For the last 20 years my $100K term life insurance policy has been $46.46 premium a month. Today…read morethey take $592.91 out of my checking account without any notification at all. When I called their customer service office, they claimed they sent a letter, which I did not receive. I requested that they cancel the policy immediately, but the representative said they couldn't. They would have to mail a cancellation form for me to sign & said they would request a refund, but probably would NOT get one. This is a sneaky underhanded company out to get your money no matter what. They don't want to cancel the policy & won't refund the money they are actually stealing from me. Beware, please do not buy a life insurance or any other kind of insurance policcy through Chesapeake Life.

Still waiting for my claim to be paid in full. I believe it's cleared up. That doesn't change the…read morefact that it was nearly impossible to get any info from repeated calls and inquiries. Then tried to trick me into accepting an alternative diagnosis which pays 25% of my full and correct benefit. And, they have not stopped taking my auto pay, though they said my policy will be automatically closed upon settlement of the claim. I'm afraid to stop the auto pay before I have a check in my hand. Someone lost their bonus when I insisted they accept further documentation of my illness.

Have been a customer of Taras for many years now, her staff is great at everything they do! Always…read moreworking to help find me the best price with the best coverage. Wouldn't want any other agent for my Home or Auto! GREAT AGENCY & AMAZING STAFF

From the owner: Our TEAM agents are here to help tailor your individual Personal or Commercial Insurance needs!…read moreWith over 51+ different Insurance companies to shop your coverage with, we are able to SAVE and cover your assets at the best level! And our customer service exceeds the highest of expectations.

Great Rates and Great Service. Wouldn't use anyone else! Josh even saw a crack in my windshield…read moreand emailed me that I could get it replaced on my auto policy for a $50 deductible. That is caring about your customers.

From the owner: We sell Home, Auto, Umbrella, Life, Health and Business Insurance with a number of different…read moreinsurance companies to better serve the client.

Horrible agent and agency. They do not care about servicing their clients. They are in it for the…read morecommission on policy renewals and will not assist you once you are a customer. I changed agents in a flash after Lisa Nikels sold out to this group. They are really, really bad.

Dec 2023 Century Insurance still cannot return phone calls…read more I have called three times and have asked for information from Angie. I have just gotten off the phone with a person from another agency. Enough is enough; I am moving my business. If I could take my one star away, I would. Early 2023 I was a customer of Lisa Nickels for YEARS. In over 10 years of service, I had one problem. When Lisa heard of my problem, she called me directly and we worked it out. Today, I need a quote for a simple renter's insurance policy for my mother in the retirement home. Jay said he was sending my request to underwriting 5 days ago. He hasn't responded to emails for an update. I called an insurance company I don't like and got a quote over the phone. It is sad to think that CIA wants to have a customer calling their competition, but that is where I am at, calling around to get some renter's insurance for my mom. And maybe some auto and homeowner's insurance for myself. I miss you Lisa...

Friendly and knowledgeable agent recently helped me switch my auto and home insurance. I was used…read moreto buying my insurance online, and didn't realize how much nicer it is to do business with a real human who has an office in my neighborhood. While the buying process took longer compared to online agencies, Kristie asked insightful questions about my needs and risk tolerance to help me find exactly the right coverage. Her follow-up was prompt, and she even texted me to confirm my policy had been issued. Such a refreshing change from the unanswered emails to my previous carrier.

I'm beyond speechless with the customer service Kristie delivers. Beyond exceptional. I went…read morethrough 2 brokers and one other insurance agent, but none could help me. Kristie came through with securing me the best rate. Shes very educated and knows her stuff!! I was being told so many stories on coverage, but Kristie knew the FACTS! I would recommend her to ANYONE! Thank you!!

I been with this family since 92. They have been easy to work with and quick to pay my claims. Lea…read moreis the agent I work with the most. She has no problems with me dropping by to get quotes or check on my coverage. When I comes to car insurance it is the best price by far.

From the owner: To be the customer's best choice for insurance and financial services License #: TX-772042read more