Had my auxiliary battery replaced and check engine light diagnosed. The star is for the battery…read morereplacement. Charged me $165 to diagnose check engine light only to tell me they couldn't diagnose due to not having access to Chrysler server. Well if you don't subscribe to their servers you won't be able to diagnose their codes and therefore shouldn't charge someone for said diagnosis. They basically charged me to tell me there was a problem, which I already knew. Unethical business practice at best. Will not be going back and would not recommend!

This location has unprofessional, dishonest and untrustworthy management. Troy (the central…read moremanager) and Maurice (the manager) have colluded to not fix the tensioner on our timing belt that was installed improperly by one of their mechanics. This led to the engine being ruined. Maurice told us that "these kinds of things happen. We are a multi-billion dollar corporation. Our insurance will take care of this." Upon consulting with his boss, Troy, the two managers suggested we pay half of the cost of this new engine install. We refused this proposal and requested they keep their word, claim to their insurance, and fix our vehicle. 18 months later, an open claim with the BBB, countless hours spent on the phone, we come to find out they deleted our service record and completely deny responsibility. My husband now has a new car. And we are still paying the car note for the Acura they ruined. Consumers BEWARE!

I've been with State Farm 50 years for auto and 25 for home owners. Claims have been handled…read morequickly without added stress, highly recommend for peace of mind.

I was formerly with Allstate. I was with them for over 40 years. I was older, driving less with no…read morecitations or accidents - yet my premiums continued to rise. They insured my home and even a boat for several years. Yet, my premiums continued to rise and rise. I called them several times to try to get it reduced to no avail. One day, as I was driving past this State Farm office. I decided to stop and find out if they could help. Wow, I can't begin to tell you how glad I am that I did. They were literally hundreds less than Allstate. I called my daughter and several other people that have also left their previous insurance companies and signed with State Farm. I don't know about the negative reviews that have been left here. It seems to me that they each had other troubles and tried to apply their anger here. Whatever. All I can say is that I'm absolutely thrilled with the Bob Boswell, Jr. State Farm Agency.

In the interest of full disclosure, TCI is owned/operated by my cousins, Billy, Ryan and Donna…read moreMcCarty. They have helped my Mother (now 85 years young) and I over the years with all aspects of coverage and even helping transport her in my absence. They take time to care. If you're looking for service, this agency is top shelf.

From the owner: We are proud to be a local full-service independent insurance agency serving northern Kentucky…read morefamilies, businesses, and individuals. As a family-owned and operated business for more than 45 years, we know how to find the best options at a fair price for all your insurance needs. Our insurance agents strive to make you feel comfortable and confident in our abilities by acting as your consultant. Whether you're in need of home and car insurance coverage or business insurance, we can help. Contact us today for your free quote!

They shop around for you !!! Great genuine people. Good company. Very knowledgeable with my many…read morequestions. Very responsive too! They've helped my whole family ! Everyone was very satisfied. Highly recommend.

From the owner: Florence, KY:We offer core financial and insurance services from over 50 top-rated companies,…read moreassuring competitive rates and comprehensive coverage through careful policy design and needs consideration.

Bettie and everyone in her office are kind, efficient, and they give great rates. I genuinely feel…read morelike they do everything they can to meet our needs and keep the price low.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. When it comes to planning for your future, I understand that each person's needs are unique. That's why when you contact me at my Florence office, you'll receive personalized service. As an Allstate Agent in Florence, my ongoing priority is to help you create a financial strategy to achieve the peace of mind you deserve.Allstate has been committed to helping people protect what matters most since 1931, and the company continues to grow and change in order to fulfill this promise. I'm proud to work for a company that backs its decades of experience with financial stability. This means I can deliver personalized assistance in helping protect your property and assets even as your life changes.