The male representative of their office is extremely rude (He said his name is Marquez, but don't…read moreknow if it's his real name). One week ago, I followed up regarding a $400 refund check that they were suppose to send me one month ago. He said he will look onto it, but I don't hear back anything from him. Today when I called him again he says he doesn't know where the check is, and just hung up on me. So unprofessional!

Great service and knowledgeable staff. Helped me set up my personal and business insurance. Hope…read morewas very knowledgeable and was able to help me easily. Will post her card below.

I have had car insurance from Louis at Lakewood Insurance for about 7 years. Not only is it…read moreaffordable, but he will periodically check around for me to see if he can get a better price for me with another company. That's the best part about having an independent agent, because he works with so many companies. Last year, he suggested I switch to Progressive, which was going to be a bit cheaper, so I did. He also specializes in motorcycle/scooter insurance, and everyone I know with one of those uses him. He's a really nice guy, to boot, and I'll often stop by and just hang out for a little bit and we laugh at LOLcats and stupid jokes. It's like the Lakewood version of Floyd's Barbershop from "The Andy Griffith Show," but he's not creepy like Floyd. He'll let you bring your dog in to visit, too!

I reached out to Lakewood Insurance for help with getting quotes for both auto and homeowners…read moreinsurance. Louis was attentive to my needs (I wanted to ensure the companies I worked with had AM Best ratings) and secured several quotes for me. This saved me so much time! (Isn't it amazingly tedious securing your own insurance quotes?) I recommend working with Lakewood Insurance for all your insurance needs.

I tried to cash in the cash value for my Whole Life/extended Term life insurance last week. I…read morefilled up the documents they sent me for Surrendering Policy. I've filled it up and requested for EFT but they mailed the check instead which would take 3 weeks to get to me. I'm very disappointed on their communication process or method. They didn't reach out & communicate to me about their decision to mail the check instead. I suggest to find a different insurance company to purchase for your needs.

Great place to work and I love the people. Always willing to help and taught me what I needed to…read morestructure my financial health.

Great agent with awesome staff and personalized service…read more Anytime I had a car or home problem they were quick to respond and got me taken care of in a timely manner.

Mark is a great agent! He is always at the top of his game - the service and knowledge is…read moreexcellent - the same with his staff, I highly recommend!

Very professional agency I had to switch due to price increase a couple of years ago. That was only…read moredue to a price increase. I highly recommend this Allstate agent.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Everyone likes saving. Saving money, saving livesÉ at Allstate, we can help you do both! Ask [Agent name] about money saving discounts on your auto policy when you buy affordable life insurance with Allstate.

jennifer has built one of the most amazing insurance teams I have ever worked with! we worked with…read moreSuzanne to get our plans switched over and could not be happier with the service. Suzanne was very patient while handling the change with my mother and explained everything thoroughly. it is rare to feel so welcomed and supported when purchasing insurance. customers for life!

I cannot recommend Christina Hargrove enough at Jennifer Wilcox State Farm office. I moved here…read morefrom out of state and had wonderful insurance agents through Allstate in my hometown. When I moved to Dallas I used Allstate again and had terrible customer service and their rates were so high! I reached out to Jennifer Wilcox's office and met Christina. From day one she has been amazing. She was able to get me lower rates right away with better coverage. In addition to better pricing she really cares about my business, my life changes and has outstanding customer service. She also checks in with me often and is always keeping me apprised of new offers and/or ways to save money and get better coverage. Four years later Christina and I are still working together and it feels like having a trusted friend. If you want to feel good about doing business with a reliable and friendly agent --I highly recommend using Christina.