Called to renew my insurance and was offered different options that suit my needs Jose did a great…read morejob educating me on different options that helped me save money with alacrity and elite customer service. I appreciate all your help Jose.

Horrible service . Waited to be helped in a empty building. The one girl who was supposed to help …read more Went to her desk and had no phone call or client and nothing for a good 5 minutes. Waste of time . Maybe it was the lingering effects of her bathroom break .

Celene Gutierrez at the Hanford Sunland office is the very best agent I have encountered with my…read morerelationship with Sunland of over a decade. She is very friendly, professional, sharp, concise, and very knowledgeable. She provides the absolute best customer service and goes out of her way to ensure that her customers are taken care of. She reaches out when there is an issue with your policy and always follows up. In addition, she will work her hardest to find you the best policy with the most optimal rate. She is also always very quick to reply to any inquiries or concerns you may have. She was also able to get me a refund on my homeowner's policy that I was not aware of. All in all, please see Celene for all your insurance needs. Thanks for everything Celene!

Been doing business with this office for over 15 years. My primary contact has been their local…read moreOffice Manager Brenda and her work is nothing short of superior. Over the years, her support staff has also rose to the top and never once let me leave the office without a successful solution. Today Celene resolved and issue created by my primary house owners policy carrier. Furthermore, she realized the error and contacted me and the next day it was resolved with the insurance carrier ACKNOWLEDGING the error. Once again, superior service and without a ton of wasted time. Years ago, a large broker directed that our insurance carrier was no longer going to carry auto policies and directed us to Sunland and that is how this long term solid relationship began. Within a year all policies were shifted by Brenda. Note the big broker rep called when we cancelled our other policies wanting to know why. Simple answer - no service and now we have superior service call ended. Highly recommend this office for your insurance requirements.

Claudialy E. Orozco helped me insure my brand new car and remove my old one from my policy. she was…read moresuper patient and helpful. I recommend going to her for your car insurance needs.

I got Cost - U - Less Insurance today and Wendy was a great help. Great communication skills real…read morefriendly and helpful, she got me a policy that saved me a lot of money too. Thank you! from one happy customer.

I have been a client of Ernie's for more than 10 years and have had nothing but great service!…read moreAlways helpful over the phone and in their office. My rates have also been fair!

I've never had a bad experience with State Farm but yesterday I got a little upset when I called to…read morelet them know that I had been in a minor fender bender n bcuz it wasn't my fault the office told me I had to wait on the police report then file a claim with the person who hit my car insurance company. SMH what do I pay them for. I work so now I have to run around getting a report, filing a claim. Plus dealing with neck n back pain from the accident. Come on State Farm what's ur mission again?

I love Maria and her staff. They are always so helpful and go above and beyond. She is one stop…read moreshopping for me. Home, Auto, life, our boat, retirement, health insurance and more- all with Maria. Stop by and have a cup of coffee with Maria and let her take care of your Insurance!

Maria Haro was very helpful and informative regarding health insurance. She was able to simplify…read morethe process. I highly recommend her top notch service and expertise. Above all it's refreshing to see someone go the extra mile for you.

Needed very urgent auto insurance, Guillen from Allstate gave me a free online quote that not only…read morebeat the surrounding prices but also was available to purchase online. Amazing service!

I would DEFINITELY RECOMMEND this place to everyone!!!…read moreMichelle Gonzales is VERY professional and gives EXCELLENT customer service!!! I have been with Allstate for over 10 years!! I'm VERY pleased with the service I have received from her!!! She always has an answer and knows what she's doing!!! She is a person that you can TRUST with all your insurance needs!!!

i had Fred Loya insurance for over 5 years and i have been rear ended not once but twice it wasn't…read moremy fault and both times they have not done nothing to resolve this problem....they always give me the run a round.. and tons of excuses to not fix my truck.... i'm looking for a better insurance....because i'm really tired of their bull shitt!!!!

I have 3 personal policies with CNI as well as several business policies. They are very…read moreknowledgeable and helpful, making sure I get the best coverage for the best price. I've worked with Todd, Candice, Melissa and Carl for many, many years and I can highly recommend them for any insurance needs.

I would put 0 stars if I could. they ripped me off and then said I had to pay them more for a new…read morequote.

Stay clear!!! I had been a customer for over 3 years now and it's always one thing after the next…read morewith this "insurance broker." Auto Policies renew with no type of notification or update, regardless of increases in monthly rate or not. My last policy came to an end begging of March 2021. I asked them to cancel my auto-renewal with the insurance I had over two years, Mapfre. Instead of ensuring that Mapfre would not renew for another 6 month policy, they decided that changing my payment method would be sufficient enough. After making it very clear I no longer wanted Mapfre as my auto insurance provider, I was advised by Lisa Hernandez(Regional Manager/Part owner as I was told) THAT MY POLICY RENEWED!!!! I was then told i was responsible for the pro-rated balance on my account for this policy, and that the only way they would take care of the balance for a mistake that they clearly made, was to have to agree to another policy with a different auto insurance company. Lisa Hernandez is by far the absolute worst kind of human in the industry. A liar, does not care about customer loyalty, and a manipulator. She talked her way into this mess, and HUNG UP on me when I told her that I would not be paying a cent of that outstanding balance and no longer wanted to be a customer of Su Casa Valley. Don't you dare question Lisa, cause she is savage. She simply does not care, and will leave you out on a limb. Simply put, they are flat out LIARS and will screw you when you demand any type of transparency. I worked it out with Mapfre directly, after advising of the Fraud that this joke of a brokerage attempted on me. Was so simple, but instead of dealing with an upset customer and seeing the problem through, they lost a customer and ended up with this Yelp review.