After 9 years, I have a small minor fraction on my windshield. They were terrible. They never…read morecalled me back and then I had a brand new Cadillac, and they wanna put a cheap windshield in, I had to pay the difference to get a manufacturer window cost $457, it was supposed to be a $100 deductible. I've paid this company 40 something $1000 and 9 years in little accident in years, and they can't even step up to the plate or even call me back and say how is everything? And when I talk to the claims department, they said it would only cost a $100. And then when I get back days later, I had the class. Please call me up and say it's going to be $457 because your insurance denied you for The factory windshield for the car when it was only 2 days old irate.This insurance company , a zero and I will go find me another insurance company that will take care of me when I need them

At the end of the day, the agents lack of attention to detail cost me an extra $500 over the…read moreoriginal quote. They may have been awesome at one point but I found the experience to be frustrating. Would not recommend them.

I found Morgan 2 years ago and she has serviced my account beyond expectations…read more I recently had a billing dispute, she got an answer for me next day. I'm very pleased we have someone to help us with this Insurance so if you need help or want an honest person see Morgan.

Very confused by Medicare options, even after watching videos. Rachel at VibrantUSA found a plan…read morewith all my doctors. So I now join the retirement class. She was accommodating, and was on the dot with phone appointments. Highly recommend.

I just want to compliment Arron Abraham , from the minute we walked into the office we were…read morewelcomed with kindness and care. Arron obviously know's his job, explained everything with ease. He understood our needs and walked us through our package. A wonderful experience . Obviously, I highly recommend him. Steve Hoidal

Our call was answered. Several follow-up e-mails were exchanged and then ... nothing. I followed up…read morewith an email and still no response. Our request wasn't the easiest, but a response would have been appreciated.

Maryanne Olson is a rare find. She knows everything there is to know about insurance, true; but…read morewhat she offers is so much more. She instills confidence. I always feel like she is in my corner, and it's like having an insider advocating for you. This kind of service is why I have stuck with State Farm for well over a decade. It was founded on the principle of genuine, neighborly concern. And because Maryanne knows the industry backward and forward, it's incredibly reassuring because the industry is notoriously convoluted (the materials the company gives you to read are shockingly dense with legal jargon), and let's face it, it's a bit scary. Will I be covered if something happens? Will my life be upended? Bring your worries to Maryanne, and she will give you honest options that reassure you beyond the formulaic answers you might get from other insurance industry experts. Even when I moved away, Maryanne was there for me. Her work ethic is second to none, and her value is irrefutable. I can't say enough about how grateful I am to her.

Terry helped us walk through life insurance policies and was so helpful when our loved one passed…read moreaway. I have switched all my policies to Terry because they are great rates and amazing service.

I've been a customer of Bob Wallin for nine years. Then they became Trucordia Insurance, and I got…read morea traffic violation...and everything changed! I have been trying to get hold of them for the past 8 DAYS - tried email, then phone, then email again; nothing, nothing, nothing. I am being totally ghosted. There has got to be better service elsewhere. Don't waste your time with these people.

Todd Smith at Bob Wallin Insurance is amazing! He knows the health insurance world backwards and…read moreforwards. Obamacare was brand new, and kind of confusing and glitchy. He's helped us navigate our way through that process. He's helped us choose the best healthcare plans for our needs. He helped us choose and sign up for a Medicare supplement plan for my husband. All along he's helped us with applications and paperwork. He recently got our Group Health insurance reinstated when they cancelled us over a billing snafu - that was huge! Who wants to go uninsured for six months at age 60?? So, I'm very grateful to have him for our agent. He's a gem.

We recently moved from Everett to Bellingham. We've been very pleased with State Farm in general…read moreand been with them for years. However, our rate went up over $50 for 6 months, even with a 13-year-old car, clean driving record, low mileage & smaller town. Anne, at Jake Squires office, listened attentively, answered all questions, explained options expertly & was able to lower our premium. For a fair rate efficiency, clarity & competence look no further. Colleen Connors-Driftmier

I called and spoke with a rep (who wasn't the nicest when I politely said no thank you I d like to…read morespeak with the other rep I called for) leaving a msg for that rep I was referred to on 10/31/23 by a family member to this SF agency. I also sent an email directly to this rep I was referred to because I'm unhappy with the lack of customer service by my local SF rep. Well... never heard back from rep I was referred to. Soooo. Needless to say. I will be looking for a different SF rep. Watch me receive a response now because of this review. If I do. It's already too late. Agents, you need to hire reps that respond to clients. The two ladies in your office just cost you one and I'll be taking my family member with me when I find a new agent.

Just called twice; both times answering voice "Thank you for calling"; then a dead space, then…read more"Thank you for calling, goodbye." No one answered their phone. And this company is advertising for business? If that's how they begin with potential new customers, it's obvious folks should go elsewhere. Disappointed - thought American Family Insurance was one of the top rated insurance companies.

American Family Insurance, Seth Carson Agency is the best resource a new business owner can have!…read more Since moving from State Farm I now feel like I have a business partner looking out for my insurance needs vs. saying yes I have insurance but don't even know who my agent is. Seth Carson, and his team (especially Amber Bivaletz) have the best communication in the industry! Thank to their expertise I am now confident that I have the right insurance in place for my business and my family. They took care of my business, cars (including work vehicles & classic cars), homeowners, earthquake, life insurance, and my new favorite policy Umbrella! If you want more than just an autopay bill that comes out once a month, and you are looking for a business partner to look out for your liability you need to give Seth Carson & Team a call!

I've had insurance with Joe Treat State Farm for about 5-6 years, and have always been very happy…read morewith them. I got a great rate when I switched to them, and any time I've needed to make any changes, they always jump right on it, and help me cheerfully. If I have to make my payment late, they are really accommodating then too. Emma is amazing, and super helpful and easy to work with. Diamond has been doing a lot of the more clerical things on my account for the past couple of years, and she is also very sweet and easy to work with. I brought my boyfriend in last summer to switch his insurance, and he was positively amazed by the better insurance he got with State Farm than what he'd had for years with his former carrier. I've only ever personally had any negative experiences with one employee at Joe Treat, and it was a couple of years ago. I have not dealt with her again, and I don't think she is still working there. If she is, they have stuck to their word about not making me work with her again. I used to be friendly with a former employee who had a lot of nightmare "behind the scenes" experiences with another current rep. My experiences with that rep have always been positive, but the things I heard were pretty bad, so I am always wary of that when I do deal with her. Adding everything up, I highly recommend Joe Treat's State Farm. In particular, I recommend Emma as your agent. I don't know if Diamond is an agent, but if she is, I would recommend her too. They are both lovely and do/provide everything you could hope for from an insurance agent.

Very friendly and helpful staff! Knowledgeable about the insurance industry and very competitive as…read morefar as rates and plans. I would choose then over any other agency in town.

Jamie gets it. With insurance and financial advising it's so important to know the numbers and also…read morebe able to sit with people and connect with them in such a way that they feel heard, supported, and guided through their own financial world. Jamie's ability to do that with me has earned my trust. I highly recommend him to anyone trying to know where to start and how to proceed with insurance needs, retirement, college savings, and other financial dreams.

Understanding life insurance and financial planning can be very overwhelming. I was tired of…read morecalling 1-800 numbers and talking to someone who didn't know me or my family. I agree with David W., Jamie gets it. Not only does he get it, he does it and he sits with you while you do it together. He's patient and kind and has helped us avoid many pitfalls. I would recommend Jamie with NO reservations. He and his team are top-notch!