After 9 years, I have a small minor fraction on my windshield. They were terrible. They never…read morecalled me back and then I had a brand new Cadillac, and they wanna put a cheap windshield in, I had to pay the difference to get a manufacturer window cost $457, it was supposed to be a $100 deductible. I've paid this company 40 something $1000 and 9 years in little accident in years, and they can't even step up to the plate or even call me back and say how is everything? And when I talk to the claims department, they said it would only cost a $100. And then when I get back days later, I had the class. Please call me up and say it's going to be $457 because your insurance denied you for The factory windshield for the car when it was only 2 days old irate.This insurance company , a zero and I will go find me another insurance company that will take care of me when I need them

At the end of the day, the agents lack of attention to detail cost me an extra $500 over the…read moreoriginal quote. They may have been awesome at one point but I found the experience to be frustrating. Would not recommend them.

I just want to compliment Arron Abraham , from the minute we walked into the office we were…read morewelcomed with kindness and care. Arron obviously know's his job, explained everything with ease. He understood our needs and walked us through our package. A wonderful experience . Obviously, I highly recommend him. Steve Hoidal

Our call was answered. Several follow-up e-mails were exchanged and then ... nothing. I followed up…read morewith an email and still no response. Our request wasn't the easiest, but a response would have been appreciated.

Kevin at InsureOne was GREAT to work with! His knowledge and professionalism was exceptional! By…read morethe time I called him for my home insurance needs, he completed the entire process in less than 5 minutes!! AND, the yearly premium was unbeatable!! GREAT JOB KEVIN! YOU COME HIGHLY RECOMMENDED!!

Kevin was great. Huge help. Paperwork didn't take long as it was all ready very quickly.read more

I've been a customer of Bob Wallin for nine years. Then they became Trucordia Insurance, and I got…read morea traffic violation...and everything changed! I have been trying to get hold of them for the past 8 DAYS - tried email, then phone, then email again; nothing, nothing, nothing. I am being totally ghosted. There has got to be better service elsewhere. Don't waste your time with these people.

Todd Smith at Bob Wallin Insurance is amazing! He knows the health insurance world backwards and…read moreforwards. Obamacare was brand new, and kind of confusing and glitchy. He's helped us navigate our way through that process. He's helped us choose the best healthcare plans for our needs. He helped us choose and sign up for a Medicare supplement plan for my husband. All along he's helped us with applications and paperwork. He recently got our Group Health insurance reinstated when they cancelled us over a billing snafu - that was huge! Who wants to go uninsured for six months at age 60?? So, I'm very grateful to have him for our agent. He's a gem.

Selecting insurance can be confusing and Raeann makes it easy. She is extremely knowledgeable and…read morecan explain your options in simple terms that are easy to understand. She is passionate about her business and really cares about her clients. She will meet with you around your busy schedule too.

From the owner: COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees,…read moreFarmers agents are available online or via phone.

My mother passed away. I contacted Bart to cancel her auto policy. I gave him my email and…read morespelled it out. I didn't get any response emails over the next few weeks but assumed that maybe, like my insurance with Safeco, I don't need to sign a cancellation form - so he just didn't bother emailing me anything. A month later, I'm getting bills for her insurance still. I call up again, speak with Bart, who can't remember if he sent it or not, but promises to send it again, and again I spell out my email address. Again, 2 weeks later, no email. I call again and this time speak to a receptionist (Bobbie), I explain the oversight, spell out my email again (3rd time here, and no, my email isn't a strange bunch of characters), I was assured I woiuld have an emailed form by end of business day. I'm busy, but a week later, still no email. I contact them AGAIN (yes fifth time). This time, she unknowingly (reading to herself under breath) mumbles that he sent it to my mother's email (disregarding my specific directions before, and the exploitation that she's now deceased), and then mumbles my email address with the wrong provider (mine is not gmail). Now simple enough, they're just busy or whatever.....yes even after contacting them 5 friggin times.....but then I finally get tired of their inability to perform simple procedures and I get HER email...I email them the request for the cancellation forms. I get an email back with the form atachment....in PDF....and a message i the body emphatically claiming that they did send this form to my email address all those other times, and that they don't know why I'm not getting it - it must be a problem on my end...... Hmmmm.....I wonder how they handle insurance claims? My advice - go somewhere else for your insurance needs.....you can do MUCH better.

I had a large tree come down, smashed my golf cart and did a lot of other damage including my…read moreneighbor's trailer. Sierra was just fantastic in taking care of the whole claim process. She was right on top of everything and kept me posted on how the process was going. She worked closely with the investigators and the claims processors. Whenever I had a question, she was rights on top of it and got me an answer right away. This was the best experience I have ever had with an insurance company on a claim. I can't say enough about her, she is just a fantastic agent. She has even worked with me on ways to reduce my premiums on my other policies. I highly recommend her for any of your insurance needs. David Trough

Recently called in about som insurance information after filing a claim and I got Jonathan. He was…read moreoutstanding. Everything you look for in someone that works customer service. Helpful, super friendly and beyond knowledgeable. Let's be real. Most of us don't know all the ins and outs of insurance and when explained to you usually is confusing and may make you feel dumb. Not Jonathan. Explained everything in a way to make things make sense and went above to try and save me money on my upcoming policy changes. Most companies want to gouge you for every penny. Jonathan went out of his way in trying to save me money and did so more than I was expecting without losingany of my coverages. Love the State Farm team I have and Jonathan is outstanding

Maryanne Olson is a rare find. She knows everything there is to know about insurance, true; but…read morewhat she offers is so much more. She instills confidence. I always feel like she is in my corner, and it's like having an insider advocating for you. This kind of service is why I have stuck with State Farm for well over a decade. It was founded on the principle of genuine, neighborly concern. And because Maryanne knows the industry backward and forward, it's incredibly reassuring because the industry is notoriously convoluted (the materials the company gives you to read are shockingly dense with legal jargon), and let's face it, it's a bit scary. Will I be covered if something happens? Will my life be upended? Bring your worries to Maryanne, and she will give you honest options that reassure you beyond the formulaic answers you might get from other insurance industry experts. Even when I moved away, Maryanne was there for me. Her work ethic is second to none, and her value is irrefutable. I can't say enough about how grateful I am to her.

Terry helped us walk through life insurance policies and was so helpful when our loved one passed…read moreaway. I have switched all my policies to Terry because they are great rates and amazing service.