My auto policy was canceled without my knowledge and I continued to pay on the nonexistent policy…read moreand when I called to see what could be done they sent me to their sister company who quoted me 8x the amount I was paying with them. When I called back to ask to speak to a higher up I was given the go around multiple times and even hung up on. I have yet to be called back my a manager.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. My prior work experience in the Allstate claims department gives me the competitive edge to help guide Allstate customers through the claims process and ensure 100% claim satisfaction. I look forward to helping customers protect their assets and providing superior customer service.

jennifer has built one of the most amazing insurance teams I have ever worked with! we worked with…read moreSuzanne to get our plans switched over and could not be happier with the service. Suzanne was very patient while handling the change with my mother and explained everything thoroughly. it is rare to feel so welcomed and supported when purchasing insurance. customers for life!

I cannot recommend Christina Hargrove enough at Jennifer Wilcox State Farm office. I moved here…read morefrom out of state and had wonderful insurance agents through Allstate in my hometown. When I moved to Dallas I used Allstate again and had terrible customer service and their rates were so high! I reached out to Jennifer Wilcox's office and met Christina. From day one she has been amazing. She was able to get me lower rates right away with better coverage. In addition to better pricing she really cares about my business, my life changes and has outstanding customer service. She also checks in with me often and is always keeping me apprised of new offers and/or ways to save money and get better coverage. Four years later Christina and I are still working together and it feels like having a trusted friend. If you want to feel good about doing business with a reliable and friendly agent --I highly recommend using Christina.

I met Jason when he spoke to the Porsche Friday Morning Coffee group. I gave him a shot at my…read moreInsurance and he provided tremendous Savings and better coverage than I had previously. I Highly Recommend that you give Jason and The Pheonix team an opportunity to earn your business and Save you some money!!!

Jason was fantastic to work with while helping us secure our insurance coverage. He was fast,…read moreresponsive, knowledgeable, and made the entire process smooth and straightforward. We truly appreciated his guidance and personal attention throughout. I would highly recommend Jason to anyone looking for a dependable insurance broker.

Michele doesn't return calls at all for any reason. She does have fairly good people in her office…read morewho respond.

Highly recommend Michele and team. I've been a customer for several years and have always received…read moreexcellent service. Most recently, I had a question about needing additional insurance for a car I would be renting, I needed to call but would get busy and forget. I finally decided to send a quick e-mail while it was on my mind and just as I expected received a prompt response. Michele let me know my options and put my mind at ease. I work in an environment where delivering excellence is a must and so I tend to expect the same from others. Michele Davis and team not only meet expectations they exceed them!!!

Proud to claim this office as my auto & rental coverage provider since 2005. Personable, available,…read more& responsive is how I would describe my experiences. Rep Brandon calls me every few months just to be sure I'm happy w/ my policy. I love my cars & take their coverage very serious. This agent puts every auto (& rental) concern to rest.

I'm absolutely astonished on how bad the communication was. The fact I got my new truck stolen not…read moreonly did I have to fight to get paid correctly then I got shorted 10k in stolen property from my truck. insurance is the biggest fraud out there.

Refreshing to find an energetic and helpful insurance professional, Kasie Ricart. Highly…read morerecommend. Motorcycles, boats, home and auto insurance made easy!

I can't imagine a better experience with an insurance agent. Very responsive, very helpful, very…read morepersonal. Kasie does a great job communicating information and has helped us find the best plans that make sense for our family. Ricart Insurance Agency is highly recommended - not a single complaint in 1+ years of service.

I was very pleased with the service I received today from Mary AAA agent . She explained and went…read moreover my whole new policy for my car insurance transfer from California to Texas AAA. Mary thank again for helping me out I will recommend this office to all my family and friends. She was very calm nice helpful thru out my process. God blessings

I awaited three experiences before I wrote this one. First experience, I had just renewed my…read moremembership the day before. My car had died on a weekend -no shops open for tow. I paid my membership online. Here's what the website covered. A $125 non-refundable service fee is applied each time you use Roadside Assistance for the first three days of your new membership. There is also a 48-hour wait period after payment is received for new and upgraded memberships. However, there is a $75 fee to waive the waiting period and get immediate assistance. Safety situations may also have the waiting period waived. Here's what wasn't covered. Even if you get the AAA Premium Membership (of which includes up to 200 miles of free towing / once per year - the other 3 tows are limited to 100 miles) it won't take into affect until after the first week. So, I paid for membership the day before. The next day, when I ordered a tow, I had to pay towing fees as well. Be sure and request a flat bed towing truck. Same cost. Less damage to your car. While arranging for the tow, Aaa's associate informed that I would be able to rent a car for $25.99/ day if ordered thru AAA within the next 48 hours. Upon arrival, tow driver was flexible and easy to work with. No water was offered. However, driver was able to provide me a lift to the repair shop as well. Unless you have a toll tag, be sure and communicate to the tow driver to avoid toll highways. Once my car was dropped off at the shop, I called AAA back to make rental car arrangements. The associate said the cost would be $30-60 /daily. That's a big jump. Also, it had been maybe an hour since the last quote. What? What?! Anywho, I wound up not needing a rental car. Cut to second experience. Battery died. Tech was requested. Tech lectured me on how batteries from AutoZone are "just rushed to get off the lot." No water offered. Tech provided jump. I had a new battery installed (by different vendor). Third experience: my car battery died again. I used both the phone service, app and texting hotline to request service /help the tech pinpoint my exact location. Tech (Omar) called twice to help pinpoint my location. He offered water. We identify that the last one to install the positive battery terminal left it loose. It had opened effecting the circuitry. You assume the risks like this when having service provided outside of your car dealership (but still!) Tech gave my car a jump, tested the battery, accelerator, etc. Battery was good. Tech tightened the terminal. I elected to have my battery swapped out for a new one as any air/water exposure to your battery presents a risk. Back to Aaa, in short, multiple forms of communication will be needed- ie save your local state number to your phone and download the AAA app. Keep your phone charged and a spare charger charged and ready to go, if need be. Know your membership top to bottom. Ordering a new battery thru AAA may cost less comparatively but with less of a warranty - ie only 1 year. Always save your battery receipts -to have at the ready. Typically, a battery's expiration sticker is located on the side: be careful when dealing with items under the hood due to hot temperatures. I was advised to get AAA membership after 5+ years with my car. I advise the same. By the quickest I know when it comes to changing a tire. Hopefully, you will never have to use your membership. Happy driving!

My husband called this office to transfer/change our insurance to Texas since we're from out of…read morestate. One of the agents said he would help us and would call my husband back. It's been 3 weeks and we haven't heard anything back. He called the office but no one answered or returned his call.

Amazing communication and professionalism while also remaining a personal relationship with the…read morecustomers. I felt like I was in great hands when speaking with the team. Definitely recommend.

John Hall State Farm has been great! Jennifer has been so helpful with explaining everything and…read morebeing patient with my questions. Highly recommend this insurance company!

I have had John Hall and his team as my agent(s) for over 15 years and could not be more satisfied…read more Just out of coincidence (they are all great), Karla has helped me most in the past 5 years, and she truly goes above and beyond to provide outstanding service. Whenever I have had a claim or a question, she has always been with me every step of the way and have also called to check on me during and after the claim. The entire team is extremely responsive to any questions and are honest and straightforward. I have always felt that their only concern is what is best for me, and their sincerity and authenticity shine through. I highly recommend John Hall, Karla, and Santiago for your insurance needs.

Lisa was very helpful and friendly over the phone helping me with an issue re billing! She took…read morecare of it immediately and there were no further issues. Linda Hortons office has been great!

I had a amazing experience with the Linda Horton state farm group. Car and home insurance such a…read morepainless experience compared to other agencies. Maria was great working with her 5 stars