I've been with Allstate for a long time. I use them for all my commercial vehicles and all my…read morecontractor insurances. Olivia has always been professional, very very kind and respectful. Even when it's a small question, Olivia and her team are very professional and kind. Thanks Olivia ! I will continue to recommend your services!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've lived in the community for over 20 years and my agency is a family owned business. My husband is and son work alongside me, plus we have two lovely girls as support staff.

I had a really bad experience filling my income tax with Gema in Tulare. The first time she gave me…read morewrong amount of my refund. I decided to go the the fallowing year thinking I would have better service but again she doesn't tell you all the information we need to know. The fee they charge had went up from $150 to $297 in just one year. I thought that was way to much of an increase just to file the regular form. This would be my last time for sure to file with them.

Very fast and courteous service, helpful very much appreciated, put some calm in this otherwise…read morestressful day..

Called to request a quote for commercial insurance over 2 weeks ago. still waiting to hear from a…read moresingle person regarding my quote. Called 3 sperate times to get an update. was asked for my number all 3 times with zero return calls. wasted my time. gave me the run around.

I'm not a big fan of insurance companies, but Chavez insurance made it a very good experience…read more Would definitely recommend them

Terrible customer service. If you have home/car insurance through them beware of penalties that…read morewill be billed towards you-even if you have your insurance paid through your mortgage, they will attempt to collect payment from YOU instead of communicating with the mortgage company first, then they will give you grief about how hard it is to communicate with the mortgage company...which is basically part of their job. Due to this, I had to become my own insurance agent-conduct phone calls to my mortgage company and to this agency just to figure out how to settle the new policy payment and missed payment according to their instruction. Kelly and Estella were wanting me to pay up the new home policy two months in advance to its actual date due as a penalty for canceling my car insurance bundled with my home insurance and for having a difference owed to them. When speaking with Estella she was urging me to call my insurance and have them overnight a check for to pay up the new policy (she wanted me to basically do her job for her), otherwise my policy would be cancelled and that that would be bad since I would not find another agency to give me a policy at that great of a rate. This was a load of 'you-know-what'-I was actually able to find an agency that offered the same policy at a BETTER rate. After having to go through hoops to figure out the logistics of the policy and payment (and after the bad experience with my car insurance) I decided to cancel my home insurance with them. To which their reply was 'Oh well you will have to provide that request in a letter-you can not verbally request'. So I proceeded to send an email with a letter attached as instructed. I follow up within a week to inquire about my prorated refund on the account to find out they actually cancelled my policy two days prior to the date I request in my letter. When I ask about it Estella tells me 'I don't know what to tell you,' and basically insists there is nothing she can do to honor the date I requested. Upon further research (and an awesome new insurance agency to help) basically within the state of CA there is a way to amend/retroact a home policy to fix cancellation dates and errors as such. This is worth knowing because your mortgage company will penalize/charge you if there is a lapse in insurance coverage. Estella and Kelly did not want to fix the error in dates because that would require them admitting their mistake and doing their job! Luckily, (after having to sit on the phone for over an hour) Farmers customer service was able to fix this. I had to resort to calling the 1-800 number for Farmer's after several attempts to call Kelly and Estella and my call going unanswered (basically they were screening my calls and avoiding them at this point). To add the 'cherry on top' theres more...following my letter of cancellation I received someone else's receipt of payment via email-which is basically a violation of their privacy policy! Phew! If after reading this you are exasperated yourself, then do yourself a favor and switch insurance-there are plenty more agencies who will actually have your back and look out for your best interest instead of trying to go over your head if they think they can get away with it like Kelly and Estella did with me. And no...the 'other agencies' will not be more expensive than what you pay with this agency, no its not a hard big hassle to switch either, and yes there are local awesome companies who actually deserve your service. ;) Thanks to Estella and Kelly I think they might have some future competition concerning agents-after all, I have learned so much from having to clean up their mess. Kelly, your delayed reply says it all-business slump is real. I only give the energy I receive, so mean and rude is spot on. I love my new insurance. Best of luck my dear.

Great customer service from staff. Agent is very knowledgeable and will help you with all your…read moreinsurance needs.

Really affordable company. Highly recommend. Is there an insurance agency and they work with…read moreseveral companies in the state of California to offer the cheapest price. Ask for Juan, Jose or Jasmine.

We were interested in coming in to to get a quote for auto and renters insurance. We drove to the…read moreaddress listed on their yelp page but it doesn't exist. So we called hoping to get better directions. Manny answered the phone and offered to take the information over the phone but we wanted to do this in person. He then transferred us to someone he said 'could get us in touch with a local agent'. Great, except the number he transferred us to had no option for someone looking for a quote and no option to speak to a live person. So I called back, Manny again answered. I told him the number he transferred me to wasn't working for me. He said NOTHING but transferred me back to the SAME NUMBER! WTF??? Very rude and unprofessional. Cannot recommend this business AT ALL.