This company tries to take your payment out of your account 7 days early. Trying to put your…read moreaccount in the negative so that you are forced to pull everything out of your account. Also, their customer service is absolutely terrible very very rude.

Fred Loya is a down right criminal. He does not pay your claims. I got hit by one of his drunk…read moreinsured clients. After 4 years we went to court and they lied their teeth off. I had gone through 2 attorneys and the 1st attorney lost my photos. I had nothing to show except the medical bills. I wasnt allowed to tell them that they had already acknowledged their fault by fixing my truck. The jury wasnt allowed to hear who the insurance co. was. They awarded only the attorney fees. I wasn't allowed to stated the girl who hit me begged me not to call the police because she had a DWI and a public intoxication too. She begged me not to call the police. I did anyways for what good that did. My whole point is don't get insurance through this criminal. He knows the ins and out of the system and doesn't care but for himself. If you get insurance and hurt someone you're on your own.

I used USAA FOR 18 years and was very apprehensive to switch insurance, but Mr. Elston quickly put…read moreme at ease. He gave me all of the information I needed and saved me $2,300 a year! I have a major insurance and better coverage. I was very impressed with his knowledge and his concern for my family. I would highly recommend Mr. Elston for all of your insurance needs.

From the owner: Insurance Agency. Brody Elston is an agent with Goosehead Insurance located in Abilene, TX. Brody…read more joined Goosehead because of his unwavering commitment to take care of his clients. Using cutting edge technology to shop with dozens of "A" rated insurance companies in just a few short minutes, he is able to find the right coverage at a competitive price. He takes the time to review all of the options and customizes a policy based on the unique risks and desires of each client. After finalizing an option, Brody is backed by a service team that has the highest client loyalty rating in the industry. Request a quote from Brody and you will quickly understand why Goosehead is one of the fastest growing distributors of home and auto insurance in the United States.

I had this huge crack on my windshield, and my insurance agent (& brother!), Gary Rhodes (Junior)…read moreat Rhodes Insurance Agency reminded me of the glass coverage on the sweet policy he helped me get last summer when my insurance was up for renewal. It turns out I only have a $50 deductible and I can get my windowshield replaced (I forgot I had that coverage and was just watching the crack grow ). The thing about Gary is--even if he wasn't my bro--he would work hard to find amazing coverage/affordable policies for everyone and anyone in Texas!! He is a people person, he listens, and he always goes out of his way to help customers through claims/policy shopping, etc. He patrons his clients' businesses in Abilene. He treats people like family, and that means something because he's done stuff like drive 40 minutes to help me change a tire when I was in college. So, contact my big brother at Rhodes Insurance Agency for your insurance needs!! gary2@rhodes-ins.com

From the owner: Specializing in: - Business & Commercial Insurance…read more- Homeowners Insurance - Life Insurance - Auto Insurance - Insurance - Property & Casualty Insurance

Definitely does not fit the State Farm Motto! I don't understand how anyone can rate their service…read moreany higher than one star! The worst customer service ever! The employees are incompetent, inconsiderate and do not fully understand how Insurance is suppose to work. Reading a policy is one thing, reading and understanding the policies and procedures is another. Do yourself some research before you select the wrong agent's office.

With prices going ballistic, I've been shopping around for home and auto insurance. I had State…read moreFarm 30 years ago, and left because of the high cost. But when your shopping around, everyone gets a shot. The young ladies that helped me couldn't have been nicer, and were very helpful And professional. They actually knew what they were doing! Unfortunately, the estimate was double what I'm paying now. But I just wanted you to know what a great staff works here. Next time you're shopping for insurance, give these ladies a shot!

Nick is easy to work with and AllState is a proven, reliable giant in the insurance industry. Give…read moreNick a call today, you won't regret it.

Excellent at reminding me to pay on time. Questions? Not so…read moremuch. Not very customer friendly I'm afraid.

Because of a small claim Sammy Garcia negligently allowed my policy to expire intentionally despite…read morethe Corporate Offices reminding him my policy was up for renewal. His neglect and total lack of professionalism led to my policy canceling without my knowledge. When I called his office to inquire he hung up on me... TWICE!! He has the lowest customer satisfaction rating of any State Farm agent in Abilene Texas and I would highly recommend pursuing any other option o0ther than using this agency. Absolutely patheticly terrible customer service!!

I would like to highly recommend Sammy Garcia with State Farm Insurance. He has been helping me…read moreand my family with our insurance needs for years. He and his team is knowledgeable and exceeding professional in person and on the phone.