I've been a customer of Bob Wallin for nine years. Then they became Trucordia Insurance, and I got…read morea traffic violation...and everything changed! I have been trying to get hold of them for the past 8 DAYS - tried email, then phone, then email again; nothing, nothing, nothing. I am being totally ghosted. There has got to be better service elsewhere. Don't waste your time with these people.

Todd Smith at Bob Wallin Insurance is amazing! He knows the health insurance world backwards and…read moreforwards. Obamacare was brand new, and kind of confusing and glitchy. He's helped us navigate our way through that process. He's helped us choose the best healthcare plans for our needs. He helped us choose and sign up for a Medicare supplement plan for my husband. All along he's helped us with applications and paperwork. He recently got our Group Health insurance reinstated when they cancelled us over a billing snafu - that was huge! Who wants to go uninsured for six months at age 60?? So, I'm very grateful to have him for our agent. He's a gem.

Scott has been so helpful and has researched specific needs for me, in addition to investigating…read moreissues with my insurance payments. He and Debbie are pleasant to work with and it's great having a real person, not just a big company, to discuss options with.

I purchased a boat insurance with Scott Richardson of All State over the phone. He quoted me $72…read moreper month over the phone. My account was debited for double. When I called him for clarification he stated, "I think you put a 30% deposit down on this policy like a car. Your next debit should be less". He couldn't verify the policy with me at that time. After several calls to his office and to the corporate office, it turns out, on most boat policies, the customer pays for 6 months but has 12 month coverage. Had I been informed of that in the beginning, or even after the 4 phone calls I made to his office, I would not be so disgruntled. I cancelled my policy but I was charged $95 for 12 days of coverage. Do not trust him or his "expertise"! He refuses to refund me the second month even though he didn't tell me about the payment terms. Not only that, he doesn't understand the policies he sells. What is the point of walking in to talk to somebody face to face and support local business if they are not trustworthy and only out to take your money?

Just called twice; both times answering voice "Thank you for calling"; then a dead space, then…read more"Thank you for calling, goodbye." No one answered their phone. And this company is advertising for business? If that's how they begin with potential new customers, it's obvious folks should go elsewhere. Disappointed - thought American Family Insurance was one of the top rated insurance companies.

American Family Insurance, Seth Carson Agency is the best resource a new business owner can have!…read more Since moving from State Farm I now feel like I have a business partner looking out for my insurance needs vs. saying yes I have insurance but don't even know who my agent is. Seth Carson, and his team (especially Amber Bivaletz) have the best communication in the industry! Thank to their expertise I am now confident that I have the right insurance in place for my business and my family. They took care of my business, cars (including work vehicles & classic cars), homeowners, earthquake, life insurance, and my new favorite policy Umbrella! If you want more than just an autopay bill that comes out once a month, and you are looking for a business partner to look out for your liability you need to give Seth Carson & Team a call!

We recently moved from Everett to Bellingham. We've been very pleased with State Farm in general…read moreand been with them for years. However, our rate went up over $50 for 6 months, even with a 13-year-old car, clean driving record, low mileage & smaller town. Anne, at Jake Squires office, listened attentively, answered all questions, explained options expertly & was able to lower our premium. For a fair rate efficiency, clarity & competence look no further. Colleen Connors-Driftmier

I called and spoke with a rep (who wasn't the nicest when I politely said no thank you I d like to…read morespeak with the other rep I called for) leaving a msg for that rep I was referred to on 10/31/23 by a family member to this SF agency. I also sent an email directly to this rep I was referred to because I'm unhappy with the lack of customer service by my local SF rep. Well... never heard back from rep I was referred to. Soooo. Needless to say. I will be looking for a different SF rep. Watch me receive a response now because of this review. If I do. It's already too late. Agents, you need to hire reps that respond to clients. The two ladies in your office just cost you one and I'll be taking my family member with me when I find a new agent.

Selecting insurance can be confusing and Raeann makes it easy. She is extremely knowledgeable and…read morecan explain your options in simple terms that are easy to understand. She is passionate about her business and really cares about her clients. She will meet with you around your busy schedule too.

From the owner: COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees,…read moreFarmers agents are available online or via phone.

Prior reviews are from SC and VA and are not for a Mark Reynolds in Bham WA. I have never heard him…read moreturn a client away. Tries his best to get the best coverage within the clients budget. Does make recommendations on how to improve your policies but is always considerate of the decision to or not to move forward with the recommendation.

I called for a quote and right of the bat he sounded annoyed. Then he told me "if I'm looking for a…read morelow price it's not him" and "they have good customer service but we're not going to find the price we want". I said oh ok and then he ended the call. He never asked for our information or even my name. I don't understand how someone so rude can be in the business of selling.

After 9 years, I have a small minor fraction on my windshield. They were terrible. They never…read morecalled me back and then I had a brand new Cadillac, and they wanna put a cheap windshield in, I had to pay the difference to get a manufacturer window cost $457, it was supposed to be a $100 deductible. I've paid this company 40 something $1000 and 9 years in little accident in years, and they can't even step up to the plate or even call me back and say how is everything? And when I talk to the claims department, they said it would only cost a $100. And then when I get back days later, I had the class. Please call me up and say it's going to be $457 because your insurance denied you for The factory windshield for the car when it was only 2 days old irate.This insurance company , a zero and I will go find me another insurance company that will take care of me when I need them

At the end of the day, the agents lack of attention to detail cost me an extra $500 over the…read moreoriginal quote. They may have been awesome at one point but I found the experience to be frustrating. Would not recommend them.