Got quick and easy car insurance here when I got fed up with Geico and cancelled. Easy process!read more

I used Brightway when I bought a new house. They are insurance brokers, using other companies to…read morebind your business. After closing, they gave me a punch list of things I needed to do, and the only two outstanding were trimming some trees and replacing the water heater. I scheduled the contractors to come do it, and it took a while for them to get to us. Brightway and the company they were repping cancelled us, through no fault of our own, because we were waiting on contractors. And, don't even bother trying to call customer service, hold times are ridiculous. That is NOT the kind of insurance agent you need. You need an agent that will go to bat for you, and explain the situation to the insurance company, care about your family, and most importantly, stay in communication with you, the customer. Instead, I get a notice of cancellation in the mail. I cannot recommend you do business with Brightway.

Mandy is my life saver !!!!! She is as good as it gets. She takes the time to explain in detail all…read moreof my coverages, savings, and best interest for myself and my family. She returns all phone calls in a timely manner, and always gives the utmost customer service and makes you feel as if you are her only client. I highly recommend Mandy for all your insurance needs.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Jacksonville, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

I gave them two stars because at least someone did call me. Unfortunately, I was driving at the…read moretime so I couldn't give him the VIN numbers of my four cars and other information he needed for a quote. I asked him to send me an email with his needed information so I could get it for him at my first opportunity. No email. I sent an email to follow up with them .... crickets. Business must be good to alienate prospective customers.

Amazing team! Professional, diligent and all about their clients. Highly recommended!read more

They used to be really into their customers. Knew your name, knew your family as well…read more No I call them and talked about new car insurance. This was around March and I've not yet heard back. Not like them at all but I guess good help is hard to find. However, I still have insurance through them. They are excellent at handling any and all problems if they occur.

I have been with Augustyniak for a couple of years and they have been fantzstic! Just recently I…read morespoke with Rich about seeing if we could find coverage that would cost less. My insurance for home and auto had gone up quite a bit. Rich was wonderful and before you knew it, he had lowered both of my policies! I couldn't ask for a better insurance company! Thank you again Rich.

I had a pleasant experience with the State Farm agents. Megan answered my questions and gave me a…read morepolicy I am comfortable with.

From the owner: At Brandi Mark State Farm, with over 40 years of combined insurance experience, our mission…read morestatement is simple: Help People. We strive to provide the highest quality multi-line insurance products and financial services including auto insurance, homeowners' insurance, renters insurance, life insurance, health insurance, business insurance, and much more. Stop in and meet with our experienced insurance team for a free quote.

Prompt assistance for a tow; app provided real time tracking-delightful, professional driver also…read moreprovided phone updates. Great experience.

I have been a member for 31 years. It used to be a great motor club who cared about their members…read more Not anymore. First they cancelled my homeowners insurance and then they raised my auto insurance premiums by about 27%. No claims, violations, accidents. With the buying power of a huge club, you would think premiums would be lower than I could find by myself. Definitely not the case. I don't recommend this auto club anymore.

very nice place i recomend this company for insurance great…read moreservice great job i have my insurance very good price

From the owner: Here at Safe Way we put our customers first! We have the cheapest insurance in Jacksonville! We do…read moreauto , homeowners , business , workers comp , health, and life insurance.

Great agency, always helpful when you need anything. Highly recommend this company!…read more Glad I chose them, they are the best!

I've been a Customer for 12 years, including home and all vehicles. Roof damage claim was handled…read moresufficiently but there seems to be a lack of communication with this agent. I sold one of our vehicles and when I reported it was sold and sent the proof of sale, I was told that we didn't have insurance on the car so I proved from our policy we did. The next day, someone called and told my wife we had never had insurance on the vehicle, though we had proof of payment. I emailed Mr. Bogani and he replied promptly telling me that the policy for that vehicle had been cancelled per our request after we sold it. I thought, "mystery solved" Two days later, we received another call telling us we never had a policy on the car because we hadn't paid our bill. I sent proof of the policy and proof that the premiums had been paid to Mr. Bogani and never received a reply. I resent the same email 3 days, no reply. That was 3 months ago and we've never received a reply. Communication is important!