I had the pleasure of working with Pierre and I can't even begin to explain the exceptional…read morecustomer service he exuded . I spoke with Marianna originally and she was very pleasant and nice . I needed my car insured on a Saturday and even though they were closed, Pierre took the the time to still help me out . As a first time car buyer, he was very knowledgeable about different plans and really worked with me to get me a good and fair deal . He talked me through the whole process and really listened to my concerns and made suggestions accordingly. I was recommended to him by a colleague and I can absolutely see why . If you want to save on your insurance ... then this is by the far best company to work with .

Working with the PDA Insurance staff is an absolute delight! They research options thoroughly, find…read morethe the best home and auto insurance policies to meet my needs, ensure I'm signed up for everything, and answer *all* my questions, no matter how small. They're professional, personable, and prompt; I couldn't ask for anything more!

I cannot explain how INFURIATING it was dealing with "Andrew" on the phone today. I just paid my…read morepremium, then we got hit with a $400 bill, ONTOP of not having access to our accounts for over a month due to Eries system wide outage. I was calling in today asking about the bill and trying to decide if I wanted to stay with Erie or switch companies and the guy kept repeating "well we close in 5 minutes" or "well I can do that tomorrow, we close in 4 minutes". Like I get it I work a nine to five too but if a customer calls in with a question about a random bill for almost half a grand you should answer the damn question. Andrew was rude, impatient, and had the most useless answers to my questions. The agency is not available after hours or on weekends so I would advise not insure with them.

We worked with Kristen to get quotes and sign with a new insurance company. Kristen was very kind,…read morevery patient, and willing to answer every question we had. She didn't pressure us and she allowed us the time we needed to make our decision. She was thorough with asking about our needs and making her recommendations. Highly recommended! Thank you, Kristen!

This review is WAY overdue for which I apologize but it needs to be publicized because of the above…read more& beyond customer service that I received by the State Farm office of Mr. James Clark. Last year, I was on a trip to Key West, FL and had someone hit me while I was legally parked waiting for the famous Key West sunset. The well known nationwide insurance company of the at-fault person was very bad in handling my claim and the repairs to my vehicle. Because of my great relationship with State Farm, I called Ms. Mary Goldberg at my agent's office and told her of my predicament. From that moment on, I had daily contact with Mary which involved at least a half dozen calls for the next few days where Mary constantly told me "I would advise you to do the following" over and over and over. Mary also expeditiously sent me whatever policy documents could help ease my difficulties. But what I'm most grateful for is that although this claim was not something that State Farm had to do anything about as it wasn't my fault, Mary never hesitated to provide me assistance, call me back immediately when I left messages and, as I mentioned before, she willingly volunteered to provide me advice as to what I should do, even if that bad insurance company told me that I couldn't do it. For example, the claims department would tell me one thing and Mary would tell me to call the claims adjuster DIRECTLY and let the adjuster know that this was unacceptable and that what I was told by the claims department doesn't make sense and is basically punishing me when the accident wasn't my fault. (I'm happy to give the outrageous details to anyone interested). But for the sake of the length of this review, I just want it known that EVERY SINGLE piece of advice that Mary told me, I followed that advice and EVERY SINGLE TIME I WON the dispute with that horrible insurance company! This shows me that at State Farm, I'm not just a client but employees like Mary Goldberg treat me like family! I hope that State Farm truly knows what an INCREDIBLE employee they have in Ms. Mary Goldberg. If they don't, then they need to read this review. Thank you Mary for ALL your help. I would have most likely cursed out that horrible insurance company if it wasn't for you which I'm sure would NOT have helped my cause! Instead I just followed your lead and everything was resolved as well as could be expected! You are a true blessing! My sincere apologies again for the delay in posting it! :(

I had the miss fortune of my policy being written with James Clark's swindler, cutpurse, marauder…read moreinsurance agency. James Clark and his cohort of misfits are not trustworthy they are wolves in sheep's clothing in the business of plundering your bank account. If you are in the market for any type of policies do yourselves a favor and look elsewhere unless you are interested in being fleeced by James Clark and associates!. If you currently have any policies with James Clark I implore you to take the time out to obtain estimates & due diligence with other insurance providers as I am sure you will notice dramatic savings. In my experience I found James Clarks pricing to be highly exaggerated and unfortunately for me he had taken advantage of my family and I for years.

Great insurance agency. Linda, my assigned Rep is fantastic. Prompt service, advocacy with the…read morecarrier's adjusters. I am 2nd generation with them for a reason.

From the owner: Auto, Home, Life, Commercialread more

I was looking for car insurance and called this company. Tamika spent over an hour on the phone…read morewith me not only finding me the best deal for insurance but also guided me on the best areas to live in/around Columbia, MD (I had just moved and was looking for a place to live). She was very professional and knew a lot about the process and what I really needed and didn't need. If I need any other type of insurance in the future, I'll be going through them.

From the owner: Insurance Brokerage that works for YOU and shop around according to YOUR needs…read more Myers Insurance Services uses sound, industry-recognized risk management strategies to provide our clients with comprehensive insurance coverage and develop diverse wealth management portfolios. - At Myers Insurance, we are Knowledgeable and Competent in reviewing your current insurance portfolio or prospective insurance risk. - We recommend the coverages and coverage limits you need to protect your most valuable assets, home, auto, and business.

Mr. Sigur and his team are the best insurance team I've worked with. They responded to all…read morequestions accurately and quickly even the request is for a refund due to moving out of state. I really enjoyed having Keith as my StateFarm agent since day 1. I would highly recommend any State Farm insurers who live in Columbia/Ellicott City using Sigur as their agent!

A couple of months ago I walked into Mr. Sigur's office in an attempt to get a quote for Auto and…read moreRenters insurance. I had been with my last insurance co. since December 2007. I walked out of this guy's office completely switched over to State Farm and saving $50 per month/$600 per year on both Auto & Renters combined! What prompted me to write this review is the level of service I have received from this particular State Farm agent. I walked in when he was about to close up for the day and he stayed longer for me. Also, anytime I make a change on my policy online, he personally contacts me to verify the changes and to let me know that they are approved. Great value. Great service. Thanks Keith!

Excellent customer service. Mr. Slater and his staff are always friendly and extremely helpful!…read moreI've worked a lot with Christy this year as I've moved, changed/added policies, and also had to go through the claims process. She has been particularly valuable as I work through the claims process and adjust policies.

This is hands down the worst insurance agency I have ever dealt with. My negative review has…read morenothing to do with claims, as I have had none. It's poor customer service and a comedy of error after error, costing me hours of my time to fix. Some of the most amazing errors are getting a policy with the wrong address for my home owner's policy, them saying they were going to cancel my other car insurance but never doing it, making me wait over a month to get a refund for over $1000 that was owed to me, gosh, the list goes on. You need to avoid this office at all costs.

I fully recommend Scott as an insurance agent. He is very friendly and helpful and it was always…read moreeasy to contact him with any questions. The rates he quoted was very competitive and the best price I found.

My original agent left the company without notifying me or connecting me to any other agent…read more Finally I was connected to Mr Spedden. I never received a copy of my policy and was sent to collections for a $50 balance I was never informed of. The policy did what it needed to do for my business for the year and I am glad I have a policy with another agency.