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    Mark Nesselroad - State Farm Insurance Agent

    4.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

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    Jennifer Wilcox - State Farm Insurance Agent - State Farm Logo

    Jennifer Wilcox - State Farm Insurance Agent

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    Lake Highlands

    I cannot recommend Christina Hargrove enough at Jennifer Wilcox State Farm office. I moved here…read morefrom out of state and had wonderful insurance agents through Allstate in my hometown. When I moved to Dallas I used Allstate again and had terrible customer service and their rates were so high! I reached out to Jennifer Wilcox's office and met Christina. From day one she has been amazing. She was able to get me lower rates right away with better coverage. In addition to better pricing she really cares about my business, my life changes and has outstanding customer service. She also checks in with me often and is always keeping me apprised of new offers and/or ways to save money and get better coverage. Four years later Christina and I are still working together and it feels like having a trusted friend. If you want to feel good about doing business with a reliable and friendly agent --I highly recommend using Christina.

    No one wants to have an insurance claim. It's not fun, but having a good agent partner makes it a…read morelittle less painful. Christina @ Jennifer Wilcox saved the day -- and probably my business with her take charge effort to resolve what had been an especially frustrating experience with the Claim Specialist. It's not easy for an Agent's office to be put in the middle when a claim process goes south and Christina handled mine like a champ and even when I lost my cool... she didn't. I really appreciate the work she did on my behalf.

    Smart Autocare - What is covered under this so called warranty

    Smart Autocare

    (237 reviews)

    Can I give this company a 0 STAR? I took my car in because the check engine light came on and it…read morewas smoking -- clearly something serious. Instead of focusing on helping resolve the issue, it felt like Smart Auto Care was looking for the smallest possible reason to deny my claim. From the beginning, the process felt more like an investigation against me than support for a paying customer. Rather than trying to work toward a solution, they seemed focused on technicalities and fine print. In the end, my claim was denied, and I was left dealing with a major repair on my own. When you're already stressed about car trouble, the last thing you need is to feel like the company is working against you. Based on my experience, I wouldn't recommend Smart Auto Care. Make sure you read every detail of your contract and don't expect them to give you the benefit of the doubt. I tried to find a solution and find the middle ground but they are not willing to work something out! DO NOT ASSOCIATE WITH THIS COMPANY!!!!

    I strongly advise against engaging with this particular contract provider. Their claims processing…read moreconsistently experiences significant delays, often spanning several days. Furthermore, they mandate the exclusive use of parts sourced directly from them, which introduces an additional day to the service timeline. It is important to note that rental coverage is limited solely to the duration of labor. I caution potential buyers to exercise extreme discretion and avoid any association with this entity.

    Mark Nesselroad - State Farm Insurance Agent - homeinsurance - Updated May 2026

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