Phone rep who answered my incoming call was blunt. She transferred me to someone by the name of…read moreKristy or Kristine. She answered the phone "Hello" no greeting, no introduction. I said "is this the same person I just spoke to someone else?(laughing)" She responded "ummm someone else" in a smart aleck tone. I needed a Homeowners policy revision and she said she would have it right over. 4 hours later I call back following up and am told by the receptionist "we will get to it" but the receptionist never transferred the call. I asked if they had the correct information to send the updated policy to and the lady on the phone said yes, whenever I had given the information earlier to Kristy. Extremely rude. Kept cutting me off from talking. I cannot believe they are the face of the company. Ridiculous.

So sweet man willing to do my car quickly and good affection to business. The service is good and…read moreno place to sit to wait. Just drop off the car and come back when he completed

ROSE!!!!!!! Her customer service was top tier! So professional literally was doing three things at…read moreonce but it wasn't as if she ignored any of us customers we all felt loved and encouraged. I thank you rose for all that you did for me today may GOD bless you

Steph really knows the business. Prompt, thorough, and good communication. Very helpful…read more Recommended.

Insured by Steph Saved me!! I high recommend them as I came to them with a very high premium and…read morethey cut it more than half!