We had arranged for Fifth Third Bank to act as a notary for a remote real estate closing. We showed…read moreup 15 minutes early and were told that the bank would not honor the verbal commitment made a week earlier (AND we have actual account s with the bank!). We were in a time crunch, had to cancel a call with the closing attorney, and being brand new to the area, we' were scrambling. FedEx no longer does notary work, UPS charges $10 per signature (and you have to bring your own witness). EAGLE FINANCE was recommended and we went to the Florence KY store. Kathy F. could not have been more helpful. She saw us right away, provided a witness, and did not charge us a penny! She saved our closing.

I have been going to this location because of their great customer service and great workmanship…read more Megan is professional, welcoming, and i trust her in telling me and my wife what services we need. Having a place you can trust means a lot. That is why I refer this location to co-workers, family, and friends. Rob is one of the mechanics with years of experience. He explains everything in detail. Great team. Great Auto service.

Update: 12/10/2019 My fiancé was told last Monday that he would receive a call within 72 hours…read moreafter calling the corporate office. It's now been 2 weeks and we have not heard a thing. Additionally, I sent an email the same day to the mailbox replied in the response from customer on this review so he can be contacted securely which has not happened either. Go figure. My fiancé took his vehicle here on November 4th where various work was done. This included a coolant filler neck, a cooling system flush, rear brakes, rear rotors, a right side wheel bearing, and a power steering test. (The dye was inserted and and we were advised to come back at a later date because the leak could not be located). Also TPMS and engine sensors were replaced. The car was finished same day and ready for pick-up. To his surprise, the check engine light sensor was still showing on the dash. Fast forward to November 18th on his way to dinner with family, the car completely cut off. We tried having it jumped, but our conclusions led us to believe that the alternator was bad. It was towed back to Bob Sumerel, where the alternator was replaced, and a new power steering line was installed. He also paid for a power steering system flush. We received a call two days later on November 20th that the car was ready. Within hours after picking the car up for the second time and being assured that everything was installed correctly, the car once again cut completely off. It should be noted; this incident occurred while my fiancé was on his way to pick his daughter up early morning for school. After some highway travel, he departed his exit, and the car cut completely off in middle of the street, which led presumptions again to a bad alternator which was supposed to have been replaced. Thank God he, nor the kids were with him. Furthermore, thank God he was not on the highway, as I am sure you can imagine how dangerous this could have been. Once again, he had the car towed to be serviced. During the third inconvenient trip for repairs, after being told twice previously "the repairs had been made", one of the mechanics expressed that the "new" alternator had went bad. It was also expressed that one of the certified mechanics had taken apart the coolant hose, and forgot to connect it back, which led to coolant being leaked out of the car. The alternator was replace again, and the coolant hose was reconnected. At this point, it is questionable whether either parts were replaced in the first place as promised. It's also unknown why the additional issues weren't found during the first or even the second visit as the same issue was reoccurring. Furthermore, after retrieving his vehicle we noticed a substantial amount of gas used, and a car freshener which was on the drivers side is missing. Additionally, we also observed that the vehicle was leaking coolant fluid, and the shift lock released button has disappeared, (must have been popped to loosen the steering wheel when the car was completely dead). Lastly, the engine plate was not put on correctly, leaving the engine partially uncovered and the positive volt cover from the battery is now missing, causing the battery's positive cables to be exposed. In conclusion, after almost $3,000.00 in repairs and towing charges to now notice things missing, leaking, used, and not professionally completed; to say we are upset is an understatement. This is a business he has entrusted to conduct honest, reputable, and reliable work. To be inconvenienced, not once, twice, but three times, is preposterous and after reviewing previous YELP reviews, it appears we are not the only customers who were deceived by this company.

My insurance guy Mr.Mason was a great help. Also my insurance dropped over 100 in price on my…read moremonthly bill. Thank you State farm.

Allison and Ann helped tremendously with our roof claim. Their professionalism, service and caring…read morefor our issue was so greatly appreciated. Because of their efforts we are State Farm clients for life!

When you get good service you just have to tell someone! Insurance is probably insurance but it…read morecomes down to the people behind the counter. I am always treated extremely well. I let companies check my rates from time to time and I have never had reason to change. Hard to get real excited about insurance reviews but great customer care is something I find less and less these days.

Never had any major problem like I have with other banks. 5/3 always have some kind of fee or…read morecharge for some crazy sh*t like forcing overdrafts because they would do debts before credits even though the deposit money is in there possession. Sounds illegal to me they hold your money but charge you over draft first then apply your deposit. I LOVE PNC!!!

Mark and/or Debra has been doing my taxes for years! My mom and everyone I know goes here now…read more They take care of you. You may have to wait a little bit but they will take care of you for sure.

Alison and her team have been excellent over many years. Assisting us with auto, home and long term…read morecare insurance!

We had the best State Farm team in Charlotte and when we got moved to Cincinnati we were told this…read morewas a good shop. It's not. Non stop problems from billing to coverage. If State Farm is your place I would find another team.