Excellent Allstate agency. I would give 6 stars if I could! Dawn and Amy have responded and acted…read morequickly each and every time I called. Friendly and professional. I unfortunately had to switch agencies as I moved out of state. (The agency must be in the state that you reside in.) I would have retained their services if I could. Thankfully, my new Allstate agency is great as well. I'll miss you Dawn and Amy! Thanks for all your help over the years! I highly recommend the Amy Miller Allstate agency.

I have been with the Amy Miller Allstate group for 14 years now and cannot say enough positive…read morethings about them. I unfortunately had to switch Insurance due to moving to a different state which means I need a new provider (as you cannot be a policy holder if you live in a different state) and I am very sad to go. Over the years I have called or popped into their office numerous times with various questions on this or that and they have always been very helpful and attentive to my needs (as well as working their hardest to make sure I always had all applicable discounts to ensure a very competitively priced policy). I need to especially say thank you to Dawn who I worked with the most and who was extremely patient and helpful over all these years. Again, they go above and beyond in their customer service and I cannot say enough how much I recommend them (and will miss them)!

i have used State Farm for over 25 years, but i must comment on how helpful and thorough Fabrianna…read morewas. Every one at your office has always been helpful but this was someone who went above & beyond Thank you for being awesome!!!

Great office, great people. They are always very helpful whenever I need something. Paul was a…read moregreat help. Thank you State Farm.

One star is even too much..This agency is nothing short of incompetent. We have been policy holders…read moreat Nationwide for over forty years. Twenty three years ago we moved to Massapequa Park and switched to this local agency for convenience. It has been nothing for aggravation anytime we had to communicate with them. Unfortunately with Nationwide you have to deal with a local agency and once you have one it seems that they have a pact where no other agency will take your account from another. Stay away from this agency...heed the warning!!!!!

Professional, courteous and they find solutions when issues come up. Have used them for years, very…read morehappy.

A friend referred me to Melissa Matassa. I tried her office and was treated horribly by her…read moreoffice manager. I was told that I could not reach Melissa or even leave a message for her. In fact, I was told that unless I dealt with the office manager herself, that no one could help me. Why does Melissa's website brag about her 30 years experience with customer service and her family and community orientation if she allows customers to be treated this way. The most unprofessional experience I have had in the insurance industry to date.

You people must be stoned. Melissa is THE ABSOLUTE BEST! I called her and I'm not even her customer…read moreand she was as happy to help me as if I was in her own family. Stop shopping around or calling for quotes. Go to Lynbrook and walk in to GEICO on Sunrise Highway and ask for Melissa. She is the BEST!

They were quick and communicative. Thank you so much! Would love to use them again next year!read more

What an amazing agency! Lachelle was so helpful, and so reassuring in caring for our tax needs…read more Thank you so much for your great help!

The worse in the business. You are better off self insuring. The people that work there are rude,…read moredishonest and do not return phone calls. All they care about is new business and once they have your business, be prepared to get anything but service. The Personal lines department is the worse in the business. They literally hung up on my father 6 times in row. I personally went there and was greeted by their Vice President Gary Smith. I asked him for copies of my parents polices. He screamed at me, pointed his finger in my face and spitted at me. I understand this is a rough industry, but to deal with you clients this way is unacceptable. I would not recommend them to anyone, not even my worse enemy. One star is not even indicative of what they deserve. I will be filing a complaint with the companies they represent as well as with the Department of Insurance. Nobody deserves to be treated as I just was.

I have been using SCS Agency for my commercial insurance needs for a few years now. Anthony has…read morealways been honest and extremely timely in helping me with all my needs. From last minute insurance certificates to replacement car insurance ID cards on the weekend, they're great! Each year they prepare a report with the best renewal options and recommendations for me to review. The process is so easy. I cannot recommend a more professional and competent insurance agency.

I hate having to write this, but after jumping through hoops with this company I have no other…read morechoice. My husband went to Herbert to file our taxes and it has been a nightmare. We filed almost 2 months ago and still haven't received our taxes and there is no record that they were even filed. Every time we call they told us they fixed it, yet they haven't. It has just been excuse after excuse- "we didn't sign our forms" (we definitely did), "we didn't pay them" (we definitely did!), "it was too early to file", the owner is "too busy" to talk to us, our tax accountant is never working or is also "busy". Save your time and money and go elsewhere.

they are very rude and absolutely careless for people. they will give you excuse after excuse…read more nobody from the front desk too the accountants care about anybody. horrible experience with this place, massapequa r&g brenner is terrible

The good: Scott is available and diligent in responding to your questions. I think he's a nice guy…read more The bad: Scott's profession has no fiduciary duty, so I won't blame Scott alone, but he put me in investments that included "revenue shares" (read kickbacks) to him because they had very high expense ratios that cut into my investments. I wasn't aware at the time. In all, Scott recommend that I pay funds very high premiums that under performed the market. I would have been better off just indexing (like all of us). Stay away. Side note. If you don't know what an expense ratio is, I recommend googling it and making sure that you don't allow anyone to put you in any investment with an expense ratio over .3.

Every interaction I have had with Scott and his office has been professional and productive. I am…read morealways impressed with the level of service and attention that his staff provides. I highly recommend them!