I cannot explain how INFURIATING it was dealing with "Andrew" on the phone today. I just paid my…read morepremium, then we got hit with a $400 bill, ONTOP of not having access to our accounts for over a month due to Eries system wide outage. I was calling in today asking about the bill and trying to decide if I wanted to stay with Erie or switch companies and the guy kept repeating "well we close in 5 minutes" or "well I can do that tomorrow, we close in 4 minutes". Like I get it I work a nine to five too but if a customer calls in with a question about a random bill for almost half a grand you should answer the damn question. Andrew was rude, impatient, and had the most useless answers to my questions. The agency is not available after hours or on weekends so I would advise not insure with them.

We worked with Kristen to get quotes and sign with a new insurance company. Kristen was very kind,…read morevery patient, and willing to answer every question we had. She didn't pressure us and she allowed us the time we needed to make our decision. She was thorough with asking about our needs and making her recommendations. Highly recommended! Thank you, Kristen!

I was looking for car insurance and called this company. Tamika spent over an hour on the phone…read morewith me not only finding me the best deal for insurance but also guided me on the best areas to live in/around Columbia, MD (I had just moved and was looking for a place to live). She was very professional and knew a lot about the process and what I really needed and didn't need. If I need any other type of insurance in the future, I'll be going through them.

From the owner: Insurance Brokerage that works for YOU and shop around according to YOUR needs…read more Myers Insurance Services uses sound, industry-recognized risk management strategies to provide our clients with comprehensive insurance coverage and develop diverse wealth management portfolios. - At Myers Insurance, we are Knowledgeable and Competent in reviewing your current insurance portfolio or prospective insurance risk. - We recommend the coverages and coverage limits you need to protect your most valuable assets, home, auto, and business.

Great customer service, super friendly, transparent and will answer any questions you may have!read more

In a world where customer service is seriously lacking I can only say that Jim Myers and his team…read moreat State Farm are AMAZING! They always get back with me and are super helpful at answering any questions I may have. They have always done their best to get me the best rates. I would recommend them to anyone. Keep up the good work!

Very professional and helpful, Andrew helped me a lot and answered all my questions, giving the…read morebest home and auto insurance quotes. I definitely will recommend it.

Zacharias Insurance Agency…read more https://www.yelp.com/biz/zacharias-insurance-agency-elkridge 5 star The best insurance-related phone call I have ever had. Mr. Zacharias made sure to explain everything to me, which I appreciated as a new driver. He was knowledgeable, and made sure to get me the best deal he could. I'm saving over $1000 a year by switching to Erie through Zacharias Insurance Agency. He also made sure to send a letter to my old insurance company asking to cancel my service with them, and the letter included a request not to be solicited by phone from them!

Avoid them like the plague, these people mismanaged a family member's health insurance (including…read morelying about coverage) so bad they now owe thousands in medical bills.

This review is WAY overdue for which I apologize but it needs to be publicized because of the above…read more& beyond customer service that I received by the State Farm office of Mr. James Clark. Last year, I was on a trip to Key West, FL and had someone hit me while I was legally parked waiting for the famous Key West sunset. The well known nationwide insurance company of the at-fault person was very bad in handling my claim and the repairs to my vehicle. Because of my great relationship with State Farm, I called Ms. Mary Goldberg at my agent's office and told her of my predicament. From that moment on, I had daily contact with Mary which involved at least a half dozen calls for the next few days where Mary constantly told me "I would advise you to do the following" over and over and over. Mary also expeditiously sent me whatever policy documents could help ease my difficulties. But what I'm most grateful for is that although this claim was not something that State Farm had to do anything about as it wasn't my fault, Mary never hesitated to provide me assistance, call me back immediately when I left messages and, as I mentioned before, she willingly volunteered to provide me advice as to what I should do, even if that bad insurance company told me that I couldn't do it. For example, the claims department would tell me one thing and Mary would tell me to call the claims adjuster DIRECTLY and let the adjuster know that this was unacceptable and that what I was told by the claims department doesn't make sense and is basically punishing me when the accident wasn't my fault. (I'm happy to give the outrageous details to anyone interested). But for the sake of the length of this review, I just want it known that EVERY SINGLE piece of advice that Mary told me, I followed that advice and EVERY SINGLE TIME I WON the dispute with that horrible insurance company! This shows me that at State Farm, I'm not just a client but employees like Mary Goldberg treat me like family! I hope that State Farm truly knows what an INCREDIBLE employee they have in Ms. Mary Goldberg. If they don't, then they need to read this review. Thank you Mary for ALL your help. I would have most likely cursed out that horrible insurance company if it wasn't for you which I'm sure would NOT have helped my cause! Instead I just followed your lead and everything was resolved as well as could be expected! You are a true blessing! My sincere apologies again for the delay in posting it! :(

I had the miss fortune of my policy being written with James Clark's swindler, cutpurse, marauder…read moreinsurance agency. James Clark and his cohort of misfits are not trustworthy they are wolves in sheep's clothing in the business of plundering your bank account. If you are in the market for any type of policies do yourselves a favor and look elsewhere unless you are interested in being fleeced by James Clark and associates!. If you currently have any policies with James Clark I implore you to take the time out to obtain estimates & due diligence with other insurance providers as I am sure you will notice dramatic savings. In my experience I found James Clarks pricing to be highly exaggerated and unfortunately for me he had taken advantage of my family and I for years.

I had the pleasure of working with Pierre and I can't even begin to explain the exceptional…read morecustomer service he exuded . I spoke with Marianna originally and she was very pleasant and nice . I needed my car insured on a Saturday and even though they were closed, Pierre took the the time to still help me out . As a first time car buyer, he was very knowledgeable about different plans and really worked with me to get me a good and fair deal . He talked me through the whole process and really listened to my concerns and made suggestions accordingly. I was recommended to him by a colleague and I can absolutely see why . If you want to save on your insurance ... then this is by the far best company to work with .

Working with the PDA Insurance staff is an absolute delight! They research options thoroughly, find…read morethe the best home and auto insurance policies to meet my needs, ensure I'm signed up for everything, and answer *all* my questions, no matter how small. They're professional, personable, and prompt; I couldn't ask for anything more!