Amazing people and customer service! I can't say enough about how easy they made the entire…read moreinsurance process.

I love working with Northeastern Insurance! Their local agents are very professional and always go…read morethe extra mile to find the best rate. 10/10 recommend!

Joe has always been very helpful anytime I had any questions regarding policies. A pleasure to work…read morewith.

From the owner: Saving money is a vital concern for nearly everyone in these difficult times. Because of this, it…read moreis important that you find the best possible rate for your auto and homeowners insurance policy. Luckily, it is much easier to find a great rate for insurance now than ever before.

worst car insurance first off they added someone on my insurance without permission it was a…read moremission to get that person off when I got them off the policy they lowered my rate to what I agreed to than raised it by 20% call them they say they never Received it even though I have The confirmation email than when I call the underwriter they hang up on me. I call to cancel my insurance and they laugh at me this is the worst company to have for insurance, I have a buddy that has a oui and there insurance is cheaper than mine and to top it off he lives with three other people who have there licensees and he never had to put them on his insurance meanwhile I had to put someone on my insurance who doesn't Evan have access the vehicle explain how that makes any sense. progressive is the absolute worse insurance company DO NOT INSURE YOUR VEHICLE WHITH THEM they will screw you!

My husband and I recently filed a claim with Progressive regarding an accident with our vehicle…read more Initially, our customer service was reasonable, and we received a small payout for some damages to the car. We soon discovered, however, that the car was more extensively damaged than we had realized, to the extent that it could not even be aligned by a tire shop due to major front-end damage. We attempted to contact Progressive again to notify them that the accident had caused sufficient damage to prevent alignment and safe usage. They did not respond for 7 WEEKS, despite 25+ (unanswered) phone calls to the appraiser. I finally began calling the supervisor, and after 12 days of no response from him, I called HIS supervisor and left a message. It was only then that our phone calls began to be returned, and that another evaluation of the vehicle was set up in a timely manner. The same appraiser evaluated our vehicle; we were told that he was the only individual in our entire STATE who could do so. He quickly reported that, once again, Progressive did not deem the $3400+ of damages to be related to the accident and that they were instead related to "wear and tear". Of course, by this time, we had been required to continue driving the car for 2+ months since the last evaluation and 5+ months since the accident. Naturally, wear and tear on a damaged vehicle would increase exponentially within that time frame. We are not wealthy people. Our vehicle is our primary mode of transportation for our ourselves, our children (one of whom is disabled), and the many elderly and homeless people we serve in ministry. Paying for these repairs is forcing us to incur additional debt and has prevented us from effectively doing our jobs. We have been customers of Progressive for several years without any claims until now, but you can be sure that we do not intend to continue with a company that not only refuses to return phone calls or communicate at all, but also leaves a low-income family in a terrible financial hardship.

We've been with StoneBuilt Insurance since we moved to Saratoga Springs back in 2001--and we've…read morenever once looked elsewhere. First with Alex's father-in-law, and now with Alex himself, this agency has set the bar in every category that matters: personal service, quick response, and consistently competitive pricing. When we moved to California six years ago, we didn't even consider switching. That's how much we trust and value this team. Whether it's auto, home, umbrella liability--you name it--Alex has handled it all with a level of attention and care that's rare these days. What really sets StoneBuilt apart is that you feel like a person, not a policy number. Alex is responsive, knowledgeable, and proactive--he checks in, shops rates when it makes sense, and always makes sure we're covered without overselling. It's the kind of small business you want to support because it actually shows up for you. If you're tired of waiting on hold with big-name carriers or wondering if your coverage actually fits your life, do yourself a favor and call Alex. You'll get a real person, a real relationship, and real peace of mind.

Really professional! Kyle was so easy to work with! He made it sooo easy! We will definitely refer…read moreall of our friends to this company! He really cared and he made us feel comfortable about the coverage we needed and made the transition stress free.

Rob Field has been my agent at State Farm for at least 4-5 years. He and everyone at their office…read morehave always been knowledgeable, friendly and patient whenever I have any questions. The customer service and level of professionalism they all portray is stellar. Any time I am struggling, Rob goes out of his way to look for a way to ease my burdens and help save me money. I can't say enough nice things about him and his office. I would rate them a 10 if I could.

Best service you can get for any insurance issues you may experience- Rob and Joe are wonderful!read more

I left a review 30 days ago regarding my most recent customer service experience. I am updating…read morethe review. My concerns were heard, addressed and good effort was provided to improve the situation. I have been a customer for 27 years. I am pleased to know customer service remains a priority for the Ten Eyke Group. I do appreciate the representative's earnest effort to resolve my concerns. I am once again a satisfied customer.

Nancy @TenEyck has been remarkably calm when I have not ...for that I apologize. SHE is capable of…read morerefusing a bad situation, being a compassionate listener,setting an immediate plan, then executing for resolution. The adjuster agency had quite a delay (2 mth) in payment to the emergency response team Restoration 1. 1 call and Nancy advocated for me and the Restoration company receivedj8 payment in less than 4 days. Nancy has remained calm and reassuring at a time when I have a mother dying and have had to deal with closure of her home. Nancy is an asset to TenEyck and the Insurance companies they represent. Thank you sincerely,beth Ruggeri

Brittany at State Farm (Tom Clark agency) is such a pleasure to work with. I needed Liability…read moreInsurance for a wedding at a Historical Venue . It seemed like minutes and she had all the information I needed and went ahead and filed for the insurance. She was so fast and proficient.

I stopped in for a homeowner insurance quote. The staff were friendly, but very slow. The quote was…read moremuch higher than my current policy and I was told that was the best they could do. I went to a different State Farm agent and got a much lower quote.