Joanna filed my taxes and claimed a credit 2 years in a row that I wasn't eligible for. Almost 3…read moreyears later, the state is asking for that money back plus interest. I took them to small claims and the judgement was in my favor however, I have yet to receive the check of over $400 that I am owed. They continue to make these types of mistakes but will NOT take responsibility for them. They are very expensive to begin with and no mater what the mistake, or what a judge says, they will avoid taking responsibility.

We have been using GSR for our taxes for more than 20 years and have always been happy with the…read morework they do. Terry was very helpful dealing with the IRS to help us to get money due to us. They are always friendly and professional.

Alex, Shelby & Anna have been SO helpful in finding me great coverages and helping me understand my…read morecoverages. They always greet their clients with a smile and are excited to help. I cannot be any more grateful to have such a friendly and professional insurance agency! I have recommended them to anyone in need of insurance. Thank you Peake Agency!!

Great Place for insurance!!! Local business, friendly staff, and they always are ready to help out…read morea client!

I switched back to State Farm from another popular provider. I'm thrilled that I followed my gut…read moreand signed on with Team Tasker vs. the many other offices that may be closer to me. The office is incredibly "homey" and comfortable from the moment you walk in the door, from the decor to the "vibe". Ed has clearly created an environment that attracts great employees. Everyone was very warm, open, and eager to make me feel at home. Sean was fantastic at walking me through my new policies and making sure I understood what each line item actually meant, and why I should have the coverage I have. Or didn't need any more coverage than the basic level in some cases. There was no up-selling. He genuinely loves helping people, and that was clear during the entire 1+hour meeting. Ed stopped by to say hi in person. Another really open, easy-going, genuine guy who clearly enjoys what he does and from what he shared about the path that led him to where he is now, is a fantastic leader that has been recognized as such by State Farm. I like working with real, down-to-earth folks. Future interactions with an insurance agency may not always be driven by positive incidents. I have no doubt that any one of the team will go out of their way to take care of me from a place of genuine caring. If you're shopping around for a new provider and/or agency, check out Sean, Ed and Team Tasker. :)

The staff at Ed Tasker's State Farm agency truly go above and beyond to make you feel like you're a…read morepart of their office family. They offer competitive prices on all kinds of insurance, but more importantly, they help you understand your coverages to make sure that you and your family are properly insured. I HIGHLY recommend this agency. If you're shopping around for insurance, check them out!!!

I was familiar with Fidelity Investments from my hometown of Boston and decided to use them for…read moreretirement savings. The representatives are very professional, friendly, and thorough, listening to the needs and goals of their clients, along with providing thorough service.

This Fidelity office was non-responsive. I received a sizable (by my standards) inheritance. A CPA…read morefriend highly recommended Fidelity and a few of their index funds as an investment portfolio. The nearest Fidelity office is in Rochester, NY, 1.5 hours from my home. I debated whether to fund the account in person, by phone and EFT or on line. I called three times to speak with a rep who was supposed to call me back but never did. Guess Fidelity does not want my money.

Like many others, I really struggled with my homebuying process. I got pre-approved by 3 different…read morebanks before my realtor recommended Jake at Prime Lending and I was so glad I went with them! He was great and answered all my questions timely and was even available after hours. The process went smoothly even when dealing with SONYMA grants and they were able to help me achieve a 30 day close. I can't stand enough good things about my experience.

I'm sad to see the two prior poor reviews because our experience has been nearly flawless…read more I went to high school with Michael Davis and somehow ended up on his e-mail distribution list. It wasn't the first e-mail pitch I received from him, but on this one day, I felt spurred to reach out to Mike and see what he could do for us. We knew that rates were at all time lows and we could save big if we could refinance. The catch was that we digging ourselves out of some bad debt and I've had many other lenders ghost me once they pulled my credit score. We'd made great strides recently to fix that and needed someone to give us a chance. Michael placed us in the very capable hands of one of his team members, Marie Bolton. Not only was the answer, "Yes, we'll work with you" but "We've got a deal you can't refuse!" Our initial estimates seemed almost too good to be true; but by the time we were all said and done, our terms at closing were EVEN BETTER! In the end we cut a 30-year fixed to a 15-year fixed and saved 2.5% APR in the process. That will save us AT LEAST $130,000 compared to sticking with the original mortgage. We plan to make extra payments and save even more. Overall, the process was very smooth and simple. Everything but the closing was completely online. From the application to uploading documents to e-signing forms, we were turning things around within minutes. Any questions Chris Marcelo, our processor, had, were resolved promptly for a quick approval. We were actually shocked when we were told on Wednesday that we were "Cleared to Close!" that the attorney wanted it done Friday morning. A night/day difference from our purchase experience. Initial contact with Mike, May 10. Closing, June 18. That's pretty dang good by New York real estate standards! Having been through 3 purchases and now 2 refinances, I know that there's a good chance our mortgage may be sold to another servicing company. Mike tells me that they now do a lot of servicing themselves and there's a better chance they'll keep us for themselves. That would be nice. Less chance for errors like Zayne reported.

Well the end of the year is nearing us. And we all like to clear up bills, loans, odds and ends…read morewith banking. Especially me!!! I had a bit of unfinished business at CNB so I went in yesterday and cleaned things up, a great feeling. I had called earlier to get exact figures and spoke with a gentlemen by the name of Angelo. Ang is new at this branch and is in customer relations management. I enjoyed meeting him and he went above and beyond to close things out for me. I was impressed. A young man by the name of Noah who was the bank teller working with Angelo on my account was also very helpful and polite. I definitely have to give CNB a 5 Star rating for their professional courtesy and business ethics.

Phone service is good and staff always helpful at lakeshore and shortsville branches. They…read moreappreciate Optimum customers with a nice picnic each year and free coffee at most branches.

Sears, ESL, If you need appliance repairs, stay far, far away from these thieves. My 74 year old,…read moreone arm Vietnam Vet father has been taken to the cleaners by these folks. He placed a service call to them on 10/7 because the freezer on his Kenmore side by side quit working. They came out on 10/25 and diagnosed that the thermostat in the freezer went bad. He paid $599.31 to have it replaced. A day later he noticed water all over the floor. He opened the freezer and everything in it had thawed out. He called back on 10/26 and informed them of the issue. The earliest they could get a tech out was middle of November. Approaching that appointment they called and informed him they had to reschedule until 11/24. Tech came out on 11/24 and advised the wrong thermostat was installed. Had to order him another one. Would be back on 12/8. My father then receives a bill for $474 for services on 11/24. No phone number for a billing department. Only an email. An email is sent to the billing department on 12/1 asking why he was billed when he already paid for services and they put the wrong part in. On 12/7, tech by the name of Mike calls and says he needs payment up front. Not sure why they would need payment. My father told him to just come out. Mike showed up with an attitude, opened the freezer and says what the hell is the problem? My dad explains every that has happened. Tech Mike says, the freezer is running, so is the fridge. Thermostat is not your problem. Tech Mike refuses to look at it without payment. Tried to take the part my father already paid for. My dad tells him to leave the part. Tech Mike slams it on the counter demands payment again. My father refuses. Tech Mike leaves. Another bill comes through for $576 for services on 12/8. My father is so upset and on the verge of a heart attack because all he gets is people talking in circles. I attempt to call. Calls are disconnected, multiple numbers on the internet are no longer in service. After 23 different numbers I finally get Frances from India on the phone. He reviews the order and says, I see he paid $599 on 10/25. That is correct. He has an outstanding balance of $1050. I ask for what. I am told for services. I remind him that those services were not necessary if they properly repaired it to begin with. This is on them, not on my father. He opts to reschedule another tech. I told him that's fine, but I want to know about the bills, why they are being billed and better not bill for the next service. Frances then tells me balance is $1600. I said wait, you told me it was something else, how is it more. He has to pay for 10/25 service. I remind him that he verified at the beginning her had paid that in full. He now says it wasn't in full, there was a balance of $29.00. Framces says that i need to get a copy of my fathers credit card statement and provide proof of payment. I demand to speak to someone in billing. Frances says he can provide and email. I refuse. They never responded to the 12/1 email. I tell him again I want a phone number for the billing department. Frances says billing department does not have a phone number. Only an email. I ask to speak to a supervisor. He refuses. We will be contacting the state attorney's General office and news. If we have to, will be filing suit and Sears and their CEO for deceptive practices.

I have been a member here for several years and have enjoyed most of my interactions with this…read morecredit union. More recently, they have a new short term loan program that does not check your credit score. I struggle with this financial branch because of some of their high fees but, I do like that the different branches offer free coffee.

I found them to be very bias, i am a single independent minded MALE which…read more apparently makes them feel uncomfortable. yesterday they refused me service. I went back the same day with my daughter and they apologized but offered no way of making it right. All i asked for was a notary for a health care proxy. The answer i received was "i can't." This happened on October-06-2021, at Reliant FCU in Newark, New York

I've been doing business at Reliant for over 30 years, back when they were still called WCTA,…read moremostly at the Newark and Macedon branches. I've always found them to be friendly, knowledgeable, and helpful. Over hundreds of visits, I can't recall ever having a negative experience.