Only had them for one year and they told me I had till November to fix three things which I did,…read morepaid over $1,000 for these three things! And they dropped me anyways!!!! Might be a scam?!

Previous staffing issues have been address, I'm a happy client again! I have used them for auto,…read morehome, RV and boat.

Have used these folks for years. Honest and trustworthy. I strongly recommend them for your…read morebusiness insurance needs. Jess is always on it and I can't say enough good.

Moving to a new area can be a very stressful event. There are a number of things on numerous…read morechecklists that need to be accomplished. One such thing for us this move was converting to a local insurance provider. Enter: O'Connor Insurance Associates. We found their ad in our neighborhood newsletter, and promptly called and emailed them to support local businesses! Within minutes, I received an email from one of the owners welcoming me to the area. She let me know that Steve would be assisting me since this was a personal line situation. With hours, we had quotes and details about the coverage we'd received and from whom. Steve made sure any questions we'd have were answered promptly and correctly. Shopping around insurance is one thing that I dread, but I'm confident that, with O'Connor Insurance Associates on our side, the process will be as dread-free as can be!

Last year was the first time we chose to work with a professional to prepare our taxes, and we…read moredecided to trust Mark with the process. From the very beginning, he was extremely polite, professional, and thorough. He took the time to clearly explain everything we needed to provide and made sure we understood each step of the process, which made what can often be a stressful experience feel very straightforward and manageable. Because of the excellent service we received, returning to Mark this year was an easy decision. Once again, he and his team have been incredibly helpful, responsive, and attentive to detail. They consistently demonstrate professionalism and genuine care for their clients. We truly appreciate the support Mark and his team have provided over the past two tax seasons for us and our family, and we look forward to continuing to work with them in the future.

The most unprofessional business I have ever dealt with. Dropped tax paperwork off on Feb 22, 2022…read more On 3/29 I sent him an email inquiring about my taxes and he acknowledged "I've had it awhile" and stated that it was on his weekend list and he would get back with me. On 4/4 I reached back out to see if he had any questions and I never received a response. On 4/8 I reached back out and he responded with " I will put my hands on the return today and let you know what I need." Once again, I didn't hear anything so on 4/11 I sent the following email: Hello Mr. Dalton, I apologize for bothering you; however, you haven't followed through with your last 2 emails. On 3/29 you stated you would work on our taxes over the weekend and get back with me. Then on 4/8 you stated you were going to put your hands on it that day and get back with me. I empathize with how busy you are especially this time of year, but perhaps you shouldn't take on so many clients if you are unable to follow through on your word. My family will be heading out of town on Friday and will not return until 4/23. We absolutely do not want to file an extension on our taxes. We would greatly appreciate your attention to our taxes so that they may be mailed to the IRS before we leave Friday, 4/15. Sincerely, Rebekah Brooks And his response: Good morning. You are correct. Unfortunately, it is very difficult to plan for staff shortages and other things that happen during the tax year. NO ONE works harder than we do. Folks that don't work in this business don't understand the rigors of tax season, as you have no reason to. As far as your advice to "not take so many clients", that is one way I keep costs down. I did not anticipate being 2 accountants down this year. Your partnership has been extended. And I have reviewed it since we spoke. It was done in a manner different than I like to do things, as we talked about during our meeting. Many firms take the information that you provide, right or wrong, and put it on a tax return. I don't operate that way. I believe that I am paid to look at things from an accountants standpoint. This does slow down the process some, but my clients pay me to get things right, and I respect that trust. I have to make decisions, during the course of tax season, to spend a lot of time on one return or to use that time preparing other returns. Unfortunately, I don't have the time or manpower to focus on fixing and preparing a corporate or partnership return during this busy time. Your personal return is complete to the point of adding the info from the partnership I have also learned during my career that once a client is unhappy, there is little chance of correcting that. I will be more than happy to file an extension for your personal return today and you can pick up your documents and find someone that suits your need better. If you want me to file the extension, please respond accordingly to this email. I have put all the documents that you dropped off at our front desk. My sincere apologies for the inconveniences I have caused. In HIS name, J. Mark Dalton One would think that he could have let us know 6 weeks ago that he was not going to be able to prepare our taxes instead of one week before filing is due. So take it for what it's worth, but I would recommend finding someone else to save yourself a huge headache.

Insurance really is about service. The entire point of having it is that it is there when you need…read moreit. I have heard that Allstate is expensive but I have had other companies give me a quote and they were all close to what I currently pay. When I had to use Allstate to replace my roof after hail damage, Allstate was so easy to work with. ( I have both my auto and home with them) I had an agent that I didnt like but was to lazy to change. Allstate dropped her and transfered my policy to David Cash. I have never met or spoke with David directly but his staff is great. I get updates when payments are due & made and when my credit card on file is about to expire. Since my policy had been transfered, they never reviewed it with me until it recently renewed. As they reviewed my policy they noticed changes and recommended them to me. They werent pushy trying to sell me but made sure I was appropriately covered. It's been great having my policy with them.

Andre Gifford has consistently given me and my family excellent service for more that 15 years. He…read moregets to know his customers to know their whole picture, he makes sure that we are protected while choosing products that stay in our budget. We TRUST him. Rhonda Olivera

Rodney was my All State agent for a while until I got into an accident and switched my insurance…read morecompany. He initially gave me pretty good deal on my auto policy and he was always upfront about what coverage I need versus what he recommend and good for me. He was always precise an persistent on his work so I would defiantly recommend him for anyone looking to switch to all state. I would say give him a call and he will try to get you a great deal on any insurance.

I met with Patrick at the Myrtle Beach Office. I tried to find a new policy when mine was…read morecancelled.... CRAZY..... I finally searched and found Laurie Ins. I am so glad. In less than a hour Patrick made sense of it all and helped me decide on the perfect plan for me. I recommend them when you need to make an insurance decision.

Staff is friendly and knowledgable. Whenever I call in I receive excellent customer service and all…read moremy questions are answered. Agency also has great rates!

If you are kucky you may work with Marie most honest and accurate person I ever work with, she got…read moreme over from another company with tons of lies and dishonesty she got the offer in one day and the next day I got my proof of insurance YES....THAT....EASY