Horrible agent. Tried to get in touch with him for 8 straight days calling both the office phone,…read morehis cell phone and driving to his office for 5 days. No response. I have cancelled my policy with this agent and I do not recommend his company for any insurance needs.

They used to be really into their customers. Knew your name, knew your family as well…read more No I call them and talked about new car insurance. This was around March and I've not yet heard back. Not like them at all but I guess good help is hard to find. However, I still have insurance through them. They are excellent at handling any and all problems if they occur.

I have been with Augustyniak for a couple of years and they have been fantzstic! Just recently I…read morespoke with Rich about seeing if we could find coverage that would cost less. My insurance for home and auto had gone up quite a bit. Rich was wonderful and before you knew it, he had lowered both of my policies! I couldn't ask for a better insurance company! Thank you again Rich.

Highly recommend editing with this agent and team!…read more Getting in an accident is certainly not a pleasant experience but the team at John Crowell Allstate made it as painless as possible. They helped through the entire process and bent over backwards to make sure everything was sorted out before I had to head out of town on vacation. Things got a little tangled with the claim but they repeatedly reassured me not to worry, it would all be handled. They were accessible and promptly responded to every question and request. I hope I never have to speak with them again to file another claim, but at least I know they have me covered if anything does go wrong.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Jacksonville. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Jacksonville residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want help to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Jacksonville today.

Cole was very helpful and informative. I had an interesting request for insurance and he was able…read moreto get everything sorted out in a timely fashion. Very easy to work with and always available.

From the owner: We specialize in the following Florida Insurance Services: Auto Insurance, Home Insurance, Renters…read moreInsurance, Business Insurance, General Liability, Workers Compensation, Boat Insurance, RV Insurance, Motorcycle Insurance And Much, Much More! At Varsity Insurance our ultimate goal is to create lasting relationships with each of our clients so that we may continue providing excellent service for many years to come.

Great agency, always helpful when you need anything. Highly recommend this company!…read more Glad I chose them, they are the best!

I've been a Customer for 12 years, including home and all vehicles. Roof damage claim was handled…read moresufficiently but there seems to be a lack of communication with this agent. I sold one of our vehicles and when I reported it was sold and sent the proof of sale, I was told that we didn't have insurance on the car so I proved from our policy we did. The next day, someone called and told my wife we had never had insurance on the vehicle, though we had proof of payment. I emailed Mr. Bogani and he replied promptly telling me that the policy for that vehicle had been cancelled per our request after we sold it. I thought, "mystery solved" Two days later, we received another call telling us we never had a policy on the car because we hadn't paid our bill. I sent proof of the policy and proof that the premiums had been paid to Mr. Bogani and never received a reply. I resent the same email 3 days, no reply. That was 3 months ago and we've never received a reply. Communication is important!

I gave them two stars because at least someone did call me. Unfortunately, I was driving at the…read moretime so I couldn't give him the VIN numbers of my four cars and other information he needed for a quote. I asked him to send me an email with his needed information so I could get it for him at my first opportunity. No email. I sent an email to follow up with them .... crickets. Business must be good to alienate prospective customers.

Amazing team! Professional, diligent and all about their clients. Highly recommended!read more

Every member of this team is knowledgeable, enthusiastic, and willing to help. I've never had a bad…read moreexperience. In today's world of insurance not living up to what you pay for it, they soar above all others!

Kimberly was very helpful with my insurance needs. I change some policies and coverage, and she…read moreknocked it out in no time. I had some issues, but she cleared them up and got us going.

I looked to Jeff because I already knew he was a consummate insurance professional in Jacksonville…read moreand he lived up to, and exceeded my expectations. As an agent with a vast network of property and casualty insurance resources available to him, he immediately went to work by analyzing my homeowners insurance and providing me with the same level of coverage at just a little over one third the cost of my current annual premium! Since my homeowners insurance is tied to my escrow, Jeff helped me make a seamless transition to the new plan and now I can look forward to significantly lower mortgage payments going forward! I highly recommend using Jeff for all your auto and homeowners insurance needs. He is a no-nonsense professional who will give you the confidence that your property is protected; a very important thing here in coastal Florida!

I want to endorse Jeff Stoneking with Brightway Insurance. I initially asked Jeff to provide a…read morequote for my auto insurance. I was pleased to hear he had access to the majority of the major carriers and even more pleased when he was able to save me over $200 per year for both of my vehicles. My next move with Jeff was to inquire about Home Owners Insurance. My experience was SO POSITIVE that I now use Jeff to not only insure my primary residence but to also insure my investment properties. I want to close by adding that Jeff has been a GREAT partner in my Real Estate Biz. There are many transactions that will not close until the Property Insurance is put into place. Jeff is Honest, Trusted, Pro-Active, and his Follow Up is 2nd to none. Thanks David Neves Top Realtor in Northeast Florida

Got quick and easy car insurance here when I got fed up with Geico and cancelled. Easy process!read more

I used Brightway when I bought a new house. They are insurance brokers, using other companies to…read morebind your business. After closing, they gave me a punch list of things I needed to do, and the only two outstanding were trimming some trees and replacing the water heater. I scheduled the contractors to come do it, and it took a while for them to get to us. Brightway and the company they were repping cancelled us, through no fault of our own, because we were waiting on contractors. And, don't even bother trying to call customer service, hold times are ridiculous. That is NOT the kind of insurance agent you need. You need an agent that will go to bat for you, and explain the situation to the insurance company, care about your family, and most importantly, stay in communication with you, the customer. Instead, I get a notice of cancellation in the mail. I cannot recommend you do business with Brightway.