Very unprofessional…read more I requested a quote for auto and homeowner's insurance. They sent an email with many questions including driver's license numbers. I spent over an hour answering the questions and replied to their email. They then ghosted me. What a waste of time, AVOID.

The best insurance agent we have ever had. Gives us the best prices on our insurance plans every…read moreyear. Exceptional customer service. Answers his phone! Gets information to us super fast. We will never use another agent. We are spoiled with Neil. Thank you, thank you!

We have been with Columbia River Insurance Services for 9 yrs. Chrys Alexander is great to work…read morewith and always looks for the best coverage for you. He takes the time to get to know you and always asks if there are any changes or concerns we may have in order to help with the Insurance selection that would be best for you. Highly recommend Columbia River Insurance Services

Chrys was recommended to me over 10 yrs ago, to help me determine which would be the best health…read moreinsurance company for my needs, and I am very satisfied with his recommendations. When there has been an 'issue' between my insurance company and one of my providers, I find out about it from him, not from local news coverage. He follows, in great depth, the insurance reportings and he informs his clients of any glitches that might occur in their coverage. I spent an hour with him today and, I ask you, who spends that amount of time making sure his clients not only have the best coverage, but that they understand it?

A good friend referred me to Jose. I called Jose with questions on insurance coverage if I was to…read morestart driving for LYFT or Uber. I have been with Geico for 10 years and when I talked to them, they told me I had to get Commercial Insurance for over $800 more per year, and my umbrella policy would not cover the car I was using. I wanted to get the straight talk from someone that was recommended to me. Jose was great and explained how State Farm treated this extra coverage. I could keep a personal policy with about a 20% increase to cover the LYFT, with higher liability coverage (GEICO would only cover $100k per person). This was a superior deal. I always assumed GEICO was the cost effective way to go but was wrong. In the end, Jose saved me a lot of money by switching insurance for my whole family, our umbrella policy and home insurance. He was very patient with all my questions. He also knew to answer the questions I didn't know to ask (Does that make sense). I would highly recommend Jose.

State Farm is now sending letters to policyholders , and these letters provide 2 options.......(1)…read more Replace your roof (2) Lose your home insurance!!! The letters contain no specific explanation re the specific roof problem, and the policyholder is not allowed to talk to anyone In the SF underwriiting department!! Insure with someone else who will not do this to the homeowner!!!

I've had Karen as my healthcare insurance specialist for many years now. Not only is she an expert…read morein her field, she's also been my healthcare advocate. I don't usually do reviews, but when asked and they deserve it, I will give my review. And I will recommend them to my friends and family. If you've gotten that far, you have had to have done an "OUTSTANDING" job/service for me! Karen has fulfilled that criteria and than some! So if you're looking for an outstanding healthcare speacialist, who takes the time to find the right plan for you, is responsive to your calls, and will advocate for you, then Karen is the agent for you! Thanks again Karen for all you've done for me, it's much appreciated! Matthew Smith, Vancouver, WA

From the owner: We offer complimentary no cost services to help source and review the benefits of a Medicare…read moreAdvantage or Medicare Supplement plan, and then complete the enrollment process for our clients. NW Senior Insurance Solutions works with multiple Medicare Advantage and Medicare Supplement Plan carriers to offer our clients a variety of plans that fit their coverage needs.

Last year when my policy renewed for Progressive, my rate almost doubled for no explainable reason,…read moreI was fed up and started asking around for recommendations for a new agent and was given Ashley's information. She searched and found me multiple competing rates that were way cheaper than what I was paying, I have no idea how she worked her magic but I now pay $400 less per policy term than I did before with full coverage! A couple months after switching, I was hit by a drunk driver on I-5. I was panicking and didn't know where to start with how to report it to insurance. I came to her office the next day (she offered to help me over the phone but I wanted to come in and show her the damage) and she filled everything out for me and got it squared away and told me what the next steps would be. Thanks to her, I was able to get a mountain of paperwork in without lifting a finger while she showed empathy and patience while assuring me everything was taken care of. I was so worried my rates would go up but she said they wouldn't since I'm not at fault and it was a huge relief (I'm not sure how all these things work, that's why I have Ashley!). I recommend Ashley to everyone, even my family in Oregon, after she literally saved the day - TWICE! I'm on my second policy term with Allstate and I don't plan on switching.

ABSOLUTE NIGHTMARE COMPANY!!! STAY AWAY!!! Let me start off by saying this is my first review…read moreever. I have had other problems with companies as most people do, but never before felt the responsibility to warn people. I don't know where to begin to express how completely terrible this company is. I have never been treated so horribly by any company in my life. They are average until you let them know you're shopping rates with other companies which I did because our rates had doubled with them in 2 years. I called them to give them the opportunity to bid against another bid I had that was less than half of what they were charging us. They said they would call me the following week. The next thing I knew we were overdrawn at our bank because they renewed all of our policies and tried to debit our account for the full amount of all policies even though prior to this, we were on a month to month with auto insurance and paid lump sum with the other policies by check. When I called them, Ashley said they couldn't reverse the charges and basically called me a liar when I told them I had talked to Kylie and she was supposed to have someone call me. Only when Ashley listened to the recording of my conversation with Kylie did she believe me. In order to stop the charges, we had to do a stop payment with our bank. When I later talked to Amanda she explained that the end result in canceling would be a credit to our account. A few days later, I received a bill for $42.01. I called back and Amanda gave me a reason why it was a charge. I didn't want to fight with them anymore, so I went online and paid it, thinking this was my final dealings with them. I believe that our bank must have stopped all payments to Allstate and denied the payment so it never went through... unbeknownst to me. I never received another bill and assumed my payment went through but yesterday received a letter from a collection agency. After only one bill, they turned me into collections!!! Oh, I forgot, when we met with our new insurance agent, she informed us that James Schmeling Insurance had moved their office to another city without our knowledge while we were still customers!!! I have never dealt with a less professional company in my life.

I had a positive experience with Audrey at Davidson. She was recommended by our banker to help us…read morewith insurance during the building process. It went so well that we switched our auto policies to Audrey. Unfortunately the industry has been forced into making insurance a commodity but Audrey made the process feel personalized. I was presented with several options each providing varying levels of coverage and was able to make the decision that best protected my assets. Thank you Audrey.

Audrey was unwilling to help me with an insurance quote, after I told her I was potentially moving…read moreat some point in time. I was not worth her time. Very unprofessional to me!

Sent him a short note today (1/24/24), called me back promptly and answered my questions. Seemed…read morevery professional.

An EXCELLENT agent makes ALL the difference. I changed agents over 2 years ago and am so happy I…read moredid, because I like having All State as my insurer, but the agent I had was AWFUL. Once she got your business, she could careless if you needed any help. BUT STEVE JONES is awesome, attentive and wonderful! And Caity from his office is EXTREMELY HELPFUL and was wonderful person to do business with.

Jennifer Massey and I had a long phone conversation as soon as Open Enrollment had begun. My…read morecurrent Medicare provider was not offering my plan in 2026, and both Jennifer and I had checked into potential plans my current Primary Care Physician's group was accepting prior to our phone conversation. Jennifer was prepared to point out where my current plan and the one she was recommending differed, and I feel comfortable with the plan we enrolled me in. Sorry for the delay in posting this, but I had several other things on my schedule, but I'm happy to say I received my new Medicare Rx card yesterday.

I had chosen the Medicare Advantage Plan that I thought would best cover my needs, but didn't want…read moreto go through all of the enrollment process myself. Nada reviewed the coverage with me, read through all of the many pages of the plan & confirmed the enrollment. She was pleasant. polite & professional. Thank you, Nada.

Kerry is an absolute pleasure to work with and as professional as they come. She is very…read moreknowledgeable and always available. Any time I have a question about my policy or need information about additional coverage, she always takes the time to explain everything. She also has the best rates which is a plus. I will continue to work with Kerry for many years to come!

Kerry Furimsky knows her stuff! I can't tell you how many times I have been able to call Kerry and…read moreask her for advice or just to explain my coverage so I can understand it better. I've never felt I've been over sold and I feel confident that she has offered the best options with my best interest in mind. When emergencies happen and you need your agent to be there for you, Kerry is there for her clients and will stand with them through the process until things are made right. She has over seven years of experience and I am glad she has my back. Thank you, Kerry!

great agent with a very friendly staff, they always help me when I need it. if you are shopping for…read moreinsurance, pay them a visit you won't regret it

From the owner: Insure Carefully, Dream Fearlesslyread more