I have been dealing with Becker-Wells for many years and the agency is very reliable. They have…read morehandled my car insurance very professionally. I would recommend their service.

This agency cannot be trusted. He misclassified our business for more than a decade to his benefit…read morefor insurance that is difficult to find and that we are required to carry. Mr. Becker doubled our rate for tens of thousands of dollars. The agent gets about 22 percent of the premium. So I cannot recommend him whatsoever because you can't trust the agency. It's very difficult to make a complaint to NY state about this behavior, so I am using Yelp.

Don't confuse this Ithaca, NY insurance broker with TRUE Property Insurance, which is a reciprocal…read moreinsurer that currently serves 4-5 southeastern states in the USA. I switched to TRUE after USAA increased my Florida homeowners premium by 33% for 2026.

Absolutely the worst insurance company, check the small print, they have a way to deny everything…read more Complete scam of a company!

Brad is knowledgeable, empathetic, kind, and extremely efficient. Great guy to do business with…read more Recommend 1000%

Unbelievably bad. I was an Allstate customer for 20 years, mostly when it was Gerry Tillebein's…read moreagency. Then Brad Scott takes over. Not good. I cancelled my policy.

I use nick romo and am completely happy with the service and pricing!…read more We have auto insurance and hospital coverage with them.

Work with Nick if you want to be lied to and treated like just another income stream…read more We had a terrible experience with Nick's office. After several years of being good customers, paying bill son time, even referring others to work with Nick, he had a massive failure of communication, completely screwed us over, failed to even try to rectify the situation, and it cost us $800 in DMV fees. In short, when our credit card on file expired, we got a notice from corporate State Farm that our car and home insurance was going to expire. I called Nick's office immediately and gave them a new credit card and paid our bill. Unbeknownst to us, the office did not update our credit card, and so the following month the bill was not paid again. Only this time, no notification came from corporate, nothing from Nick, no email, no text, nada. And so our insurance expired for a month and we did not know about it. AND we even called the office twice during that time period with other questions, and Nick didn't bother to inform us that we had NO INSURANCE. We finally learned we were without insurance when we got notification from the DMV that our licenses were suspended! WTF?! We called Nick to find out what happened and he took no responsibility. I went to the office and the worker took no responsibility. There was no attempt to help us, no offer to even split the DMV fine of $800. NOTHING from Nick. Not even an apology for his mistake. Nick said he was legally unable to help us out with the massive financial loss. He sent us a $25 gift card to Chili's, as if one beer and crappy burger was going to make up for his massive mistake. We wrote to State Farm corporate about this wrongdoing and lack of integrity. We talked to one of the underwriters and they informed us that local offices are indeed able to offer compensation or rectify situations financially. So Nick lied to us on top of it all. We offered him one more chance to make good on his huge mistake. Big surprise, he didn't. So we switched carriers. Do not work with this person.

I'd give it a zero stars but it is not an option. I have had my account with CFCU bank for 10…read moreyears. Over the last few years I have had numerous issues with the bank making mistakes. Recently needed to make some changes to my account - customer service was nonexistent. Waiting hours online - representatives do not know what they are doing, providing incorrect info continually, supposedly fixing mistakes but never do, - callbacks never come. Finally had to leave. Do not use this bank.

I have had CFCU at least 20 year. In the last 6 months the customer service has declined to a level…read moreof non-existence. My debit card had to be replaced due to fraud, called the office and they proceeded to issue a card. waited a week, no card showed up. called the office back to learn that it was never sent. The card then was sent via Fedex, activated the card then learned it was linked to the wrong account. Called the office again, said they would send another card via FedEx, never arrived. At this point I have decided to move all my money to a different bank.