I am a customer of Brightway and we had a little hiccup with my policy, but they handled it…read moreprofessionally and with sincerity so I look forward to using them in the future

1 hour on hold just to speak to a customer service rep. Every. Single. Time.read more

I gave them two stars because at least someone did call me. Unfortunately, I was driving at the…read moretime so I couldn't give him the VIN numbers of my four cars and other information he needed for a quote. I asked him to send me an email with his needed information so I could get it for him at my first opportunity. No email. I sent an email to follow up with them .... crickets. Business must be good to alienate prospective customers.

Amazing team! Professional, diligent and all about their clients. Highly recommended!read more

They used to be really into their customers. Knew your name, knew your family as well…read more No I call them and talked about new car insurance. This was around March and I've not yet heard back. Not like them at all but I guess good help is hard to find. However, I still have insurance through them. They are excellent at handling any and all problems if they occur.

I have been with Augustyniak for a couple of years and they have been fantzstic! Just recently I…read morespoke with Rich about seeing if we could find coverage that would cost less. My insurance for home and auto had gone up quite a bit. Rich was wonderful and before you knew it, he had lowered both of my policies! I couldn't ask for a better insurance company! Thank you again Rich.

I had a pleasant experience with the State Farm agents. Megan answered my questions and gave me a…read morepolicy I am comfortable with.

From the owner: FL-L112843 The Brandi Mark State Farm team will walk hand in hand with our customers throughout…read moreeach stage of their life. We will instill in them the confidence that our team is knowledgeable, trustworthy and ethical, providing sound options for all of their financial and insurance needs.

Prompt assistance for a tow; app provided real time tracking-delightful, professional driver also…read moreprovided phone updates. Great experience.

I have been a member for 31 years. It used to be a great motor club who cared about their members…read more Not anymore. First they cancelled my homeowners insurance and then they raised my auto insurance premiums by about 27%. No claims, violations, accidents. With the buying power of a huge club, you would think premiums would be lower than I could find by myself. Definitely not the case. I don't recommend this auto club anymore.

very nice place i recomend this company for insurance great…read moreservice great job i have my insurance very good price

From the owner: Here at Safe Way we put our customers first! We have the cheapest insurance in Jacksonville! We do…read moreauto , homeowners , business , workers comp , health, and life insurance.

Great agency, always helpful when you need anything. Highly recommend this company!…read more Glad I chose them, they are the best!

I've been a Customer for 12 years, including home and all vehicles. Roof damage claim was handled…read moresufficiently but there seems to be a lack of communication with this agent. I sold one of our vehicles and when I reported it was sold and sent the proof of sale, I was told that we didn't have insurance on the car so I proved from our policy we did. The next day, someone called and told my wife we had never had insurance on the vehicle, though we had proof of payment. I emailed Mr. Bogani and he replied promptly telling me that the policy for that vehicle had been cancelled per our request after we sold it. I thought, "mystery solved" Two days later, we received another call telling us we never had a policy on the car because we hadn't paid our bill. I sent proof of the policy and proof that the premiums had been paid to Mr. Bogani and never received a reply. I resent the same email 3 days, no reply. That was 3 months ago and we've never received a reply. Communication is important!

Every member of this team is knowledgeable, enthusiastic, and willing to help. I've never had a bad…read moreexperience. In today's world of insurance not living up to what you pay for it, they soar above all others!

Kimberly was very helpful with my insurance needs. I change some policies and coverage, and she…read moreknocked it out in no time. I had some issues, but she cleared them up and got us going.