We have been with Columbia River Insurance Services for 9 yrs. Chrys Alexander is great to work…read morewith and always looks for the best coverage for you. He takes the time to get to know you and always asks if there are any changes or concerns we may have in order to help with the Insurance selection that would be best for you. Highly recommend Columbia River Insurance Services

Absolutely disgusting service. Trying to get new home and auto quotes, sent them an email and a…read morephone request for a call back and NO response to either after 4 business days. Take your business and put it where the sun doesn't shine and if you need help with that I'll be more then happy to tell you where.

State Farm is now sending letters to policyholders , and these letters provide 2 options.......(1)…read more Replace your roof (2) Lose your home insurance!!! The letters contain no specific explanation re the specific roof problem, and the policyholder is not allowed to talk to anyone In the SF underwriiting department!! Insure with someone else who will not do this to the homeowner!!!

Great service and they help me a lot for select the type of insurance to match my budget which I…read morehave. I try to explain to me what is the best thing to me. Thank you very much Hope all you guys successful for everything

I've had Karen as my healthcare insurance specialist for many years now. Not only is she an expert…read morein her field, she's also been my healthcare advocate. I don't usually do reviews, but when asked and they deserve it, I will give my review. And I will recommend them to my friends and family. If you've gotten that far, you have had to have done an "OUTSTANDING" job/service for me! Karen has fulfilled that criteria and than some! So if you're looking for an outstanding healthcare speacialist, who takes the time to find the right plan for you, is responsive to your calls, and will advocate for you, then Karen is the agent for you! Thanks again Karen for all you've done for me, it's much appreciated! Matthew Smith, Vancouver, WA

From the owner: We offer complimentary no cost services to help source and review the benefits of a Medicare…read moreAdvantage or Medicare Supplement plan, and then complete the enrollment process for our clients. NW Senior Insurance Solutions works with multiple Medicare Advantage and Medicare Supplement Plan carriers to offer our clients a variety of plans that fit their coverage needs.

Last year when my policy renewed for Progressive, my rate almost doubled for no explainable reason,…read moreI was fed up and started asking around for recommendations for a new agent and was given Ashley's information. She searched and found me multiple competing rates that were way cheaper than what I was paying, I have no idea how she worked her magic but I now pay $400 less per policy term than I did before with full coverage! A couple months after switching, I was hit by a drunk driver on I-5. I was panicking and didn't know where to start with how to report it to insurance. I came to her office the next day (she offered to help me over the phone but I wanted to come in and show her the damage) and she filled everything out for me and got it squared away and told me what the next steps would be. Thanks to her, I was able to get a mountain of paperwork in without lifting a finger while she showed empathy and patience while assuring me everything was taken care of. I was so worried my rates would go up but she said they wouldn't since I'm not at fault and it was a huge relief (I'm not sure how all these things work, that's why I have Ashley!). I recommend Ashley to everyone, even my family in Oregon, after she literally saved the day - TWICE! I'm on my second policy term with Allstate and I don't plan on switching.

ABSOLUTE NIGHTMARE COMPANY!!! STAY AWAY!!! Let me start off by saying this is my first review…read moreever. I have had other problems with companies as most people do, but never before felt the responsibility to warn people. I don't know where to begin to express how completely terrible this company is. I have never been treated so horribly by any company in my life. They are average until you let them know you're shopping rates with other companies which I did because our rates had doubled with them in 2 years. I called them to give them the opportunity to bid against another bid I had that was less than half of what they were charging us. They said they would call me the following week. The next thing I knew we were overdrawn at our bank because they renewed all of our policies and tried to debit our account for the full amount of all policies even though prior to this, we were on a month to month with auto insurance and paid lump sum with the other policies by check. When I called them, Ashley said they couldn't reverse the charges and basically called me a liar when I told them I had talked to Kylie and she was supposed to have someone call me. Only when Ashley listened to the recording of my conversation with Kylie did she believe me. In order to stop the charges, we had to do a stop payment with our bank. When I later talked to Amanda she explained that the end result in canceling would be a credit to our account. A few days later, I received a bill for $42.01. I called back and Amanda gave me a reason why it was a charge. I didn't want to fight with them anymore, so I went online and paid it, thinking this was my final dealings with them. I believe that our bank must have stopped all payments to Allstate and denied the payment so it never went through... unbeknownst to me. I never received another bill and assumed my payment went through but yesterday received a letter from a collection agency. After only one bill, they turned me into collections!!! Oh, I forgot, when we met with our new insurance agent, she informed us that James Schmeling Insurance had moved their office to another city without our knowledge while we were still customers!!! I have never dealt with a less professional company in my life.

Audrey was unwilling to help me with an insurance quote, after I told her I was potentially moving…read moreat some point in time. I was not worth her time. Very unprofessional to me!

I had a positive experience with Audrey at Davidson. She was recommended by our banker to help us…read morewith insurance during the building process. It went so well that we switched our auto policies to Audrey. Unfortunately the industry has been forced into making insurance a commodity but Audrey made the process feel personalized. I was presented with several options each providing varying levels of coverage and was able to make the decision that best protected my assets. Thank you Audrey.

Sent him a short note today (1/24/24), called me back promptly and answered my questions. Seemed…read morevery professional.

An EXCELLENT agent makes ALL the difference. I changed agents over 2 years ago and am so happy I…read moredid, because I like having All State as my insurer, but the agent I had was AWFUL. Once she got your business, she could careless if you needed any help. BUT STEVE JONES is awesome, attentive and wonderful! And Caity from his office is EXTREMELY HELPFUL and was wonderful person to do business with.

Nada was extremely helpful and efficient in helping me understand my options and answering my…read morequestions. Was able to switch my renewal to a new plan over the phone and offered her assistance once I am able t enroll to Medicare. She answers my calls and prompt in returning my calls.

Jennifer Massey and I had a long phone conversation as soon as Open Enrollment had begun. My…read morecurrent Medicare provider was not offering my plan in 2026, and both Jennifer and I had checked into potential plans my current Primary Care Physician's group was accepting prior to our phone conversation. Jennifer was prepared to point out where my current plan and the one she was recommending differed, and I feel comfortable with the plan we enrolled me in. Sorry for the delay in posting this, but I had several other things on my schedule, but I'm happy to say I received my new Medicare Rx card yesterday.

Kerry is our exclusive business insurance representative. She handles our liability, fleet…read morevehicles, bonds in both states, tool coverage, the whole shebang. Now, while any agent can (or at least should) write a policy, Kerry stands alone with her knowledge & determination to protect her clients proactively: she answers all our questions, makes sure we understand the nuances of our policies, & frequently checks up on us to make sure everything is going alright. The amount of free consultation hours I get alone would be worth a few extra grand. We are happy to pay forward for the entire year just for that. In short, Kerry is the best & we will always refer anyone who wants the quality & value we have received to her.

Kerry is an absolute pleasure to work with and as professional as they come. She is very…read moreknowledgeable and always available. Any time I have a question about my policy or need information about additional coverage, she always takes the time to explain everything. She also has the best rates which is a plus. I will continue to work with Kerry for many years to come!

great agent with a very friendly staff, they always help me when I need it. if you are shopping for…read moreinsurance, pay them a visit you won't regret it

From the owner: Insure Carefully, Dream Fearlesslyread more

Rachel was able to find me affordable heath insurance after researching a few different companies…read more Super helpful!

Rachel Lauser has been incredibly helpful to my aged parents in finding the best Medicare…read moresupplement plan. First, she is a good listener. What exactly are we novices who don't speak the health care language saying about what we need from our health care coverage. She listens to our language and translates that into industry language and then feeds it back to us in a way we can understand and make choices. Second, she is exceedingly knowledgeable. I can tell when someone is competent at their craft. Rachel Lauser is such a person. That knowledge is comforting to those of us who depend upon others to connect us to a plan that is so essential to our health and wellbeing in a healthcare system that is bewildering at best. She can reach in to that knowledge tank and produce answers that fit our questions and intents. Third, she is compassionate. We unfortunately had to make several fundamental changes, but she stuck with us throughout the process and treated us as human beings that had value to her. She just rolled with it and kept delivering. More than anything else, she gets five stars for that. The rest of the Appled Team office was supportive and helpful when she was unavailable. They are insurance brokers, health insurance just one of many products they deliver. They are in the business of finding the best insurance for any need. I easily recommend them most highly as surely one of the better insurance brokers in this area.