1. Allstate Insurance: Lee Lucero

1. Allstate Insurance: Lee Lucero

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Washington, MO

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Allstate Insurance: Lee Lucero

4.0 (1 review)
Closed 8:30 am - 5:00 pm

Services - Allstate Insurance: Lee Lucero

Homeowner or property

Car and truck insurance

Life insurance

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First State Insurance Agency - Crack caused by rock that cut thru a magic tarp.

First State Insurance Agency

(2 reviews)

Driving eastbound 55 towards the city. 2 dumptrucks hauling rock and dirt both directly infront of…read moreme. Rock hits windshield. I call the hauling company, they requested pics which were sent. A few hours later, a rep named Greg Horton (later identified as the Vp of the insurance company) says that i have no proof the rock was from his client, because of his access to a gps imaging satellite showing the 2 trucks, their load weight and if they are tarped- (the second truck was NOT). He also saw a dark colored car, but has no prood that was my car. Greg interrogated me for the better part of 8minutes, finally landing on a story about a magic tarp that no human but he can see, which allows for all debris collection. Greg is a fantastic bullsh*t artist and professional pr*ck who is even better at 455p when he is hangry and wants to leave for the day. If your a shady hauling company, Greg is your kinda guy. To those with low riding vehicles, expect a magic tarp theory, and a waste of your time.

I had this company as my insurance agent for commercial insurance for 8 years. Six years into the…read more8, they slowly started to fall apart. The last year was the worst. I had to ask three times how much was it to add equipment purchased by my company. I had to ask multiple times for certificates of insurance to be sent, when normally I could get them within 24 hours. You can hardly ever get a live person to answer the phone. I finally found another agent that has been great so I cancelled the renewal with this company. They didn't notify the insurance companies that we cancelled, so we actually received an audit for 20 days worth of insurance that we never had, and they said it was cancelled due to non-payment. I had another commercial policy with them for another company we own, and they didn't cancel the policies on those either. I have sent three emails to multiple agents there and I have not heard anything back. Horrible communication!! Prices were getting outrageous as well. I rarely ever write a bad review, but this company deserves it. They simply didn't do their job.

Allstate Insurance: Lee Lucero - homeinsurance - Updated July 2026

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