Audrey was unwilling to help me with an insurance quote, after I told her I was potentially moving…read moreat some point in time. I was not worth her time. Very unprofessional to me!

I had a positive experience with Audrey at Davidson. She was recommended by our banker to help us…read morewith insurance during the building process. It went so well that we switched our auto policies to Audrey. Unfortunately the industry has been forced into making insurance a commodity but Audrey made the process feel personalized. I was presented with several options each providing varying levels of coverage and was able to make the decision that best protected my assets. Thank you Audrey.

I absolutely LOVED having Shawn Vorrath as my insurance agent! Only switching because I have to,…read moreotherwise Shawn would have my business for LIFE! This office handles their business so effortlessly that - get this - I never had to go into the office once. Communication is top tier and the office staff are SO FRIENDLY and SO GOOD at what they do! Your search ends here, I promise you'll be hard pressed to find a better insurance agent in Vancouver than Shawn Vorrath State Farm. 5/5!

I have been a State Farm customer for decades and was fortunate to locate Shawn when I moved to…read moreVancouver. Her office wasn't the closest to me, but I had heard good things about her and the recommendations were right on. I found her to be the most knowledgeable and helpful agent in my many years as a customer. She takes the time to know your situation and make practical, cost-saving suggestions. I have moved to Portland recently and she somehow managed to help me avoid a big price increase with the new neighborhood and new address. I don't know how she did it, but I was more than happy to be able to stay with State Farm (I had, at her suggestion, checked quotes from other companies) and especially to keep her as my agent. Shawn has proved to me that she will go the extra mile for her clients, and is genuinely invested in them.

Very unprofessional…read more I requested a quote for auto and homeowner's insurance. They sent an email with many questions including driver's license numbers. I spent over an hour answering the questions and replied to their email. They then ghosted me. What a waste of time, AVOID.

The best insurance agent we have ever had. Gives us the best prices on our insurance plans every…read moreyear. Exceptional customer service. Answers his phone! Gets information to us super fast. We will never use another agent. We are spoiled with Neil. Thank you, thank you!

First impressions are important. it is bad manners for a new customer at an insurance agency to…read morehave their car stolen during the first month. Pickett Insurance handled this with grace and great service. That was many years ago. We have continued to be impressed with the quality of the companies they represent and their own prompt attention to any questions or concerns. Our current agent is Kim Waller. Every year at renewal time Kim has done a careful review of our policies to figure out which company can offer us the best coverage and service at the best price. "Careful Review" does not mean a few minutes in front of a computer screen. This year Kim spent hours and hours on the process. In a number of phone calls she explained the pros and cons of switching from our current insurer to another company. We ended up saving $1000 by making the change.

From the owner: Ensuring Our Clients Are Protected From Life's Unexpected Surprises for Over 60 Years…read more As an Independent Personal Lines agency, we offer choices from a number of companies so we can objectively help determine the best program for your needs. We conduct a thorough analysis of your current situation to offer you options and help you customize coverage that works best for your needs. Whether you're looking for auto, home, or renters insurance or need to insure your boat or personal watercraft, give us a call!

We have been with Columbia River Insurance Services for 9 yrs. Chrys Alexander is great to work…read morewith and always looks for the best coverage for you. He takes the time to get to know you and always asks if there are any changes or concerns we may have in order to help with the Insurance selection that would be best for you. Highly recommend Columbia River Insurance Services

Absolutely disgusting service. Trying to get new home and auto quotes, sent them an email and a…read morephone request for a call back and NO response to either after 4 business days. Take your business and put it where the sun doesn't shine and if you need help with that I'll be more then happy to tell you where.

Good location, good work ethics, good staff, quick reply to messages and e -mails, did the best to…read moreme and my wife reasonable cost term life insurance. Over all excellent service!

Long overdue shout out to Debbie! I was new to AF and she saved me time and money by going above…read moreand beyond to help me with an accounting error. Honestly, I was not happy in my first 30 days and had been frustrated with all other insurance companies when I came to AF. I do not like to be nickel and dimed or feel that I am being taken advantage of. She emailed, called and I felt heard and she resolved my problem and followed up with me. I was impressed and still am impressed by the pro-active communication from the Insurance Company. Just today, I was on the phone with Jeff who was very pleasant to talk with and graciously let me ramble on. He answered all of my questions about the new price increase and my policies.

I've been working with PRL since we purchased our home in Portland in 2018. Since that time we've…read moremoved to another state and luckily PRL was able to continue to be our insurance broker, seamlessly setting up new policies for us without much work on our part. We first worked directly with Lori who was always attentive but our accounts have since been assigned to Kristine Saetern for servicing and she too has been wonderful. She is always there for us - lightening fast on providing documentation, updating our policies or answering any questions we have. And, she checks in on us with friendly reminders and policy communications. We love having Kristine as our insurance representative!

I would like to recommend PRL. The women there have been every easy to deal with and communication…read morehas been good. I moved all my insurance business to their company.

Kerry is our exclusive business insurance representative. She handles our liability, fleet…read morevehicles, bonds in both states, tool coverage, the whole shebang. Now, while any agent can (or at least should) write a policy, Kerry stands alone with her knowledge & determination to protect her clients proactively: she answers all our questions, makes sure we understand the nuances of our policies, & frequently checks up on us to make sure everything is going alright. The amount of free consultation hours I get alone would be worth a few extra grand. We are happy to pay forward for the entire year just for that. In short, Kerry is the best & we will always refer anyone who wants the quality & value we have received to her.

Kerry is an absolute pleasure to work with and as professional as they come. She is very…read moreknowledgeable and always available. Any time I have a question about my policy or need information about additional coverage, she always takes the time to explain everything. She also has the best rates which is a plus. I will continue to work with Kerry for many years to come!

Best insurance agent ever! Whenever I call Kris Greene's office, either he or his capable friendly…read morestaff answer the phone for prompt assistance. State Farm is a premium insurance and Kris and his staff provide superior customer service that always exceeds my expectations. We live in Portland, Oregon, a few miles from the airport, in the middle of the Columbia River on a floating home. Kris's expertise gives us peace of mind by providing us with the right amount of insurance on our toys without the worry of "what if?". We're able to fly into PDX and enjoy life with friends and family on the river or head to the mountains to ski and know Kris has us covered. From a customized Blowsion jet ski, to a tournament ski boat, to a Boston whaler we use 365 days a year (no matter what kind of weather), to a 50 ft yacht, to a fast sports car to an SUV for the mountains: Kris can insure it! Life is full of many changes. Kris expertly suggests the right amount of insurance based on our use (which saves us money). He even found us an agent in the Bay Area for our second home. Kris is a trusted advisor which allows us to enjoy our lifestyle in the Pacific Northwest and a nice guy to talk to about keeping you and your belongings safe.

Kris has been our family agent for over a decade now. He truly cares about his clients and we are…read morevery happy to have an agent who is there for you. We highly recommend this agency!

Rachel was able to find me affordable heath insurance after researching a few different companies…read more Super helpful!

Rachel Lauser has been incredibly helpful to my aged parents in finding the best Medicare…read moresupplement plan. First, she is a good listener. What exactly are we novices who don't speak the health care language saying about what we need from our health care coverage. She listens to our language and translates that into industry language and then feeds it back to us in a way we can understand and make choices. Second, she is exceedingly knowledgeable. I can tell when someone is competent at their craft. Rachel Lauser is such a person. That knowledge is comforting to those of us who depend upon others to connect us to a plan that is so essential to our health and wellbeing in a healthcare system that is bewildering at best. She can reach in to that knowledge tank and produce answers that fit our questions and intents. Third, she is compassionate. We unfortunately had to make several fundamental changes, but she stuck with us throughout the process and treated us as human beings that had value to her. She just rolled with it and kept delivering. More than anything else, she gets five stars for that. The rest of the Appled Team office was supportive and helpful when she was unavailable. They are insurance brokers, health insurance just one of many products they deliver. They are in the business of finding the best insurance for any need. I easily recommend them most highly as surely one of the better insurance brokers in this area.