriers to find you the best quote and policy for your needs!

Cameron was extremely knowledgeable, kind, and professional. He answered all of our questions, and…read morehas made himself available to answer any further questions we might have. He also has kept us updated throughout the process of changing insurances. We are lucky to have found a great family owned business in town such as them.

I am not a fan of most insurance companies but I must say that Paul Willems is fantastic! I…read morerecently bought a new car and decided to shop around for insurance. The policy that I currently had was only liability and was somewhat pricey. Allstate not only quoted the lowest price but actually gave me a better price when I bought the policy. Excellent all the way around!

From the owner: As an Allstate Agent in Lubbock, I know many local families. My knowledge and understanding of the…read morepeople in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more. For product disclosures and other information visit my website.

Worst insurance experience I ever had . They took my money without telling me that the policy would…read morenot cover my girlfriend. Also didn't even let me know that the policy was cancelled. Didn't even know until my dealership called to let me know that I no longer had insurance. And that were told it was because of non payment . Yet I had paid a day early and they cancelled it a week and a half before the next due date. Also the policy was about 60$ more expensive then any other place in town. I was recommended this place. I will never recommend this place to anyone. Shop Local business if u can

Preparing to move to Lubbock, I needed a good Renter's Insurance policy with a local agent. Called…read moreone agency and had to leave a message, which did not set well with me. When nobody called back in a reasonable amount of time, I called Jason's agency. His staff was responsive and friendly. His office manager put together a quote for me, and included two discounts I didn't even know I qualified for. A Renter's policy is small potatoes, but I will certainly send friends & family Jason's way for home, auto, and business insurance needs.

I obtained professional liability insurance through Jason's organization. Every person I spoke with…read morewas highly professional, immediately responsive, and knowledgeable. They facilitated filling out the necessary paperwork for my application and had a policy in place within 24 hours. In other cities that I have lived in I have purchased liability insurance and never had this level of service and engagement from an agent.