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    Allstate Insurance - Brett Clayton

    2.3 (3 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Allstate Insurance - Brett Clayton

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    Ask the Community - Allstate Insurance - Brett Clayton

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    Allstate Insurance: Clayton Insurance Services

    Allstate Insurance: Clayton Insurance Services

    (11 reviews)

    These reviews are all several years old. In actuality, if you go to Google reviews you will see…read morethat the current reviews are very negative. I'm not sure what happened over there, but forget about EVER getting a call, email or text returned. There are many reviews from other clients who also were angry about not being able to get any customer service. I was so frustrated that I ended up calling Allstate HQ and asked if this agency was still in business. They told me they were but transferred my policies to another Allstate agency due to my frustration. I'm a client and just needed some help reviewing and modifying my policy. They were efficient at one point in time but forget about that now. I tried for weeks to get through to somebody and never did. I would not recommend this agency. I now have an agent who actually answers the phone and returns emails.

    We had the misfortune of getting Brett Clayton as our local agent. I don't honestly know why our…read moreprevious rep Ivan Booker disappeared; but our customer service went down hill as soon as Brett took over. Several months ago I called and left messages with him and his assistant for quotes on new cars only to end up calling the national 800 number for assistance. Turns out, Progressive wanted our business and we now have four cars on full coverage for what Allstate was charging us for two. I called Brett's office to cancel and guess what; left more messages. Again, I had to call the 800 to cancel. But, that's not the end of my term at Allstate. National customer service can ALMOST cancel your policy. Some sort of correspondence is then sent to Brett so he can call and try to save the customer. Yep, not one call which was fine. However, now we're getting calls from Allstate saying we're past due on our billing. An hour today on the phone to make sure ONE of Allstate's oh I don't know 3000 employees could finally get this sorted out. That cancel call was on August 1st; and they are still trying to take money for a policy that we canceled UPDATE: As of October 3rd, we're getting internal collection notices from Allstate stating that we're still insuring you even though you haven't paid your bill. The final notices are comical; until it hits my credit report and that's when I will seek litigation against Allstate and Brett Clayton UPDATE: Wifey called Brett to cancel today on 10-6 again, resolution center called me at 4:30PM to ask us to explain our issues. TOTAL blame is on Brett Clayton who didn't do his job. When is a cancel not a cancel? We were even CHARGED AFTER THE CANCELLATION FOR OUR MONTHLY PAYMENT! Those hands Allstate swears your in good hands with will literally SLAP YOU IN THE FACE AND YOUR WALLET!

    All Web Leads

    All Web Leads

    (55 reviews)

    I recently spent $200 on a test batch of leads from All Web Leads (AWL) for life…read moreinsurance/retirement-related prospects. Out of the first 8 leads I attempted to contact before stopping the service: 5 were reachable. 1 had a dead 1 disconnected number. 1 had an inactive number and email. 1 prospect only spoke Spanish (no indication in the lead data). Of the remaining three who answered, none seemed aware of how their information was gathered or appeared to have actively requested quotes. One explicitly told me on a personal follow-up that he had never looked into life insurance or retirement products. This does not align with what I expected from "high-intent" or recently requested leads. I called AWL customer service about reimbursement for the clearly bad leads (dead and disconnected). They refused to reimburse those two and are only issuing a partial credit of $112 back to my card, leaving me out of pocket for the rest despite the poor results. All Web Leads operates multiple consumer-facing brands that appear to feed into the same shared lead pool. This includes insuranceQuotes.com, NetQuote.com, InsuranceLeads.com, and others acquired over the years. Agents buying through any of these are often drawing from the same ecosystem, which can lead to shared leads, higher competition, and variable quality. AWL also runs its own AWL Insurance Agency (AWLIA), which writes policies directly-this creates an in-house priority that some agents feel results in lower-quality "afterthought" leads being sold externally. I've seen similar complaints from other agents about lead validity, unresponsive contacts, language barriers, and refund difficulties on BBB and review sites. While AWL is an established company with volume, my experience (and many others') highlights ongoing challenges with quality control in their model. I won't be continuing with AWL or any of their affiliated brands. Prospective buyers should test small and document everything.

    This company is a horrible scam leads that the leads they give you are mostly people who have no…read moreidea why you are calling them because they never requested a quote. The company is even worse when they are suppose to follow guidelines on where they take were supposed to to take $$ I generated thru growth bucks and was given $200 for free leads! Instead they take it from your folio and will not refund a penny for the lies they tell u and the leads they promise you that they generate!! Everything is bullshit and this company sucks and I'll never do business with this scam company!! DON'T EVER USE THIS COMPANY UNLESS YOU LIKE GETTING SCAMMED! I can't even put 0 stars! If I could it would be negative stars! They still got all My $$ and I have to give them a star they don't deserve! FUCK OFF ALL BS LEADS

    Allstate Insurance - Brett Clayton - homeinsurance - Updated July 2026

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