My husband and I recently made the switch to Summit Insurance Group. Stephen Terrell was terrific…read moreto work with during the process, answering all of our questions and providing suggestions for our coverage. He was able to beat out every other company's rates on auto insurance by a considerable amount. Most other companies were $300-$600 more annually than his quote for the same or less coverage. In addition, he got us much better coverage on our home insurance with comparable or cheaper rates than other companies. We also have more peace of mind with the guaranteed replacement cost on the home and the rate lock on the auto insurance. We were quite tired of having to compare rates yearly on the auto insurance to make sure our rates remained fair. We would definitely recommend him to anyone searching for home or auto insurance!

From the owner: Securing Your Tomorrow, Today with Summit Insurance! At Summit Insurance Group, safeguarding your…read morefuture is our top priority, ensuring your legacy shines bright. With the right insurance coverage, peace of mind is guaranteed. We stand with our veterans and local community, offering tailored quotes across Kentucky, Maryland, Ohio, Tennessee, and West Virginia. Experience comprehensive protection wherever you are--we're fully licensed to write policies in five states. Trust Summit Insurance to keep you covered."

Magalie is the best! She helped find the best insurance plan that fit all my needs! I found the…read morebest price around for renter's insurance.

Conveniently located in garden springs. Everyone in the office are pleasant folks to work with!read more

Everyone here goes out of their way to make sure all my questions are always answered. They…read moregenuinely care about my needs and are well informed. I have recommended them to all my friends and family!

These folks want you to be happy- they are friendly and always happy to help. I've recommended to…read morefamily and friends. Cover both my car and house, and they saved me money as well as giving great service.

Josh is a very caring individual and he goes out of his way to take care of his clients. I would…read morerecommend Josh and Shelter Insurance for anyone looking for a personalized insurance partner!

From the owner: As a local Agent, I do all I can to go the extra mile for my insured's. I am available for you…read morethroughout the day and the weekend, in the office or by cell phone. I am here to better the industry of insurance and to be by your side.

We have been customers for years with Worth. They are a family run business and offer excellent…read morecustomer service. We refer them to our Real Estate clients. Their quotes are very reasonable.

This team always does their best to provide great insurance service (either by making the process…read moreeasy, answering/researching my questions, or help with keeping the claims process flowing)! Highly recommend to everyone I know! Plus the office dogs that are in sometimes are super cute!

One star is giving this office too much credit. I have already made a formal complaint but felt I…read moreshould leave one here as well. Judy, their office manager, is the most unprofessional state farm representative I've ever dealt with. I met with Judy on 6/4 about a claim and cancelling my insurance. She let me know that she would refund May's payment and cancel all further transactions on my account so I wouldn't have to pay anything any further. When I walked out of her office, I was under the impression that it was taken care of. Fast forward to June 10th, state farm takes ANOTHER payment out of my account. I call their office and they FINALLY cancel my auto pay and ensure that it wont happen again, and they will refund that amount to me as well. I've called every week since then, even twice a week. Fast forward to today - July 2nd. I call corporate office, they don't have any clue what is going on because nothing has been taken care of or documented. I go in the state farm office, meet with someone else, and have to break down everything to her because THERE ARE NO NOTES IN THE SYSTEM FROM THEIR OFFICE MANAGER. It was entered as a suspension (cant suspend a car unless it is totaled or a few other things that MY CAR IS NOT) -- this agent takes care of my issue after I spent 40 minutes going over everything with her. She says the system is finally correct (a month later) and explained what Judy had done/neglected to do. I scheduled a meeting while I was there for the next day with Stewart Perry & Judy at 9am. Just got a call from Judy, now that I am back at work, saying that she cant make it to the meeting I scheduled for tomorrow. I asked her what is going on, when am I going to get my refund that was owed to me 4 WEEKS AGO - her answer is "No Clue." With no effort to do anything to fix it. I have had NOTHING but issues with this office since March of this year. She blamed this issue on an agent who was not even working there when it happened!!! She was very rude, had a horrible attitude, and kept raising her voice and talking over me. I'm 100% sure that is now how you treat your CUSTOMERS. Especially when you owe your customer money. I will never give this office my business, and I will STRONGLY encourage everyone to go somewhere else or to another agent before you deal with these issues. I've been a state farm customer since I was 16 years old and have never had a single issue until I started with this office at the end of 2018. Still waiting on my money. Probably still will be when you're reading this! BEWARE!!!! Don't chance it. Go somewhere else.

Great insurance company. I have used them for years. I…read morewill never go there again during rush hour. LOL They are located on the corner of Red Mile Road and Versailles Road and look like an ordinary little house. The traffic was so backed up and crazy there, I didn't think I was ever going to get in or out of there.

Our son is a student at U.K. We live out of state. His car was hit by a drunk driver and totaled…read more Thankfully our son was not in the car at the time. The man who hit our car had Kentucky Farm Bureau Insurance. They were amazing to work with- even long distance. Calls were returned right away, arrangements made quickly and checks mailed promptly. Everyone we talked to was most helpful and courteous. This situation could have been a total nightmare to manage out of state. It wasn't.They were great!

Pete Alberti really helped me navigate through the complexities of Medicare for my spouse whom has…read moreEarly Onset Alzheimer's. Settled on a plan, got in set up, and out the door in little over an hour. Definately will recommend him!

Pete Alberti and KY Health Solutions were very helpful when my wife lost her insurance thru work…read moreand we had to scramble to find coverage for our family. Pete was friendly, thorough, and professional and made the transition relatively painful. Thanks, Pete!

I called Shalimar Norris insurance agency and had the pleasure of speaking with Joseph. He went…read more'above and beyond' doing research for me to get me the answers I needed. He even called me back the next day to let me know he had found more information. You don't find that kind of service very often.

From the owner: At Shalimar Norris State Farm we are committed to prioritizing fantastic customer service, honest…read morebusiness practices, and enforce winning actions, and attitudes from team members on a consistent basis in Lexington Kentucky and all KY cities. We will go the extra mile to make sure our State Farm customers are familiar with the products we provide such as Auto's, Homes, and Lives. Being there for you when life happens, and when you need us most is how we measure our success! License #: KY-DOI1047511, OH-1499858, TN-3002460017