Joel offered me a cheaper but better insured option for my car, I am now paying the same amount as…read moreI was with State Farm but have better and more coverage. I also got roadside assistance which will come in handy I am sure. Their customer service has been excellent as well, I needed an email version of my insurance card and I called them and they sent one over right away. I also got a thank you card (which is unheard of these days) for my business. Thanks Joel!

This has to be one of the worst insurance agencies I've ever used. We had insurance with them for…read morenot even a year. We made our payments on time, and they cancelled our house insurance on our brand new home. Then they cancelled our auto insurance. We had even hand delivered the checks to them, because we were right down the street. What's worse, they never notified us that they cancelled our policy, but the bank did, by adding money to our balance. They were failing to report our policies to them. We finally had enough and went with another insurance company. Now, they say that we owe the a month's worth of dues and reported us to a credit agency, 3 1/2 years later. They lost our checks and now we have bills with them? VERY UNPROFESSIONAL!!!! Don't use them,save yourself the trouble.

Poor customer service. Repeated calls go unreturned, but we receive a solicitation call from the…read moreagency the moment we start looking for other coverage at a SF competitor agent. Disappointing agency experience from such a reputable company Time to move on.

Reached out and Paul made contact right of way. Spoke about what insurance was needed. He called…read morenext morning with numbers, like that Homeowners policy is in effect. Easiest way to handle. Thanks Paul!!

What can I say? I've been with Steve (and before that, his father) for 20 years…read more Service is awesome. Anytime I call or email with a question or concern, they waste no time in answering me. I recently had hail damage on my house, and the Farmers office handled it wonderfully and fairly. Have the rates gone up in past years? Yes. Have I ever thought about changing carriers? Yes. I haven't because I appreciate the 1x1 service that I receive from Steve, whereas I know if I switch to another insurance provider, I am just a number.

Point Man Luke was immediately responsive & helpful when my wife & I walked in without an…read moreappointment. He was receptive, efficient, & understanding of our simple request. As we waited, briefly, we witnessed him interacting with several clients in a friendly but professional manner. Fidelity is lucky to have him there.

I withdrew my pension from USAA through... I withdrew my…read morepension from USAA through fidelity and since November I have been told everything was all set for deposit on Jan 1, 2026. However they added a number to my account and deposited to the wrong account. I keep calling not getting any answers I am being told I just have to wait the is unacceptable. Clearly I took this money out because I needed it. They made this mistake I did not this should be something they can fix on their end. I am so upset I will close any accounts I have with them and tell everyone I know. We are better off having our money with Charles Schwab. No one over there is taking accountability for their error. They will not allow me to speak with anyone else there at all!! This is not okay I have been dealing with this since November. Please if anyone in Corporate can call me or reach out to me. This is not my mistake I need my money.

Great place for insurance! They work with you and for you to get you better coverage at a lower…read moreprice. Outstanding and upstanding agents who go above and beyond the call of duty! I would most definitely refer them to everyone I know.

Very professional and friendly. I had a very fast response for an auto claim. Highly recommend…read morethis agency.

How are there only three reviews? How did I not look at this before I signed up with this…read moreparticular location? Don't expect much. Don't move over just because they are offering a great price upfront because you will pay for it the next year. When you ask questions, they are slow to reply and won't really answer your questions as to why they increase. I experienced almost a 20% increase from last year. I expect to see more next year. I called the 800 number today and got all the answers I needed in about five minutes and I've been asking this particular location since May. If you want to go with Allstate either call them directly and ask to be routed to someone at a center or choose a different location. I'm learning my lesson slowly not to go with any insurance company that has an agent. They want commission with no real customer service. It's very transactional. My review is for home insurance only.

Received amazing service from Adam for our auto insurance. All State saved me $383 per month for…read morethe same coverage. I was blown away with price and customer service. I highly recommend Adam for your insurance needs!

I'm new to the area looking for a home to buy. I need renters insurance and I also wanted to get…read moresome idea about the implications on some of the homes I was looking at. Ben White handled the renter's insurance right away and he responded quickly with quotes to help me understand my options to buy homeowners insurance when I find the home I like. He went out of his way to make sure I understood how homeowner insurance is written in Texas and I really appreciate it. Utmost professional. Quick to respond. Very helpful all around. Highly recommended.

My agent at Fuller State Farm is Seth Dean. It is a pleasure working with this company. Very…read moreprofessional and caring about you as a customer! Seth is a great agent!