Allstate Insurance: Rob Sullivan

1.0 (2 reviews)

Home & Rental Insurance, Life Insurance, Auto Insurance

Closed • 8:30 am - 5:30 pm

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Allstate Insurance: Rob Sullivan - Home & Rental Insurance Near Me - Altoona, Pennsylvania

Allstate Insurance: Rob Sullivan - Allstate Insurance - Home & Rental Insurance Near Me - Altoona, Pennsylvania

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Kimberly S.

12 years ago

Very poor customer service. I was a customer with Allstate for 15 years and when Robert Sullivan took over the agency I had insurance with, I had never heard from him. His whole time in that agency I didn't hear a peep from him yet I continued to pay my insurance premiums. And then when an accident had occurred, and I had to finally speak with him, he wasn't available the many times I called. The lady that answered the phone was very rude and spoke to me as if I was a child. I've never met this woman and the few times I spoke with her over the phone were the worst experiences I've ever had. I will never forget how rude she was. And when I truly needed help from my insurance agency, they failed. read more

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Mark S.

12 years ago

Longtime allstate client - even after I moved stuck with the old agent Perry cause he was great. Robert sullivan took over - tried to give him a chance. I really don't need all that much from an insurance agent...basic stuff/ basic coverage. Robert repeatedly missed my e-mails to him, didn't answer questions, would call me upselling another service and I'd mention well what about the last questions I asked a week ago and had no idea what i was talking about. This happened 2 times. Still couldn't answer very basic questions and KEPT trying to upsell services I mentioned multiple times I did not want. Every time he asked I had to remind him we already talked about this and I didn't want it last month or last week or in the future stop asking! Comically bad. He specifically was very rude to me -- it was obvious he just wanted my money but not want to develop a customer relationship or actually help. Took multiple phone calls to cancel, screwed up refunds, and continues to send SPAM quotes and phone calls after multiple requests to stop contacting me. In summary: Poor customer service, always trying to upsell products I either did not want or need, not responsive to questions both via phone and e-mail, and persistent spam. Pay to much in insurance premiums to have poor customer service - sea of agents out there get yourself a better one! read more

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More info about Allstate Insurance: Rob Sullivan

2903 7th Ave
Altoona, PA 16602
Directions
(814) 944-8295
Call Now
Visit Website
https://www.allstate.com

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Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call or click away. As an Allstate Agent in Altoona, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

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Tammy Kehr - State Farm Insurance Agent

(4 reviews)

I was hesitant at first because I had such a bad experience with a different State Farm agent in…read morethe past but I decided to give Tammys office a chance. I sure am glad I did! Mary Jean is awesome! She is saving me thousands of dollars switching my home and auto. She is very knowledgeable and prompt. She answered all of my questions. I would recommend this agent!

Tammy is very knowledgeable, and an absolute delight to do business with. She doesn't act like…read moreshe's hands- off - she's in the trenches too.

Saleme Insurance

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L o v e this insurance company. It's the best price, and best coverage. They employ some of the…read morenicest, helpful agents I ever met.

From the owner: Saleme Insurance is an award-winning, third-generation insurance agency. We are proud to serve our…read moreclients with compassionate attention, expert guidance, and quality, affordable insurance policies.

Mike Crownover - State Farm Insurance Agent

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Excellent office to work with, very knowledgable and friendly. You will have a great experience…read morewhen working with Mike and his team!

From the owner: Our mission is to help the people of Altoona, Duncansville, Williamsburg, Hollidaysburg, Bellwood…read moreand the surounding area manage the risks of everyday life, recover from the unexpected and realize their dreams using Auto, life, health, homeowners and renters insurance. License #: PA-685447

Wyatt Pusey - State Farm Insurance Agent

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Carly is amazing!! she is extremely helpful. She knows exactly what she's doing and she. Is so…read morefriendly we love dealing with her.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: PA-677123

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Danielle S.

10 years ago

Love Rob and his staff. They are always super friendly and get to my questions and problems immediately. My father has them and loves them as well. I think he just like harassing the secretaries though ;) Great office. As far as another review I read. I speak with them often as to my changing insurance needs. Not one time, ever, even when I was frustrated and acting a fool with them, not their fault, they still stayed kind and supportive and were really quick to get back to me. I would definitely recommend this office. read more

Haley W.

11 years ago

Great customer service! The agent is kind, caring, patient, and very knowledgeable. He and his staff do everything they can to help their customers. They are quick to respond to any questions and have no problem explaining to you why something is a certain way. My family has been with the agent for a few years now and we have no complaints. Just wishing other agents could be as great and helpful as he is! read more

Scott R.

3 years ago

Trash... These fucks will rob you of your money. Greedy piece of shit. Fuck Rob and your corruption.

Allstate Insurance: Rob Sullivan - homeinsurance - Updated September 2026

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(2 reviews)

Don't explain all tax deductions that can be taken and don't ask many questions.... But I Cat…read morewon't be returning she's doing her own thing. I took to long with my clients because I go above and beyond for my clients.

Place is just off Frankstown Rd near I99. The people there are very friendly and knowledgeable. Not…read morejust on taxes but all of the stimulus package too- checks, PPP and EIDL loans too. They always answer the phones, even after hours too. It's a lost art for businesses but the office is on top of it.

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The absolute BEST insurance agency! They not only have employees who know what and how to get…read morethings done, but they have the best rates in the industry! You do not only receive insurance, but you receive service which is hard to find in todays market. I highly recommend Phil Patterson Insurance agency located in Huntingdon, PA!

I've had home and auto insurance with Phil for three years. These folks are the best! They have…read morehelped me save money, frequently check in to make sure I have enough coverage, and are just generally helpful. I HIGHLY recommend them for anyone in Central PA (I live in State College).

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Allstate Insurance: Rob Sullivan

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