Marc, his wife Debbie and their staff are pleasant and efficient…read more This is the best insurance agency I've dealt with ever.

I called and spoke to Terrence Ivers to get a quote. He happened to be busy at the time I called,…read moreso he took my info and said he'd call me back. Well he didn't. I tried calling back 3 different times and left 3 msgs. and still no call back. I guess he doesn't need anymore business, so he's not getting mine.

I have been with Terry Ivers at Allstate for nineteen years. He is a very good person to work with…read more I have been very happy as Terry has always been there to help me out when needed. I would recommend him to anyone looking for insurance.

I have dealt with this office and with Ruth for a long time 15+ years. She is my favorite…read morerepresentative of any company I have ever dealt with! She is all about helping people and explaining everything. She is seriously the best customer service rep I have ever seen and she makes northwest insurance shine! Thanks Ruth!!

I would like to take this great opportunity to express the appreciation that I have for Ruth…read moreSalcedo, the best Insurance Agent of the Town. There is nothing that I can't ask of Ruth that she doesn't have an answer for not to mention the fact that she is ALWAYS available. Her professionalism and knowledge is through the roof. I have been with her for 5 years now. I wouldn't change this service for nothing in the world. We need more people in this world and Town like Ruth. Again, I wouldn't have it any other way and the best part is that she is a phone call away for my Insurance needs.

Andrew Daly goes out of his way to provide money saving solutions to coverage. He is truly a…read moreprofessional and I have 32 years in the insurance business. What a pro!

Andrew Daly was very knowledgeable and took a great deal of time answering my questions. I needed…read moreto understand my options for Medicare in a new state and he helped me to navigate that process. I would definitely recommend him to anyone who needs help with understanding and choosing the best insurance options.

Michael answered the phone right away and took time to hear out what I was looking for. He…read morespecializes working with firemen and police which always awesome for first responders. He took some time getting to know me which is refreshing. I know I called him last minute for taxes and I'm sure he had more going on. 100% recommend him to anyone and he's a locally owned business right on the northwest side of Chicago.

We've been working with Mike for a couple years now and we are so glad we got started with him!…read moreWhile we were doing "ok" saving for retirement on our own, Mike has helped us make sure we're ready when the day comes (hopefully sooner vs later :)) I love the application he has us use to not only manage and track spending/savings but it's great for snapshot views of how you're doing and probability of success rates. (Yes, I'm kind of a math/numbers nerd) We've also helped get things lined up and organized outside of just retirement savings as well - all with the help and guidance of Mike. He really knows his stuff and goes the extra mile for his clients - not only on his end but taking the time to really explain it to us non-financial folks. Highly recommend his services!

Went to Tom Casey to compare insurance costs. Original service was good. Prices were fair?…read moreWhen I got ready to book he told me "I can't give you a final price on your car policies until you pay". ???? Then some more run around. Finally "If you book now you will get a $1600 discount???. Now I find out he has issued policies without my approval.

This is Sonia C. This message is for Tom. I received very great customer service from him over the…read morephone, he was very helpful and polite.

Antonette and her staff service my elderly aunt and have serviced her very well. When I had to…read moreinteract with Antonette on her behalf, she found a feasible solution and handled our issue professionally, courteously, and efficiently. Thank you for a fine job!

Sarah was very helpful and gave me the information I needed with a rapid turn around.read more

Laura was fantastic to work with and helped me get insurance for my first home purchase! She helped…read moreme decide how much coverage I needed and matched the other quote I had received through my mortgage lender. I have had State Farm in the past for an apartment but through a different office. They were also nice, but not as great as Laura was! I also needed Laura to quickly update my policy while sitting at closing and she super quickly made the change and I was able to close! I am very thankful for the service and kindness Laura provided during this process - I will recommend her to anyone I can!